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Review Of Super Hotel O Cherry City Cottage0123401234

Bormotoria, Guwahati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    135 Ratings, 61 Reviews

    excellent
    39%
    very good
    25%
    average
    13%
    poor
    7%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 2
    • 3
    • 2
    • 3
    • 3
    • 4
    • 1
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness4.5
    • Room4.6
    • Food3.6
    • Hospitality4.6
    • Value For Money3.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property boasts a great location, offering a peaceful environment away from the city's hustle. Guests appreciate the clean and spacious rooms as well as the friendly staff. However, some express dissatisfaction with poor service, high food prices, and issues with room cleanliness. Overall, it provides a decent experience for those looking for budget-friendly stays.

    Sort by:

    Positive first
    2.0

    Poor Stay

    anoop d.couple

    Location is good, poor service conjusted rooms, 1 stayed 3 days 2 nights but no room service for a single minute, I request for room brooming but they said staff unavailable, and food price is also very high

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Disappointing Experience

    ankur a.loyalty-icon

    I stayed at this hotel and faced several issues. Despite paying online for the booking, I had to wait until 1 pm to get my room key. The room was not properly cleaned, with hair and wrappers left around. Although I booked a room with complimentary breakfast, the hotel denied this benefit. Additionally, the AC remote was non-functional, the fan regulator was missing its knob cap, and there were intermittent electricity outages at night, with mosquitoes being a problem. The Wi-Fi never worked in my room either. The gates close at 11 pm, and online food delivery guy is not allowed inside, which was inconvenient. Overall, my stay was not up to the mark, and I would not recommend this hotel based on my experience.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Classic

    3.0

    Average Stay

    ritobrata c.

    At time of booking i was offered complimentary breakfast, lunch and dinner which was later denied by the property and mmt. Hence loss of money. Property is located atleast 600m from the main road i. E. Gs road. Rooms are really good and washroom is fabulous even my own home don't have that sort of neat and large washrooms. Thus it's an average experience.

    Travel Month: Jul 2024

    Room: Classic

    2.0

    Charge extra

    partha d.

    They charged me extra 300 for me to check in the hotel, as their price and make my trip price were mismatch actually mm t price showed lower from thier hotel, as customer we also want to get a deal where we could saved little penny in hotel reservation that's why mm t is their to choose pocket friendly but this kind of behaviour from such hotel is very bad.

    Travel Month: Aug 2023

    Room: Classic

    4.0

    Good Stay

    satyam.

    The stay was great with good room service and amenities. Faced water problem (dirty water) however. Hope the hotel solves this. Otherwise, it was a good stay.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    pauzieleubo.loyalty-icon

    Very dirty room, poor room service. I won’t risk booking a hotel online like this again

    Travel Month: Dec 2022

    Room: Classic

    4.0

    Good Stay

    pascal m.loyalty-icon

    The place and area is very safe and quiet. The room is very cosy and warm. It gives me a homely feeling. The caretaker is good. The only problem or issue was with the hot water from the geyser. It ran cold, and hot water wasn't coming through. Other than that, the stay was great and breakfast was very filling. Thank you.

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Terrible Stay

    shivam k.group

    2

    Travel Month: Oct 2022

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    terrible behaviour by the receptionist

    h m.solo

    Whatever the price you through they will compell you to pay a total of ₹ 1600 and moreover the room is very congested and AC was not working during my stay and i compained regarding it they said that they will fix it but never came to fix it the bedsheet and pillow cover were dirty. I would strongly advice against these hotel

    Travel Month: Aug 2022

    Room: Classic

    1.0

    the reception staff was terrible and he was asking to upgrade my stay and insisted that i should pay 620 more as they don't give rooms under Rs 1600 whereas

    h m.group

    The behaviour of the receptionist was very terrible and i would strongly advise against this hotel further the rooms are congested the one that is showed in the picture is just for show and the price of food is way too much and further they gets irrited when being asked for the cash memo tax invoice. Overall its very much pathetic

    Travel Month: Sep 2022

    Room: Classic

    4.0

    Peaceful quiet neighborhood

    lalrindika f.business

    Clean rooms, clean toilets & bath and friendly staff. The food was surprisingly better than expected. Located in a residential area and a little removed from the main road, it offers a quiet tranquil environment. Ideal for those who are looking for a break from the noisy main roads. Only complain is that the tv has no subscription, couldn't watch anything.

    Travel Month: Sep 2022

    Room: Classic

    4.0

    Location

    abdul s.couple

    It's location is very suitable. As it's near gs road so everything is accessible easily.

    Travel Month: Aug 2022

    Room: Classic

    Super Hotel O Cherry City Cottage has replied on Thu Nov 03 14:32:23 IST 2022

    Hi abdul sattar! thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, divya

    3.0

    Good

    junaid j.loyalty-icongroup

    Everything. Was. Good.

    Travel Month: Aug 2022

    Room: Classic

    1.0

    Bad behaviour

    manjur h.loyalty-iconcouple

    They are not provide our complementary breakfast and dinner ,also room service very poor and rough behaviour

    Travel Month: Jul 2022

    Room: Classic

    4.0

    Good Stay

    tayek t.

    The bed room and bathroom is spacious and good. Light, ac provision is also very good, but mattress is too soft and little bit uncomfortable. There's no disturbance and it's and ideal hotel to stay. Only problem is it is located in the corner little far from main road. It is 100% worth value for money. Thank you.

    Travel Month: Jul 2022

    Room: Classic

    1.0

    Terrible hotel

    akhil t.group

    I would not suggest any one to book this hotel. After searching in narrow lanes we reached hotel cherry city'cottage, guwahati. Reception staff was very rude and he denied to give us rooms. Although break fast and dinner was included in our package booked through make my trip, the hotel staff denied to provide the same to us. After talking to representative of make my trip he agreed to provide us rooms after approximately an hour. We were group of 10 family members mostly senior citizens and we traveled almost 6 hours from cherrapunji to guwahati and faced this awkward position. Rooms were very small and dirty. After intervention of make my trip, they provided two bread slices and one boiled egg per person. Would not recommend at all.

    Travel Month: Jun 2022

    Room: Classic (2X)

    • user photos
    • user photos
    4.0

    My stay at 3cs

    jacinta k.family

    Loved the place. Quite and homely. Needed facilities provided.

    Travel Month: Jun 2022

    Room: Classic

    2.0

    Poor Stay

    nockjir k.

    ok

    Travel Month: May 2022

    Room: Classic

    1.0

    Property contact wrong number info

    v. d.group

    We didn't know where the hotel is, also we let contact you guys from other hotel yet no action

    Travel Month: May 2022

    Room: Classic

    3.0

    This is our 3rd visit to cherry city cottage

    monisha s.couple

    We visited the place for the 3rd time but this time we are totally unsatisfied with the cleanliness and hygiene. Breakfast is not that much good. Overall very dis-pointing

    Travel Month: May 2022

    Room: Classic (2X)

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