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Review Of Hotel O KC Arcade

Kakkanad, Cochin

    User Rating & Reviews

    • everyone
    • solo
    • business
    • family
    2.5
    Average

    20 Ratings, 11 Reviews

    excellent
    25%
    very good
    0%
    average
    15%
    poor
    15%
    bad
    45%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 1
    • 1
    • 3
    • 2
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness2.9
    • Value For Money3.2
    • Facilities3.4
    • Checkin Experience2.9
    • Wifi3.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the easy accessibility of the property and the helpful caretaker. However, many had a tough time with extra charges that weren’t mentioned upfront, leading to frustration. The room cleanliness and service quality were also points of concern for several guests, with issues like no bathroom lock and poor toilet conditions being highlighted.

    Sort by:

    Positive first
    3.0

    good ok ok condition

    john g.family

    not exactly i dont remember if been s long back

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Very bad experience

    sanuth m.business

    I was not given the room citing that they were full and when asked how to refund money they were not answering and then they didn't answer the calls

    Travel Month: Oct 2023

    Room: Classic

    3.0

    My experience

    anandhu a.solo

    The room was average but i had to pay an additional amount of rs 200 which was not mentioned earlier by make my trip, the care taker told me that the room price is 1200 so i should pay the remaining balance amount, so please kindly verify this place and it's price

    Travel Month: Jun 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Extra charges

    muneeswaran m.loyalty-iconbusiness

    They charged 556 rs. Extra before check-in without giving proper reason. When asked for a bill, they told me they will cancel the booking. I already raised this issue to customer care.

    Travel Month: May 2023 (3-Night Stay)

    Room: Classic

    Hotel O KC Arcade has replied on Wed May 31 16:22:17 IST 2023

    Hi, Muneeswaran! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

    1.0

    Terrible Stay

    muhammed a.

    1

    Travel Month: Dec 2022

    Room: Classic

    1.0

    Worst experience during admission

    nikhil k.business

    I have booked this hotel and paid in advance but the fellows asked me for additional amount to stay there without considering i have travel-led miles to reach here or paid the amount already. It was a terrible experience with this hotel since these cheap guys are living for money alone. Wors customer experience i should say. Don't go for this hotel.

    Travel Month: Oct 2022 (6-Night Stay)

    Room: Classic

    1.0

    Just terrible

    dilshad a.solo

    The worst experience ever. Room service is poor. Toilet is very unclean.

    Travel Month: Oct 2022 (5-Night Stay)

    Room: Classic

    1.0

    Not clean

    rahul s.solo

    after reaching the hotel, they charged me 300 extra saying charging less. At last minute I did not want to change and hence paid the extra amount.

    Travel Month: Oct 2022

    Room: Classic

    2.0

    B

    lavish.solo

    There was no bathroom lock in my room

    Travel Month: Oct 2022

    Room: Classic

    5.0

    Excellent Stay

    mathews s.

    Good rooms, enough space for 2 people

    Travel Month: Dec 2021

    Room: Classic (2X)

    Hotel O KC Arcade has replied on Sun Dec 26 08:12:56 IST 2021

    Hi, mat-hews scaria! delighted to see you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards, vishal

    5.0

    Neat and easy access place.

    karthick.

    The property was very easy to find and the care taker was very helpful

    Travel Month: Oct 2021

    Room: Classic (2X)

    Hotel O KC Arcade has replied on Sun Nov 07 08:21:36 IST 2021

    Thank you for rating us super, kart-hick s! glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, amit

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