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Tapovan, Rishikesh | 6 minutes walk to Lakshman Jhula
43 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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not the worth for money.
location was very bad without access to car. not at all worth the Money I paid. Charged at least 3 to 5 times more.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay
Namastey Samir Ji 🙏 Thank you for your feedback. We’re truly sorry to hear that you found the location difficult to access without a car and that the hotel’s cost felt significantly overpriced. We would like to clarify your doubts about Parking, As their was Govermant work going on on the street,it was closed, we have already closed the Parking availability on Make my Trip and other Online channels, and have called each upcoming guest in advance about the situation on phone and given them options for parking off site. We helped all guest in carrying their luggages to Hotel Prices were as per the industry standards, and due to the peak and high demand during Good Friday long weekend. It might look High to many travellers. Hotels do have a base and high range and your stay date was on the higher price slab. We are again extremely sorry for the inconvenience during the peak day of your travel. If you’d like to discuss this further or share additional details, please feel free to reach out. We value your input and hope you’ll give us another opportunity to provide a better experience. Warm Regards The Shivaay Team 🙏
Average Stay
its been expensive as per hotel and no refund policy is terrible we stayed only one night and paid for two night because of no cancel policy average hotel charges too much
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay
Namastey Vishal Ji 🙏 Thank you for sharing your feedback. We’re sorry to hear you found the hotel expensive and were disappointed with our no-refund policy. We do have Cancellation Policy and it is shared prior making a booking, it does have 3 days full refund facility, We would suggest you to please check your booking voucher. Our charges are set as per industry and you have stayed on dates which are among the busiest days of the year. We’re glad you found the hotel average otherwise and hope you’ll consider staying with us again, as we’d love the opportunity to provide a more satisfying experience. If you have further concerns, please feel free to reach out directly. Warm Regards The Shivaay Team 🙏
Average Stay
coupleBasic 1 star amenities. Very basic services and no proper hotel. Good thing, got balcony attached with room. There is no proper view too.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Sun Mar 09 11:27:03 IST 2025
Namastey Karamveer Ji,. "Thank you for your feedback. We appreciate your honest review and regret that we couldn’t fully meet your expectations. Our goal is to provide a comfortable stay, and we’re glad you liked the attached balcony. Your comments regarding the amenities and services are valuable to us, and we will work on improving them. We hope to have the opportunity to serve you better in the future!" Warm Regards The Shivaay Team 🙏
excellent stay
nice location with excellent stay. staff was very cooperative and restaurant services also good.....
Room: Deluxe Double Room with Balcony
Excellent Stay
Good location. Clean rooms. Freindly staff.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Sat Nov 02 11:18:47 IST 2024
Namastey Deepak Ji! Thank you for your kind words! We're delighted that you enjoyed our location, clean rooms, and friendly staff. It was a pleasure having you with us, and we look forward to welcoming you back soon! Warm Regards The Shivaay Team 🙏
Good stay
Hotel location is very good. Public transport and markets are nearby. Staff are supportive but ambience is not so good
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Sat Nov 02 11:20:45 IST 2024
Namastey Ashish Ji! Thank you for your feedback! We're pleased to hear that you appreciated our hotel's location and the supportive staff. We value your insights about the ambience and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience! Warm Regards The Shivaay Team 🙏
Good Stay
Very nice service and very polite receptionist, excellent prime location, very good food. How much my total discount till now
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Sat Nov 02 11:21:59 IST 2024
Namastey Pritam Ji! Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service, the friendliness of our receptionist, and our prime location. It's great to know you also appreciated the food. We look forward to welcoming you back for another excellent stay! Warm Regards The Shivaay Team 🙏
Good Stay
Stay in the hotel was satisfactory. Cons: construction activity was going on in the back of the hotel. And in the front road also there was some construction going on which hampers the movement of car. As far as food is concerned, menu were limited. Many items from menu was not available for order. This may be due to less people staying during my stay.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Sep 19 15:27:55 IST 2024
