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Bhubaneshwar, Bhubaneshwar | 8.6 km drive to Biju Patnaik International Airport
1990 Ratings, 1088 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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La Franklin Hotel in Bhubaneswar is an appealing choice for travelers seeking comfort and a serene environment. Guests rave about the property's cleanliness, spacious rooms, and modern amenities. The staff is known for their spectacular service, being particularly accommodating and friendly. While the food quality received mixed reviews, the complimentary breakfast generally impressed visitors. The location offers a peaceful retreat, surrounded by greenery, though slightly isolated from city hustle. Overall, it balances good value with a satisfying stay.
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Good Stay
Rooms are reasonably good. No issues. But I had harrowing experience in food. I checked in at around 10.15 and ordered for chicken curry and rice. But I was served broken chicken pieces which were clearly left over food. This is completely unacceptable. I literally puked visualising left over chicken pieces served for dinner. Front staff and room were decent but the kitchen staff and room service persons are pathetic.
Room: Executive AC Room
Hotel La Franklin has replied on Wed Sep 24 14:49:35 IST 2025
Dear Mr. Kislay, Thank you for choosing La Franklin Hotel, Bhubaneswar, and for sharing your feedback. We are glad to know that you found our rooms, location, and front office service satisfactory. However, we are deeply concerned to learn about your unpleasant dining experience with the chicken curry and rice. Please accept our sincere apologies for the incident you faced with the food quality. This is certainly not the standard we maintain. Our F&B Manager and Chef have been briefed on this matter, and immediate corrective action has been taken with the kitchen and service teams to ensure such lapses do not happen again. Your feedback is extremely valuable, and we assure you that we are working on strengthening our quality checks and training our staff to provide a better dining experience to our guests. We hope you will give us another opportunity to serve you better in the future. Warm Regards, Director Marketing
Poor Stay
Poor room service and breakfast is worse. When food is order from hotel restaurant for room it take high time to serve. Secondly that in morning breakfast the quality of food items is not good. Itโs like low quality and the taste of Sabjiโs is very poor smell is coming from it.
Room: Executive AC Room
Hotel La Franklin has replied on Wed Sep 24 14:03:00 IST 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. I sincerely apologize for the inconvenience you faced during your stay, particularly with the room service and breakfast offerings. As we discussed in the morning, I truly regret that your experience fell short of our standards. We understand how important timely and efficient service is for our guests, and I assure you that we are actively reviewing our processes to improve response times for room service. Your comments regarding breakfast quality are equally concerning. This is not the level of dining experience we aim to deliver, and I have already shared your feedback with our kitchen team to ensure that our dishes consistently meet the highest standards of taste and freshness. Your observations are valuable to us, and we remain committed to making the necessary improvements. I sincerely hope you will give us another opportunity to serve you better in the future. Warm regards, Sandesh Front Desk Manager
Very Average Stay. Food spread and quality is too average
Not worth the price. Average condition of the rooms and Breakfast is bad . Location is also not that great.
Room: Executive AC Room
Hotel La Franklin has replied on Wed Sep 24 14:04:51 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your stay with us. We sincerely regret that your experience did not meet your expectations, especially in terms of room condition, breakfast, and overall value. Your comments are very important to us, and we will review them closely with our team to improve both our services and facilities. Regarding outside food, we understand your concern; however, as per our hotel policy, outside food is not permitted to maintain hygiene and safety standards for all our guests. We hope for your kind understanding on this matter. We truly value your feedback and hope you will consider giving us another opportunity to serve you better on your next visit. Warm Regards, Front Desk Manager
Good Stay
Food was very good and location is good except entry road as was congested with trucks ๐ป. Environment is very good and other facilities are good.
Room: Executive AC Room
Hotel La Franklin
Dear Guest, Thank you for your valuable feedback and for staying with us at La Franklin Hotel โ Bhubaneswar. Weโre glad to hear that you enjoyed the food, environment, and our facilities. We appreciate you bringing the entry road issue to our attention. Due to the ongoing Durga Pooja celebrations, the road has been experiencing some congestion with increased traffic. We apologize for the inconvenience and are coordinating with local authorities to ensure smoother access during this festive period. We look forward to welcoming you again and providing you with a seamless and enjoyable stay. Warm Regards, Front Desk Manager Bhubaneswar
Excellent Stay
Location is good. The staff and serving team are friendly, with polite behavior and a positive attitude. Overall, it was a nice stay.
Room: Executive AC Room
Hotel La Franklin has replied on Thu Sep 04 12:02:43 IST 2025
Dear Mr. Samantaray, We sincerely thank you for your excellent rating and kind feedback. It is wonderful to hear that you enjoyed our location, and that our staffโs friendliness and positive attitude made your stay pleasant. Your appreciation encourages us to keep improving. We look forward to hosting you again for another memorable stay. Warm Regards, Front Desk Manager
Average Stay
the bed was very small like for a single person. and in the washroom there was no mug and bucket ๐ชฃ. and there was no shop for bath only moisturizer, hand wash were there the bed was very small like for a single person.
