Review Of Hotel Mathura Executive

Review of stay at Mathura executive-23 to 25 October 2025 We had booked a 3 night stay at Mathura executive, Thiba rd, Ratnagiri- Room type-Superior deluxe for triple occupancy. On check in we were given room 101, which did not have any bath towels, kettle and only one soap was provided.On requesting the reception above items were provided with quite delay. Only one bottled water was given, where as routinely two are given per day. Giving hand towels is not in thier policy. Our geyser was not working hence the staff just told us to shift to Room 106 without even offering us to help to carry luggage. In Room 106 things like bath towel etc. were missing. TV set was not working. Bathroom was very congested, bed covers were not sufficiently big to cover the mattress. We are routine travellers hence have stayed at many hotels but by far this was the worst. Staff generally checks the Room before the guest arrival for its readiness but nothing of that sort could be seen here. We had to make 3-4 calls everyday to the reception and wait for long time to be acted upon, which we did very patiently. The only saving grace is the restaurant which offers good food.Rating 2/5 for its good location and polite staff but inefficient management.

I like good service, polite and cooperative staff, delicious food, quiet and accessible location, clean premises

Clean room Walkable distance from MaalNaka point. staff is not supportive. AC in Room is not working properly

The food quality is excellent and cleanliness is very nice. But the A/C was not working, washroom was very small and lift is very slow and very small.

there was basement parking available. Food was really good. we got complementary breakfast from hotel which was really fulfilling. Room was very clean and hygienic.

The staff is cordial, the location is ideal. The room isn’t so big to accommodate 3 people actually. Washroom could be better. Restaurant is good and buffet is good

The entire stay was too pleasant. Too good servicing staff in lodging as well as Restaurant. Food quality is also too good. Ambience wise, cleanliness wise and location wise perfect facility to have a comfortable and peaceful stay with family in Ratnagiri. Will recommend very happily to all who want to visit and stay in Ratnagiri.

Location is good and food quality good only issue with the cleanliness of room and room services are average.

Nice property nice food quality, clean and neat. I booked two rooms with pretty economical price. Happy customer

Hotel is neat & clean. Polite staff. Rooms are spacious. Restaurant food is nice. So many picnic spots are nearby.

Stay was good. Location and accessibility was good. Room could be better with better cleaning. Food is excellent.

Stay was good. Location and food is good, city view was not provided. Overall hotel is good for short stay.

Excellent and comfortable rooms, very clean and spacious, friendly and courteous staff. Much recommended for families

1) food very good in restaurant, though its not very cheap and you have to shell your pocket 2) staff at front desk not very helpful and polished, kind of raw in speaking and conduct 3) service staff for room, other auxiliary staff very good, down to earth and excellent. May be staff in point no 2 mentioned above needs to learn from lower positioned staff! 4) rooms seem old, furniture basic, torn, beds are horrible, and so is the bad-matresses. 5) toilet seat very small, designed to minimum

I stayed in this hotel (mathura executive) on 26th-27th jean 2024, at the price point of 9000 for 2n the services were not good, below should be considered while booking. 1. Parking - parking is in basement and very cramp, there are only 5 slots for car park that, otherwise park your card outside on the road. 2. Power issues - during our stay there was power disruptions in night for 3 times, the funny part was every time power is back you have to re-insert the room key in power slot to have power in your room, interestingly staff was already aware of this and they did not had any solution for this. 2. Breakfast - catering services was very slow, it took almost 30 mins to prepare pohe for me (please note this was not special request even.

Excellent rooms food and service. Only vegetarian is good thing, we did breakfast which was very nice staff is also polite

Good location, food quality is good, but lot to improve on cleaning, bed sheet was not at all clean, blanket I didn’t not use because it was too dirty…

The location is very good with ease of public transport. The food is very good. I enjoyed the courtesy and hospitality extended. The overall ambience is very good.

Location excellent. Close to all spots. Food very good. Very good choice. Rooms neat and clean. Good staff.

Stay was comfortable. Service was also prompt. Food in the restaurant was tasty. They should introduce a few local delicacy in the menu. Room air conditioning needed repair. Window of the room was not closing.