Ginger Pune, Wakad

hotel is basic and low cleanliness ac not working properly exhaust fan not working amenities not proper.

Everything was good. Staff behaviour was also good and friendly. Location of the hotel is very good and near to main highway.

Room and room service was good. But the food was average quality. No attendant for carrying luggage up to the room .

Bad services by MMT, they changed the date 1 day and night booking changed in Day booking and deducted full charges and now no responses by costume support team..,...,............................... ....

I am writing to express my extreme disappointment and concern regarding the deplorable condition of the room I stayed in at your hotel in November 2025. The experience fell *far below the standards* expected of a star establishment like Ginger, and I hope you address these issues *immediately* to uphold your brand’s reputation. # Issues Observed: 1. *Pest Infestation:* - *Cockroaches* were visible in the room, scrambling across the walls and bathroom. This is *unacceptable* for a hotel of your standing. 2. *Filthy Bathroom:* - The bathroom was dirty, with stained fixtures, clogged drains, and a lingering foul odor. The towels were unhygienic & stinking. 3. *Outdated & Broken Amenities:* - *Switchboards* were old, non-functional, and unsafe. - *Furniture* (bed, chairs, tables) was ruffled, broken, and uncomfortable. - No soap or dental kits available

Very bad, food plates charges needs to be paid if we demand plates, no toothbrush in the rooms, these are also chargeable , Cockroaches on the food during morning breakfast ,

service was average breakfast was below average. I paid approx a 1000 for breakfast which wasnt worth it.

From check in to check out it was smooth and classy. Cultured behaviour of staff, good bathroom and towels and linen, tasty food reasonably priced though options weren’t too many. Overall a very pleasant experience

Shady reception, unskilled staff, poorly maintained property. I had booked 2 rooms out of which 1 room was full of cigarette smoke. When I raised a verbal complaint, the staff “upgraded” me to a smaller and more congested room. Small bathroom with no exhaust. Staff cleaned my room without permission. Water dripping from AC. Dust over the furniture. Terrible experience + No refund. Being a TataNeu member and share holder in various Tata Companies including IHCL, an utter disappointment.

The whole experience was good The hotel staff was very cooperative Location is also very good And the services are also very Good

Room was neat. Staff was courteous. Staff could be a bit more proactive while dealing with guests/customers.

It was good and quick service. Room was clean and neat. Easy check-in and check-out

Pleasant stay with no scope of any complaint. Delicious breakfast and excellent customer service which will help to stay easier

It was truly a pleasant experience staying at Ginger Hotel, the hospitality is truly professional and an amazing ambience of the room 👍🏻😊👌🏻 I would love to avail the facility in future too and recommend others as well too

Simple and comfortable stay. Located in a place where there is ease of use of public transportaion.

My check in time is 9 am. I had reached in hotel 9.20 am but still my room was not ready. Shower also not working properly.food was good.

My experience was quite disappointing. There were frequent power cuts, an unpleasant odor, and a choked bathroom. Overall, the service quality was very poor.

The hotel location is good , food and other services are also good. The hotel staff is polite and you get responses quickly

Worst experience

There was power failure in the room around 4 AM in morning Initially I thought that there looks delay in starting dg set But it went beyond 30 mins then I called them and the issue was solved But it was a serious disturbance in deep sleep in golden sleeping hours