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Sree Nagar, Guwahati | 5 minutes walk to Assam State Zoo
24 Ratings, 9 Reviews
Last 10 Customer Ratings (Latest First)
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Room: Deluxe Room
Hotel Apple Tree
Thank you for your valuable rating! If you have any feedback or suggestions, please write to us so that the service can be improved. We would love to hear from you!
Average Stay
Rooms curtains were very dirty bathroom window glasses were broken cockroaches every where in the room and bathroom..
Room: Deluxe Room
Poor Stay
Very bad experience, the rooms were not well maintained, it was smelling. Also staff behaviour was not polite.
Room: Deluxe Room
Terrible Stay
Hotel services are not at all good
Room: Deluxe Room
Hotel Apple Tree has replied on Fri Jul 26 18:31:00 IST 2024
Hi Sandeep, we are truly sorry to hear about the challenges you faced during your stay. Your feedback is incredibly valuable to us, and we are committed to making necessary improvements to enhance our services. Thank you for sharing your experience. Best Regards, FabHotels
Poor Stay
Services are not good at all , no breakfast, no cleaning/
Room: Deluxe Room
Hotel Apple Tree has replied on Fri Jul 12 20:06:00 IST 2024
Hi Sandeep, we regret to learn about the challenges you faced during your recent stay with us. Your feedback is valuable, and we apologize for the inconvenience caused. To assist you better, kindly share more details about your experience by reaching out to us through the appropriate channels. We are here to address your concerns promptly. Best Regards, FabHotels
Bad experience ever
Stay was horrible. Bad service, dirty room and washroom. Tv not working, all charging points not working, no geyser. No response for any service asked.
Room: Deluxe Room
Hotel Apple Tree has replied on Mon Jul 01 05:43:00 IST 2024
Hi Ramesh, we deeply regret the disappointing experience you encountered at our hotel. Your feedback is invaluable, and we appreciate you highlighting the areas that require improvement. We are committed to addressing these concerns promptly to enhance the quality of our services for all our guests. Best Regards, FabHotels
Terrible Stay
The hotel was the worst hotel i have ever visited. There was no manpower to look after the property. It was dirty all over. They didn't provide drinking water, towel and toiletries. The ac likage of water was in the bed. Bad bad experience. There were cockroaches all around in the room too
Room: Deluxe Room
Hotel Apple Tree has replied on Fri Jun 28 05:49:01 IST 2024
Hi Apu, we regret to hear about the challenges you faced during your stay. Your feedback is invaluable to us in enhancing our services. Please share more details about your experience so we can address the issues effectively. We look forward to the opportunity to make your future stays more pleasant. Best Regards, FabHotels
Good for the price
All good.Good for the price.Good Location.Recommend for family.Didnt have breakfast so no idea of breakfast.
Room: Deluxe Room
Hotel Apple Tree has replied on Thu Jun 27 23:15:02 IST 2024
Hi Krish, thank you for your positive feedback! We are delighted to have provided you with a pleasant experience. Your recommendation for families is greatly appreciated, and we are pleased you found the location convenient. We have duly noted your feedback regarding breakfast. Looking forward to welcoming you back soon! Best Regards, FabHotels
Poor Stay
The service in the hotel was very poor. The rooms were not clean and room service did not bother to clean the rooms even after many requests. The bed cover and pillow covers were dirty so as the washroom. Drinking water was also not served after many requests. We had to walk out to the market to buy the water. Overall, it was a bad experience.
Room: Deluxe Room
Hotel Apple Tree has replied on Tue Apr 09 22:57:00 IST 2024
Hi E Alemo Esho, we are deeply sorry to hear that we disappointed you during your stay. Your feedback is important to us.Best Regards,FabHotels
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