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Review Of Hotel O Kohinoor Residency0123401234

Baner, Pune

    User Rating & Reviews

    • everyone
    • family
    • couple
    • solo
    • group
    2.8
    Average

    10 Ratings

    excellent
    30%
    very good
    10%
    average
    20%
    poor
    10%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 4
    • 1
    • 2
    • 5
    • 3
    • 5
    • 5

    Rating Categories

    • Cleanliness3.4
    • Hospitality3.3
    • Value For Money2.7
    • Facilities1.7
    1.0

    Worst experience

    omkesh g.family

    Property owners were no less than goons, they didn't give us rooms till 3:30 pm even though check-in was at 12. They threatened us multiple times and we were really worried about our safety. We had to leave their premises before checkout time even we had paid for rooms. OYO customers service was no help either,

    Travel Month: Apr 2022

    Room: Deluxe (3X)

    4.0

    Peaceful stay with family

    prasanna d.family

    I had a wonderful stay with family at hill castle. The proprietor and staff were very helpful and accommodating. Not fancy but decent food and rooms.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Hotel O Kohinoor Residency has replied on Sun Dec 29 22:16:51 IST 2019

    Hi, Prasanna! Appreciate your valuable feedback. That s what always motivate us to enhance your experience with us. Looking forward to hosting you soon with superb experience further. Regards, Jamil

    1.0

    Bad staff and small rooms

    sumit.solo

    staff behavior is not good. I have denied check in even I have paid full amount online. Issue got resolved after talking to Oyo. It took 1 hour to resolve the issue. Rooms are small and not cleaned.

    Travel Month: Dec 2019 (9-Night Stay)

    Room: Deluxe (3X)

    Hotel O Kohinoor Residency has replied on Mon Dec 23 12:35:58 IST 2019

    Sorry for the discommode, Sumit. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Suresh!

    5.0

    Excellent Stay

    aishwarya w.group

    Good room and interior is also very good. Washroom are much spacious and clean also.

    Travel Month: Nov 2019

    Room: Saver Double (X)

    Hotel O Kohinoor Residency has replied on Wed Nov 27 07:43:34 IST 2019

    Love to hear this, Aishwarya Wanjale! It'd be great if you could give us another opportunity in future and we will ensure to serve you even better than before. Have a lovely day ahead) regards, Amit

    5.0

    Excellent

    pankaj j.solo

    The hotel is in prime locality at a 15 minutes walking distance from Baleawadi stadium. The breakfast, cleanliness, staff behavior was good.

    Travel Month: Oct 2019 (4-Night Stay)

    Room: Saver Double (X)

    • user photos

    Hotel O Kohinoor Residency has replied on Fri Oct 18 07:38:58 IST 2019

    Hey Pankaj Joshi, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, Rahul

    5.0

    Nice place for a quick stay in Baner

    soumik d.couple

    The Hotel rooms are quite nicely designed to be as compact as possible while still essaying a sense of staying in a much larger place. To find this hotel you should take the turn right after DMart with the boarding that says "Oyo Hotel Seema Residency". The hotel is located at the end of that road on the left-hand side. The staff are very helpful and since it is a new hotel, rooms are uber clean. Highly suggested for all looking for a quick layover.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Hotel O Kohinoor Residency has replied on Sun Oct 13 07:32:34 IST 2019

    Hi, Soumik de! Thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.

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