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You are booking hotel for more than 30 days

Review Of Hotel Siroy Lily0123401234

G S Road, Guwahati | 5 minutes walk to ASTC Bus Terminus

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.2
    Good

    565 Ratings, 356 Reviews

    excellent
    18%
    very good
    31%
    average
    22%
    poor
    15%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

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    • 3
    • 4
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    • 4
    • 5
    • 4
    • 1
    • 3
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.4
    • Room3.4
    • Food2.8
    • Hospitality3.2
    • Value For Money3.2
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    Reviews Summary

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    This property boasts a prime location, just a short walk from the train station and local transport options making it easy to navigate the city. Guests appreciate the friendly staff and commend the cleanliness of rooms. While the food quality garners mixed reviews, some guests find it satisfactory. However, many highlighted significant service issues, such as delays in room service and lack of basic amenities. Overall, it’s a budget-friendly option for those prioritizing location over luxury.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anup l.family with 1 kid

    Initial the room provided was very small where AC and TV both were not working. Upon requesting you change the room they charged us extra . Even the behaviour of staffs were not good . They are not ready to give complimentary breakfast also

    Travel Month: Aug 2025

    Room: Standard ac Room

    Hotel Siroy Lily has replied on Fri Sep 19 19:07:49 IST 2025

    Dear Sir, Thanks a lot for kind suggestion. we are very sorry to that we are unable to provide your needs in time. Sorry sir you are not call at our complaint number:333.

    1.0

    Terrible Stay

    vakeel k.solo

    hotel location is good but room & it's bathroom is not neat and clean.seem to very old.Also breakfast provide by hotel is also not good hotel location is good but room & it's bathroom is not neat and clean.seem to very old.Also breakfast provide by hotel is also not good.

    Travel Month: Jul 2025

    Room: Standard ac Room

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    Hotel Siroy Lily has replied on Thu Jul 17 17:36:23 IST 2025

    Thank for your kind remarks, we will try our best.......................... F.O.

    5.0

    its a must stay

    stanley r.couple

    Awesome environment and very clean and the location is good to excess anything you want Hotel quotes can be inspirational, humorous, or descriptive, often highlighting the experiences and emotions associated with staying in a hotel. They can focus on luxury, comfort, hospitality, or the unique atmosphere a hotel provides. Examples include quotes about finding a "home away from home," experiencing "hospitality at its finest," or being immersed in an atmosphere of "sheer opulence".

    Travel Month: Mar 2025

    Room: Standard AC Room With Workdesk(Queen size bed only)

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    Hotel Siroy Lily has replied on Wed Jul 16 13:56:09 IST 2025

    Dear Sir Thanks a lot... we appreciate your positive feedback and are so glad you enjoyed your visit ! Thank you for choosing us and we look forward continuing to meet your expectations.... F.O. Manager

    3.0

    Overbooked and Shifting

    jayashree m.family

    Hotel overbooked. MMT customer care called and shifted to another hotel. This caused us great hassle and hampering travel plans

    Travel Month: May 2025

    Room: Super Deluxe AC Room With Workdesk|Superior City View Twin Bed with Breakfast

    Hotel Siroy Lily has replied on Wed Jul 16 14:57:43 IST 2025

    Dear Sir, Thank for your kind remarks.... sorry we have shifted your room to our next property the hotel siroy classic due to renovation of our hotel siroy lily-room.....again we are sorry for that cause.........................we look forward to continuing to meet your expectation. F.O.Manager

    4.0

    Good Stay

    paturu n.solo

    The room allotted to me has ample ventilation and clean other things like hot water and air condition are fine only thing which disappointed me is food quality is not that great no issues of check in check out.

