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Review Of Hotel Mahakal Palace

Jaisinghpura, Ujjain | About a minute walk to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.8
    Average

    32 Ratings

    excellent
    6%
    very good
    38%
    average
    22%
    poor
    16%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 2
    • 2
    • 1
    • 4
    • 1
    • 3
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness3.4
    • Room3.6
    • Value For Money3.9
    • Food3.4
    • Facilities3.2
    1.0

    Horrible stay at hotel Mahakal Palace

    ashok k.family

    The hotel management is so poor that it took me more than half-hour to understand that I have a valid booking done through MakeMyTrip. They have no system to check the same. I had to WhatsApp the msg received from MakeMyTrip about confirm booking. Though location of the hotel is very near to Mahakaleshwar Temple, the hotel is situated in a very narrow and dirty lane. It is very difficult to find the location of the hotel. Rooms and attached bath are very uncleaned. MakeMyTrip should not offer this hotel to the customers. Lift is dirty. No hot water for early morning bath.

    Travel Month: Oct 2019

    Room: AC Double Bed

    1.0

    This hotel should be your last choice to stay in Ujjain

    sanjeeb n.group

    The hotel denied check-in even after prepaid booking confirmation from make my trip. They said we do manual booking and we have not doing online now. Worst staff behaviour I have ever seen in any hotel. I reached to the hotel at 10 PM. They let me to wait upto 2 pm without giving check in. They said hotel is full. If you stay for 1 day then pay now and stay for one day only and tomorrow you need to vacate where as I had booking of 6 days. At night 2 pm I had to find another hotel. Very worst behaviour and non cooperative staff.

    Travel Month: Jul 2019 (5-Night Stay)

    Room: AC Double Bed

    2.0

    It is very bad there is no tv dish Channel connection tv is like show case

    anurag b.family

    It is very bad there is no tv dish Channel connection tv is like show case

    Travel Month: Feb 2019

    Room: AC Double Bed

    1.0

    Terrible Stay

    asha b.

    Disappointed.There were insects in the which cause itching. So could not sleep whole night even after changing the room. Even cost paid by booking was higher than actual cost.

    Travel Month: Sep 2018

    Room: Non AC

    3.0

    Average Stay

    suryakanth.

    Very bad experience no hot water, television working no proper clean.

    Travel Month: Sep 2018

    Room: Non AC

    4.0

    Good Stay

    uma.

    Just that there was disturbances outside the room.

    Travel Month: Jul 2018 (6-Night Stay)

    Room: Non AC

    3.0

    Its an average hotel

    sukkhan l.family

    It is an average hotel. Its location near hotel was average. Road around near hotel not to wide. It is difficult to find and auto rickshaw find that hotel arount half an hour from railway station.

    Travel Month: Jun 2017

    Room: Economy.

    2.0

    Average hotel with average roms

    tapasi t.family

    Location is near to Mahala temple But the surrounding area of hotel is not good. Very small gullies around. Service is not up to the mark. No inverter facility for the geysers in the room. Rooms are of average kind. However, compared to the money charged it can be considered as the average kind. Overall, an average experience.

    Travel Month: Oct 2016

    Room: Economy.

    3.0

    Good hotel

    ram k.family

    Near by the Mahala temple. Near by the railway station. The staff service is good. The too service is too good. Near by the taxi stand for all the near tample. All the restorant near by the hotel. Hotel bathroom too good.

    Travel Month: Oct 2016

    Room: Economy.

    3.0

    Average stay

    harshit a.group

    Don't trust Google map while going there. Better is to call the hotel people. Staff was rude please carry print out of you voucher. Walking distance from Mahala Temple. No room services are available.

    Travel Month: Sep 2016

    Room: Economy.

    1.0

    Good location but worst room service

    vipender c.family

    Worst room service. Bad bathrooms and no basic good amenities. Location is good but at service part they are lacking much. No tea nor wi-fi or they don't even try to reply your calls or some other requests.

    Travel Month: Sep 2016

    Room: Economy.

    5.0

    Good service and clean room

    rahul a.couple

    Location Walking distance from Mahala temple. Rooms were cleaned and service was good, moreover facility like elevator hot water was available 24/7. Good restaurant outside the hotel. Overall it was good experience Jai Mahala.

    Travel Month: Aug 2016

    Room: Economy.

    4.0

    Good experience in hotel booking by MMT

    rahul s.family

    The hotel is good, room service is good, hotel location is very good. Room cleaning is very good. Hotel staff is very good, and thanks to Makemytrip who gives me provide very good hotel in good amount.

    Travel Month: Jul 2016

    Room: Economy.

    4.0

    Good Stay

    karamchand g.family

    We are fully satisfied with this Hotel. Rooms were big and clean. Food was really tasty and cheap. One cup of tea costs only rupees 5. thali costs only rupees 75. One of the big pros of this hotel is that its very near to the Mahakal Temple so one can easily go by walk there.

    Travel Month: Dec 2014

    Room: Economy.

    4.0

    Good Stay

    dharma v.family

    Took AC rooms by paying extra amount at check-in time. Even though ambiance inside is good, clean, approach road to hotel is narrow lane with open drainage. Hotel manager arranged air-conditioned Chevrolet Tavera at competitive price.

    Travel Month: May 2015 (3-Night Stay)

    Room: Economy.

    4.0

    It is good to stay here

    sunil b.family

    It was a good hotel to stay in.

    Travel Month: Aug 2014

    Room: Economy.

    1.0

    Terrible Stay

    ramesh a.family

    No room service. Location is good but staff is bad. No restaurant in hotel.

    Travel Month: Jul 2015

    Room: Executive.

    3.0

    Average Stay

    sarma p.couple

    We enjoyed our stay in Mahakal Palace Hotel. The staff were friendly and helpful. We did not eat there. The place is reasonably clan. Location is average. There is no exhaust fan in the bathroom and sounds from other inmates is audible. This was irritating.

    Travel Month: Mar 2015

    Room: Executive.

    4.0

    Good location and services

    ravi i.family

    Location and services are OK. It was near to Mahala mandir but hard to locate it. It's an average hotel with average amenities. The behaviour of the hotel staff were good, helpful in nature. It will be a good option.

    Travel Month: May 2016

    Room: Economy.

    4.0

    Value for money hotel

    ap.family

    Hotel is good and near the temple. Staff is very considerable & cooperative. Location is not very good. But once you are inside the hotel, it does not matter much. Hotel rooms are spacious. It is a true value for money.

    Travel Month: May 2016

    Room: Economy.

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