Room: Executive AC Room
Hotel La Franklin has replied on Tue Aug 19 11:30:19 IST 2025
Dear Guest, Thank you for share your valuable feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. We apologize for the inconvenience caused by the bed size and the lack of a mug, bucket, and bath soap in the washroom. Your comments have been noted, and we will definitely look into these concerns to improve the comfort and convenience for our future guests. Bucket & Mug should be provided to the guest as on request . We truly value your input and hope to have the opportunity to welcome you again with a better experience. Warm regards, Front Desk Manager .
Best stay and good locality
nice ambience and good locality. Well maintained and food is also good. They have provided food swrvic nice ambience and good locality. Well maintained and food is also good. They have provided food swrvice
Room: Executive AC Room
Hotel La Franklin has replied on Tue Aug 12 11:07:25 IST 2025
Dear Guest, Thank you for sharing your positive feedback. We are delighted to know that you enjoyed our ambience, location, and food service. Your appreciation motivates our team to continue delivering the best experience for our guests. We look forward to welcoming you again soon at La Franklin Hotel. Warm regards, Front Desk Manager
very bad
Food service is not good cleaning is not well Before 6:30am not getting any tea or coffee Bathroom and toilet cutlery is very local NON branded Dental kit is very Bad bathing products is local cheep Garden is shwen in Picture not allowed to walk,
Room: Executive AC Room
Hotel La Franklin
๐ณear Guest, Sorry for Delay in response, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding food service, cleanliness, amenities, and garden access have been noted, and we are addressing them with our respective teams to improve our standards. Regarding tea/coffee service before 6:30 AM, we understand the importance of early refreshments and will review how we can make this available to our early-rising guests. We are also working on upgrading bathroom amenities, cutlery, and personal care products to provide a more premium experience. We truly value your input, as it helps us enhance our hospitality. We hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Management La Franklin Hotel, Bhubaneswar
Good Stay
The food quality and ambience was good. The hotel staff are supportive. we reached early in the morning at 7 am but they gave us the room. The food quality and ambience was good. The hotel staff are supportive. We arrived early in the morning at 7 am but they gave us the room.
Room: Executive AC Room
Hotel La Franklin
๐ณear Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding food service, cleanliness, amenities, and garden access have been noted, and we are addressing them with our respective teams to improve our standards. Regarding tea/coffee service before 6:30 AM, we understand the importance of early refreshments and will review how we can make this available to our early-rising guests. We are also working on upgrading bathroom amenities, cutlery, and personal care products to provide a more premium experience. We truly value your input, as it helps us enhance our hospitality. We hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Management La Franklin Hotel, Bhubaneswar
Excellent Stay
The location was perfectโclose to major attractions and easily accessible. I also appreciated the peaceful environment, which made my stay even more relaxing.
Room: Executive AC Room
Hotel La Franklin
Dear Guest Sorry for Delay in response, Thank you so much for your kind words and for sharing your experience at La Franklin Hotel. Weโre delighted to hear that you enjoyed our convenient location and the peaceful environmentโitโs always our goal to provide a relaxing and comfortable stay for our guests. Your appreciation means a lot to our team. We look forward to welcoming you back on your next visit to our property. Warm regards, Front Desk Manager.
best hotel Economy Hotel in Bhubaneswar
Good economic hotel in heart of capital of Odisha good Food service is nice well Behaviour staff and good parking space
Room: Executive AC Room
Hotel La Franklin
Dear Guest, Sorry for Delay in response, Thank you for your wonderful feedback! Weโre glad to hear you had a pleasant stay at La Franklin Hotel and appreciated our location, food, service, staff behavior, and parking facilities. Itโs always our aim to provide great value and warm hospitality to our guests. We look forward to welcoming you back again on your next visit to Bhubaneswar ! Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐.
Good Stay
Good hospitality by the staff. Hotel situated at good location. Service also excellent. Hygienic environment
Room: Executive AC Room
Hotel La Franklin has replied on Fri Aug 29 15:01:19 IST 2025
Dear Guest, Thank you for your kind words! We are thrilled to hear that you had a positive experience with our hospitality, location, and service. We strive to provide a clean and welcoming environment for all our guests, and your feedback means a lot to us. We look forward to welcoming you again soon! Warm Regards, Front desk manager .
awesome stay
stay was excellent..very friendly staff..great food.. please improve wifi connection. was not able to complete office work with this wif stay was excellent..very friendly staff..great food.. please improve wifi connection. was not able to complete office work with this wifi
Room: Executive AC Room
Hotel La Franklin
Dear Guest, ๐๐๐๐๐ข ๐๐๐ ๐ณ๐๐๐๐ข ๐๐ ๐๐๐๐๐๐๐๐, Thank you for your wonderful feedback about your recent stay at La Franklin Hotel. We are delighted to hear that you enjoyed our friendly staff and great food, and that your overall experience was excellent. We sincerely regret the inconvenience caused due to the Wi-Fi connectivity issue. Please be assured that our technical team is working to enhance internet speed and stability to better support guestsโ work requirements in the future. We look forward to welcoming you back soon for an even better experience. Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐
Excellent Hotel
Rooms were comfortable and washroom were clean. Room service and staff were friendly. Restaurant food could be better.