    Travel Month: May 2025

    Room: Standard AC Room With Workdesk(Queen size bed only)

    Hotel Siroy Lily has replied on Wed Jul 16 14:25:50 IST 2025

    Dear Sir Thank you for your kind words inspire us to keep delivering amazing experiences......will try our best ...are always looking for ways to improve the F&B Section. Regards Operation Manager

    4.0

    Late night check in is available, near to the railway station

    rupam d.solo

    Very neat and clean hotel. Staff behaviour is good and helpful. The washroom and room have adequate space. Only problem is the restaurant with room service. When you ask for your breakfast in the room. They ask you to come to the restaurant instead. Managers should look into this matter as the restaurant workers are not honest. Otherwise I enjoyed my stay and yes late night check in is there. The hotel is at a walking distance to the ASTC bus stand and the backside of the railway station

    Travel Month: May 2025

    Room: Standard AC Room With Workdesk(Queen size bed only)

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    Hotel Siroy Lily has replied on Fri Sep 19 19:11:55 IST 2025

    Dear Sir, Very very thanks for your kind remarks and good suggestion. We will try our best........................... please inform to our complain number:333 when you facing any service problem in the hotel premises

    2.0

    Poor experience

    arnob b.business

    Room service poor , breakfast with very limited option , food not good , front office unresponsive kind .

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard AC Room With Workdesk(Queen size bed only)

    Hotel Siroy Lily has replied on Wed Jul 16 14:33:09 IST 2025

    Dear Sir, Thanks for the great review !! If there's anything we can di to make your experience perfect, we did love to hear your thoughts....!! Providing excellent service is always our to priority....will do next. Regards Operation Manager

    4.0

    Good Stay

    hemanta r.family with 1 kid

    The hotel location is very good, about 500 m from Train station and ASTC bus stand. Local city bus stand is very close, bus, auto, taxi readily available at that place. Hospitality is also very good and staff behaviour satisfactory

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard AC Room With Workdesk(Queen size bed only)

    Hotel Siroy Lily has replied on Wed Jul 16 13:19:14 IST 2025

    Dear Sir, Thank you so much for your kind remarks....we look forward to welcoming you back soon..! with regards Operation ,Manager

    5.0

    Excellent Stay

    irom s.

    Great location comfortable Room food is good breakfast is good staff are very helpful

    Travel Month: Mar 2025

    Room: Standard AC Room With Workdesk(Queen size bed only)

    Hotel Siroy Lily has replied on Wed Jul 16 13:15:36 IST 2025

    Dear Sir, Thanks for your kind and good remarks and we will also try our best....!! with regards Executive

    4.0

    Good Stay

    shekhar k.couple

    Location: very good Food and amenities: good. Service:very good. Overall experience: good, a budget hotel, will consider this hotel in next visit.

    Travel Month: Mar 2025

    Room: Standard AC Room With Workdesk(Queen size bed only)

    Hotel Siroy Lily

    Dear Sir, We are so grateful for your positive feedback. Its always rewarding to hear that our customers are happy...we hope to see you again soon... Operation Manager

    2.0

    Poor Stay

    arpita.loyalty-icon

    Shabby rooms. Water geyser is not working. Dirty spots on bedcover. Overall very bad experience.

    Travel Month: Jan 2025

    Room: Standard Ac Room

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    Hotel Siroy Lily has replied on Wed Jul 16 13:37:00 IST 2025

    THANKS A LOT FOR YOUR KIND REMARKS.. SORRY....YOU ARE SHOWING THE USED (YOU) ROOM.............. !!!! .WE WILL BE VERY GLAD IF YOU KINDLY TO INFORM TO F.O. EXECUTIVE BEFORE CHECKED- IN THE ROOM. AGAIN IT IS OUR ROUTINE (SCHEDULE) OF OUR 'BELL BOY' TO CHECK THE ROOM FIRST BEFORE ALLOTING THE ROOM (HIS/HER). FRONT OFFICE EXECUTIVE

    2.0

    Poor Stay

    sharif u.family

    The booking was for three adult but the bed and room was very small, i had to up grade with additional amount at the hotel, in deluxe room even drinking water was not provided as complementary.

    Travel Month: Jan 2025

    Room: Standard Ac Room

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    Hotel Siroy Lily has replied on Thu Jan 23 17:10:50 IST 2025

    Very thanks for your 2 star review. the standard room is couple (family) room so, it is not suitable for accommodation of 3 adults , that already informed also suggested to our online travel agency, please contact to our front office reservation counter before booking any room etc!

