Worst Experience at this premises, lift not working, no staff to carry luggage to rooms, intercom not working, no TV in one of my two rooms booked, bathroom not cleaned, no accessories in the bathroom, no hot water supply, door not opening properly. When I talked to reception, rude behaviour to reply, no proper response. I got a number of the premises who may be the manager, was not available there & told me to call back within 5 minutes but didn't call me ever. No drinking water given, we had to go downstairs to bring even drinking water. Wi-Fi was not available so I was not able to use the TV in another room, no DTH or cable connection was there. It seemed that I had booked a C class hotel. I am asking for money back for this trip. not happy at all. No proper lights in the rooms. For even a bath towel I had to ask for 3 times. This was a very terrible experience with this hotel.