Guests reported several issues at this property, including unanticipated extra charges and poor communication regarding refunds. Many felt misled, having to pay additional amounts despite pre-paying. Complaints about cleanliness, particularly in bathrooms, were common, along with poor room service. On a positive note, the property is easy to find and has spacious rooms suitable for two, with a helpful caretaker. Overall, experiences varied widely, with some guests expressing significant dissatisfaction.