    5.0

    Nice and tidy

    wahengbam r.family

    Looking forward to staying on same hotel on next visit. Very clean and tidy rooms with all facilities

    Travel Month: Jan 2025

    Room: deluxe room

    Hotel Siroy Lily has replied on Wed Jul 16 13:39:28 IST 2025

    Dear Sir, Thanks...we are so pleased that you enjoyed your recent visit...We hope you visit us again soon.. F.O. Executive

    1.0

    Worst experience

    sekharendu c.loyalty-iconfamily

    Very callous attitude & absolutely no regards for guests tried to contact hotel nos. As shown in mm t voucher several times but none picked up even the mobile no given in the name of l m singh was not responsive arrived very late around 10-30 pm & was allotted a room where tv was not working while asking to attend, the answer was" u have come so late so nothing can be done" however on insisting to change room they finally did which took almost an hour in d breakfast while asking for toast, they said those who take puri bhajee, is not given toast. Breakfast was very poor, dinner was awfully spicy location was however good would advise think twice before putting this hotel in your portal i am having repeated bad experience while booking through mm t even last july in puri i had a horrible stay at la platina

    Travel Month: Jan 2025

    Room: Standard Ac Room

    Hotel Siroy Lily has replied on Thu Jan 16 11:18:39 IST 2025

    Thanks a lot for overall rating.I am so sorry that our staff are not provide your requirement in the moment. We look it very sincerely try to resolve it very soon, now I assured that it will be not repeat/ happened in the next visit.

    4.0

    Nice sta

    ma k.couple

    Nice stay, there is scope for improvement, mineral water is generally provided in the hotels of this range, switch and plug in boards need to be fixed! overall good

    Travel Month: Dec 2024

    Room: Standard Ac Room

    Hotel Siroy Lily has replied on Thu Jan 16 11:23:34 IST 2025

    Thanks a lot for your kind overall rating.We will try our best.

    2.0

    Poor Stay

    bablu d.family

    Check in and cheque out time was 11 am but when i reached the hotel at 8 a. M. For check in my room then the hotel manager asked me for extra money.

    Travel Month: Nov 2024

    Room: Standard Ac Room

    Hotel Siroy Lily has replied on Wed Jan 01 12:43:38 IST 2025

    Please our check-in and checkout timing is 12:00noon, sorry for that issue and again thanks a lot for your kind remarks.

    2.0

    Not happy very bad

    poirei l.loyalty-iconfamily

    Booked 2 beds but they say it’s standard and will get only one bed it’s not good inside the room preety small and they take 30 dollars for it

    Travel Month: Oct 2024

    Room: Standard Ac Room

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    Hotel Siroy Lily has replied on Thu Jan 16 11:58:27 IST 2025

    Thanks a lot for your kid overall rating. All of our rooms are double bedded includes queen size bed/ twin bed etc. We will very happy to enquiry the first regarding amenities of room when you try to reserve the room !

    3.0

    No thanks

    abhijit.business

    Room ac is not properly working and also hot water not available in bathroom

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard Ac Room

    Hotel Siroy Lily has replied on Thu Jan 16 11:29:17 IST 2025

    Thanks for your kind overall remarks. So, we are very sorry for that issue . that our hot water service is available 24 hrs (call to 111.

    2.0

    Poor Stay

    tadu t.loyalty-iconfamily

    If one want stay there is no problem but don't expect service and food, as they will feed only what they have and not as per customer demands. Apart staffs who render service they expect that they should be paid extra as they are rendering extra service to you

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Executive room

    Hotel Siroy Lily has replied on Thu Jan 16 11:39:05 IST 2025

    Very thanks for your kind suggestion & overall remarks. We will try to resolve this matter very soon.

    4.0

    Good Stay

    taru t.family

    Very nice, all the services are pretty good, hygienic and worthy of price. Food was good.

    Travel Month: Aug 2024

    Room: Standard Ac Room

    Hotel Siroy Lily has replied on Thu Jan 16 12:00:00 IST 2025

    Thanks a lot for your kind rating. Sir we will try our best!

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