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Review Of Hotel O AKBAR PALACE

Dodhpur, Aligarh

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.8
    Average

    57 Ratings, 15 Reviews

    excellent
    16%
    very good
    21%
    average
    23%
    poor
    9%
    bad
    32%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 3
    • 1
    • 5
    • 5
    • 2
    • 4
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness2.5
    • Room2.5
    • Value For Money2.6
    • Facilities2.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Good value for money despite service issues.
    • Rooms are generally good and clean, located near JNU Medical College.
    • Staff behavior is appreciated, but housekeeping is poor with dirty bedsheets and bathrooms.
    • Breakfast service is unreliable, and extra charges are often demanded.
    Read more

    Sort by:

    Positive first
    4.0

    Location is excellent and good value for money

    imtiyaz.loyalty-iconbusiness

    Service is poor, but good value for money, rooms are good and clean,

    Travel Month: Apr 2023

    Room: Classic

    Hotel O AKBAR PALACE has replied on Wed May 31 16:11:33 IST 2023

    Hi, Imtiyaz! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

    4.0

    Good Stay

    shamsul h.

    Good

    Travel Month: Feb 2023

    Room: Classic

    3.0

    Average Stay

    sandeep u.

    Hotel was near j nu medical college location was very good but in room tel i vision was not working geasure was not available room was not clean shop was not there

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Terrible Stay

    shadab q.

    used and dirty room, bedsheet seems someone did make out on it. no breakfast was served as it was included in the booking, i was told that they don't take online bookings and they only prefer offline bookings as there rate. i felt like vomiting as soon entered the room, somehow i spent the night then moved to other hotel nearby.

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Unsatisfactory

    mohammed a.couple

    Hotel housekeeping was poor like dirty bedsheets and blankets and breakfast was charged even after paying for it while booking

    Travel Month: Dec 2022

    Room: Suite

    3.0

    average

    khan f.couple

    hotel was good but lift is out of service

    Travel Month: Dec 2022

    Room: Classic

    3.0

    Breakfast issue

    ran.family

    I have booked hotel with breakfast but not given me, also not refund the amount.

    Travel Month: Oct 2022

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    mohammad.

    Terrible demanding for extra money. No

    Travel Month: Aug 2022

    Room: Classic

    1.0

    A

    azym m.couple

    They always asks to pay extra money other than OYO charges , still gives you old bedsheet stained , no towels , no soaps, beds aren't joined properly. They warns us to pay immediately else they will cancel our stay .

    Travel Month: Aug 2022

    Room: Classic

    Hotel O AKBAR PALACE has replied on Thu Nov 03 14:32:35 IST 2022

    Hi, azym malik! we regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, divya

    1.0

    No hygiene

    amir h.family

    Dirty bathrooms, dirty bedroom, dirty sheets. Public bathrooms are cleaner/better than this hotel.

    Travel Month: Aug 2022

    Room: Classic

    1.0

    No hygiene

    amir h.family

    Public bathrooms are cleaner that what this hotel had. Dirty rooms, dirty sheets.

    Travel Month: Aug 2022

    Room: Classic

    5.0

    All is good

    ziaul h.family

    Excel-ant experience this hotel is main city every thing available near this and staff behaviour is good

    Travel Month: Jul 2022

    Room: Classic

    Hotel O AKBAR PALACE has replied on Wed Jul 27 06:37:01 IST 2022

    Glad to hear this, ziaul haque ansari! we truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! regards, navneet

    3.0

    Lack of service

    faizan b.family

    I have booked hotel from make my trip and i have to wait for hours for checkin as the receptionist told me that we have been sold out despite letting him know that i have already booked it and paid for it. And i was allowed to checkin in at 3pm. Moreover the room service wasn't upto to the mark and for every single thing i have to go to the reception

    Travel Month: May 2022

    Room: Classic (2X)

    5.0

    Location

    aziz u.couple

    Located at the main market of Aligarh, Amirnisha and Dodhpur.

    Travel Month: Apr 2019

    Room: Classic Room

    Hotel O AKBAR PALACE has replied on Sat Apr 20 10:15:46 IST 2019

    Hey, Aziz Ur Rehman! Thanks for your kind words of appreciation. Give us another chance to delight you with our services soon) regards, Pravin

    3.0

    Aligarh

    bhawna s.

    Stay was an average though I felt it could have been better.
    About the house keeping, room should had been cleaned daily and towels, bed sheets etc should be replaced daily but that did not happen.

    Travel Month: Jan 2019 (4-Night Stay)

    Room: Classic Room

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