Room: Executive AC Room
Hotel La Franklin
Dear Guest, ๐๐๐๐๐ข ๐๐๐ ๐๐๐๐๐ข ๐๐ ๐๐๐๐๐๐๐๐, Thank you for sharing your feedback about your recent stay at La Franklin Hotel. We are pleased to know you found our rooms comfortable, washrooms clean, and our staff and room service friendly. Your kind words mean a lot to us. We have noted your suggestion regarding the restaurant food and will work with our culinary team to enhance the dining experience. We look forward to welcoming you again for an even better stay. Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐
Average Stay
The property, location is no doubt very good, I stayed for 2 nights, only problem is that I asked the reception guy to arrange somebody who could fetch me a pack of certain specific biscuit, he rudely answered we donโt have such facilities , you have to get it yourself, the very next day I checked out , or else everything else were good. I would have stayed another 2 days.
Room: Executive AC Room
Hotel La Franklin
Dear Guest, ๐๐๐๐๐ข ๐๐๐ ๐ณ๐๐๐๐ข ๐๐ ๐๐๐๐๐๐๐๐, Thank you for sharing your valuable feedback about your stay at La Franklin Hotel. We are delighted to know you appreciated our property and location, and that most aspects of your stay were good. We sincerely regret the inconvenience caused by the way your request was handled. This is not the level of service we strive to provide. Your comments have been shared with our team to ensure better courtesy and assistance to all our guests in the future. We truly value your patronage and hope you will give us another opportunity to serve you better on your next visit. Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐
Excellent Stay with all facilities also great location great service
It was a great moment service was great . I will definitely prefer to stay more & more food was good. Calm
Room: Executive AC Room
Hotel La Franklin
Dear Guest ๐๐๐๐๐ข ๐๐๐ ๐๐๐๐๐ข ๐๐ ๐๐๐๐๐๐๐๐, Thank you so much for your kind words and for choosing LaFranklin Hotel! We're delighted to hear that you had a great experience and enjoyed our service, food, and calm atmosphere. It truly means a lot to us. We look forward to welcoming you back for an even longer stay in the future! Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐
Terrible Stay
The location of the hotel is away from city with poor access to local transport,eateries. The food of the hotel was so so. Room were not up to the mark for the price.. overpriced
Room: Executive AC Room
Hotel La Franklin
Dear Guest, Sorry for Delay in response, Thank you for taking the time to share your feedback. Weโre truly sorry to hear that your experience at La Franklin Hotel did not meet your expectations. We understand your concerns regarding the location, accessibility, and value, and we sincerely apologize for any inconvenience caused. Your comments about the food and room quality have been noted, and we are working with our team to improve in these areas. We value every guest's opinion and are committed to enhancing our services. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐.
Terrible Stay
.3 rd class experience.Reseption was so poor.Uneducated behaviour they don't know how to behave. receptionist they don't know how to behave properly.
Room: Executive AC Room
Hotel La Franklin
Dear Guest, Sorry for Delay in response, Thank you for your feedback. Weโre truly sorry to hear about your experience at La Franklin Hotel, especially regarding the service at our reception. Please accept our sincere apologies for any inconvenience or discomfort caused. We take all guest feedback seriously and are currently addressing this matter with our front office team to ensure proper training and service standards are maintained. This is not the experience we strive to provide, and we appreciate you bringing it to our attention. We hope youโll consider giving us another opportunity to serve you better in the future. Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐.
Good Stay
location is average, food is fresh n good, amenities are good, staff is just about ok. rooms are clean n comfortable
Room: Executive AC Room
Hotel La Franklin has replied on Fri Aug 08 16:01:57 IST 2025
Dear Guest, Thank you for sharing your feedback. Weโre delighted to know you enjoyed our fresh food, good amenities, and clean, comfortable rooms. While you found our location average, weโd like to highlight that La Franklin is conveniently situated very close to Esplanade Mall for recreation and also offers easy access to the highway, making travel in and out of the city smooth. We appreciate your comments about our team and will continue to work on enhancing our guest experience. We look forward to welcoming you again. Warm Regards, Director Marketing
La
location is fine but not too good, food is good, amenities is good. staff is just about ok. rooms are neat & clean
Room: Executive AC Room
Hotel La Franklin
Dear Guest, Sorry for Delay in response, Thank you for sharing your feedback and for choosing La Franklin Hotel. Weโre glad to hear that you appreciated our food, amenities, and the cleanliness of our rooms. Your comments regarding the location and staff have been noted, and weโll continue working to improve in those areas to enhance the overall guest experience. We truly value your input and hope to welcome you back again soon. Warm regards, ๐ต๐๐๐๐ ๐ณ๐๐๐ ๐ผ๐๐๐๐๐๐.
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