Namastey! Dear Ritesh Kumar, Thank you for taking the time to share your feedback about your stay at our hotel. We appreciate your input as it helps us identify areas where we can improve. We apologize for any inconvenience caused by the construction activity during your stay. We understand that this can be disruptive, and we will do our best to minimize any future disturbances. Regarding the limited menu options, we apologize for any disappointment this may have caused. We will investigate the reasons for this and take steps to ensure that our menu is more comprehensive in the future. Your feedback is valuable to us, and we are committed to addressing any issues you may have. We hope to have the opportunity to serve you again in the future and provide a more satisfying experience. Warm Regards Keshav Nandan - By The Shivaay Team 🙏✨
Excellent Stay
Excellent hotel, new construction polite staff walking distance to ganga ji
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Sep 19 15:29:07 IST 2024
Namastey! Dear Rakesh Sharma, We're absolutely thrilled to read your amazing review about your stay at our hotel! Your kind words about our hotel, staff, and location are truly heartwarming. It's wonderful to know that we exceeded your expectations and made you feel right at home. Our team strives to provide a welcoming and memorable experience for all our guests, and it's rewarding to hear that we achieved that for you. Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back in the future. Warm Regards Keshav Nandan - By The Shivaay Team 🙏✨
Excellent Stay
My review is hotel managment is very good. And staff is very supportive. Nature of all staff is very polite and awesome
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Sep 19 15:31:05 IST 2024
Namastey! Dear Harshit Sharma, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent stay and that our staff's support and politeness contributed to your positive experience. It was truly our pleasure to host you, and we look forward to welcoming you back in the future. Warm regards, Keshav Nandan - By The Shivaay Team 🙏✨
Good Stay
It's was comfortable & had a good stay but has a narrow parking space.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Sep 19 15:32:35 IST 2024
Namastey! Dear Ramesh H D, Thank you for your valuable feedback and for highlighting both the positive aspects of your stay and the area where we can improve. We are glad to know you had a comfortable stay, and we appreciate your note regarding the parking space. Your comment helps us improve, and we will certainly look into solutions to ensure a better experience in the future. We hope to welcome you back again soon! Best regards, Keshav Nandan - By The Shivaay 🙏✨
Good Stay
We have booked the hotel for 2 nights. The rooms are washroom are clean and spacious. The staffs are very cooperative and humble. Their food was also very tasty specially the masala chai. I ll recommend everyone to stay here.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Sep 19 15:33:55 IST 2024
Namastey! Dear Anirudh Kumar, Thank you for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay and that you enjoyed the cleanliness and spaciousness of our rooms. It’s wonderful to know that our staff's cooperation and the taste of our food, especially the masala chai, contributed to your positive experience. We greatly appreciate your recommendation and look forward to welcoming you back soon! Warm regards, Keshav Nandan - By The Shivaay Team 🙏✨
Good Stay
The best thing about this hotel is its location. Everything is nearby. Also, it's located within a colony where there are many other hotels and hostels so, it feels safe and lively. Cafe and general stores are also nearby. Second, the hotel was super clean so plus points for that. The owner was nice and hospitable. The only drawback is the food. It's better not to order food because it doesn't taste very well. Even coffee and tea was not at all good. Overall, a good option to stay.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Apr 25 18:48:59 IST 2024
Namastey! Thank you for taking the time to leave us a wonderful review. We're so glad to hear that you were satisfied with our services. Our team has taken into consideration your point of view about Food, Tea and coffee, we have made the necessary changes to bring good taste and good offerings in our kitchen Menu now. Your feedback is very important for us. "We look forward to serving you again!" Warm Regards Hotel Keshav Nandan - By The Shivaay Team 🙏
New hotel
New hotel and good stay. Rooms were good and clean. Toilets also good. Only tv not working. Rest all was ok
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Thu Apr 25 18:51:24 IST 2024
Namastey! Thank you so much for your positive feedback! We're glad to have you as our valued Guest and to see that you’ve enjoyed your stay at Keshav Nandan - By The Shivaay We are sorry for the inconvenience caused to you regarding Television. We suggest you to connect to Reception Team for TV related issue, We'll continue working hard to provide our Guests with an excellent experience. We look forward to welcoming you back soon! Warm Regards Hotel Keshav Nandan - By The Shivaay Team 🙏
Excellent Stay
Hospitality. Was. Great. Staf. Was. Cooperative. All was. Excellent.
Room: Deluxe Double Room with Balcony
Hotel Keshav Nandan By The Shivaay has replied on Fri Mar 22 13:11:41 IST 2024
Thank you Ajai ji for writing about us. We are glad to know about your stay experience with us. We look forward to welcoming you back soon! Warm Regards Hotel Keshav Nandan - By The Shivaay 🙏
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