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Review Of Hotel Kalyan Palace

Rakabganj, Agra | 5.7 km drive to Taj Mahal

    User Rating & Reviews

    • everyone
    • family
    • solo
    2.6
    Average

    14 Ratings, 10 Reviews

    excellent
    14%
    very good
    14%
    average
    7%
    poor
    43%
    bad
    21%

    Rating Categories

    • Location2.6
    • Cleanliness2.4
    • Room2.5
    • Value For Money2.0
    • Facilities1.8
    • Hospitality2.0
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    Reviews Summary

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    Guests have shared mixed feelings about this property. The location is decent, and the staff are polite and cooperative, but the overall experience has been marred by poor maintenance and inadequate facilities. Issues like non-functional TVs, lifts, and air conditioning have been consistently mentioned. Cleanliness appears to be a concern, with reports of unclean bathrooms and lack of basic necessities like towels and drinking water. Many have felt that the service doesn't match the expectations of the location.

    Sort by:

    Positive first
    5.0

    Best Hotel

    aashish y.family

    Hotel staff behaviour was very polite and the way they treat was a different experience and I would say overall experience was very good. .

    Travel Month: Feb 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Kalyan Palace has replied on Tue Mar 04 01:28:54 IST 2025

    Response from the owner Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades.

    2.0

    Poor Stay

    dinesh c.

    1. Tv not available 2. Lift not proper working 3. Towel not available 4. Proper water not available in bath room 5. Room not maintained 6. Service not proper

    Travel Month: Dec 2024

    Room: AC Deluxe Room

    Hotel Kalyan Palace has replied on Fri Dec 27 15:12:48 IST 2024

    Response from the Manager Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades.

    1.0

    Worst expirence ever Guyz don't

    kashif h.family

    Worst expirence ever. Guyz don't you ever have this experience. Of bieng in that hotel. Service is very bad they don't even come for dusting and cleaning. Toilets are uncleaned. They were asking for extra money at the time of checkout

    Travel Month: Dec 2017

    Room: Non AC Deluxe Room

    1.0

    Very worst experience services very

    mohammad.couple

    Location good poor facilities. Don't go with it. Very horrible experience it is not very good for stay

    Travel Month: Dec 2017

    Room: Non AC Deluxe Room

    4.0

    If he can higher professiona staff than best place

    moazzam a.solo

    Dear it is very clean hotel but management is not Up mark staff verbally is cooperative so Much but ground level work is not OK hoood but staff is not professional, service is poor, room is spacious, but not maintail well, it end Hotel manager have not professional approach

    Travel Month: Nov 2017

    Room: Non AC Deluxe Room

    2.0

    Not so good, below average hotel, no facilties

    mohammad d.solo

    Tv not working, No hot water available for Bath, Drinking water was also not available, Electric socket not working near double bed, location of hotel is good, Sealan on wall, towel and soap not available on my room

    Travel Month: Nov 2017

    Room: Non AC Deluxe Room

    1.0

    Third class bogus and very poor

    rajkumar.family

    Very poor. I never want staying with us for a few days so I will be very unhappy the other side of the house and your family never want to stay these type of harassment the whole staff only want more at last they cancelled our Booking.

    Travel Month: Sep 2017

    Room: Non AC Deluxe Room

    2.0

    Location is good, average hotel

    dinesh s.solo

    Not Good service, room phone was not working, no room bell also, bathroom clean but water is not good for Bath staff is cooperative, management also cooperative, no lift, TV also not working, can be all costumes will not satisfied as I'm

    Travel Month: Sep 2017

    Room: Non AC Deluxe Room

    2.0

    Bad Service

    rupesh g.group

    Location of this hotel good but service of this hotel was pathetic. No water supply for continuous 4 hrs. Only one person was handling reception, restaurant and room service area. AC was not working properly. Need to improve a lot in hotel.

    Travel Month: Apr 2016

    Room: Ac Deluxe Room

    2.0

    Bad service & not recommended

    rohit v.couple

    Hotel service is not good. Rooms wall paint was very bad. AC was not working properly. TV did not work. Lunch and dinner are not available. Hotel drinking water was not available. Bathroom roof had leakage. Staff were not available. I don't like this hotel.

    Travel Month: Apr 2016

    Room: Ac Deluxe Room

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