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Review Of Hotel Grace

Longwood, Shimla | 1.5 km drive to The Ridge of Shimla

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    48 Ratings

    excellent
    19%
    very good
    42%
    average
    23%
    poor
    6%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 3
    • 5
    • 2
    • 4
    • 4
    • 4
    • 4
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.9
    • Room3.9
    • Value For Money3.7
    • Facilities3.5
    • Hospitality3.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a great location, just a 10-minute walk from Mall Road, making it easy to explore the area. Guests appreciate the helpful staff and decent amenities, including parking. However, some reviews mention cleanliness issues, particularly with the rooms and food quality being average. The property is affordable, offering a cozy stay with good service overall.

    1.0

    Hotel is average. Food and staff served in the Hotel is worst condition. Washrooms are also not good

    aditya p.

    Hotel is average. Food and staff served in the Hotel is in worst condition. Washrooms are also in bad condition. Rent charged for the room is too much high.

    Travel Month: Feb 2020

    Room: Premium Deluxe Room

    2.0

    I would prefer this Hotel only on emergency and not finding any better place

    naman a.family

    Not preferable Untidy Small rooms

    Travel Month: Dec 2019

    Room: Premium Deluxe Room

    4.0

    Staff was good

    atisha b.couple

    Staff behavior was very cooperative and helpful

    Travel Month: Dec 2019

    Room: Deluxe Room

    4.0

    Network problem

    tushar g.group

    There is network problem for Airtel network and even there WiFi was not working so there we find problem. Apart from that everything was good.

    Travel Month: Dec 2019

    Room: Premium Deluxe Room

    4.0

    Stay near Mall Road

    ankit g.couple

    Stay was comfortable. It is 10 min walk to Mall Road from here.

    Travel Month: Dec 2019

    Room: Deluxe Room

    4.0

    Hotel is good. 10 min from Mall road

    kamala k.family

    All are ok. 10 min from Mall road. It is budget hotel. Staff is good. Also facilitates good.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Premium Deluxe Room

    4.0

    Good near Mall road

    ronil a.family

    Good experience, peaceful place.

    Travel Month: Oct 2019

    Room: Deluxe Room

    4.0

    Short but good stay

    sagar j.loyalty-iconfamily

    We reached in evening and move next morning but it was nice with cozy room and good location. The owner is extremely nice and well behaved person. Near to mall road with parking facility.

    Travel Month: Oct 2019

    Room: Deluxe Room

    4.0

    Good Stay

    surendra k.family

    Good, approachable, nearer to mall Road, staff are well behaved. Winner is also well behaved.

    Travel Month: Jun 2019

    Room: Deluxe Room

    2.0

    Rooms not tidy as well as maintained

    abhishek s.family

    Rooms were untidy with bedding not properly maintained.

    Travel Month: Jun 2019

    Room: Deluxe Room

    1.0

    Hotel review

    amit p.family

    Hotel stay was good but food was very bad.

    Travel Month: May 2019

    Room: Super Deluxe Room

    3.0

    Average stay but good staff behaviour

    sitikantha b.couple

    Location is good. Walking distance from ridge, mall, IGMC and Auckland bus stop. Food was average and overpriced. Housekeeping service was not at all good. However the staffs were well-behaved and cordial.

    Travel Month: Mar 2019 (5-Night Stay)

    Room: Super Deluxe Room

    5.0

    Comfortable stay

    doctor a.business

    Professional service and comfortable stay. Centrally located near mall Road and ridge.

    Travel Month: Feb 2019

    Room: Deluxe Room

    3.0

    It's an average Hotel

    vignesh n.couple

    They are charging money for heater and it's too high. Food quality is average. Initially, we didn't get hot water in pipe but after an hour it's corrected. Kettle is impure and English knowledge is very poor for the room service and receptionist too. Overall I can rate 3.

    Travel Month: Feb 2019

    Room: Super Deluxe Room

    4.0

    Nice

    kapil s.

    Room was good, near to mall Road only 10 ms walking distance, staff behavior was good. Allover nice.
    Hotel staff was good, 10 minutes walking to mall Road, all over good hotel.

    Travel Month: Feb 2019

    Room: Deluxe Room

    4.0

    Great view

    rudrakshi b.

    Nice place where hotel is situated

    Travel Month: Jan 2019

    Room: Premium Deluxe Room

    3.0

    Not up to the mark

    hiten n.

    Location is bit okay. Mall Road is on 10 mins walking distance. But not with car. Food was not ordered after seeing the cleanliness. Service was good. I think the boys were small in age but we're quick for service.
    Rooms were stinky Uncleaned shawls dusty rooms no proper lights improper was room hot water was told to be 24x7 but we didn't got it later on we complained and got 5 buckets of water from out Side. Staff and manager was nice.

    Travel Month: Jan 2019

    Room: Deluxe Room

    3.0

    Hotel toilet was horrible

    siddhertha b.couple

    Rooms are small but according to the budget it was okay. But the room toilet was very much uncleaned. They will charge extra for early check-in.

    Travel Month: Jan 2019

    Room: Deluxe Room

    4.0

    Good Stay

    avijit c.

    Very well maintained hotel with reasonable price.

    Travel Month: Dec 2018

    Room: Deluxe Room

    4.0

    Good Stay

    manpreet s.

    Good location near to mall road. Walking distance to mall road. Room are very neat and clean. Hotel staff is very helpful. Hotel have also own parking facility, which is difficult to find near mall road. Overall very good experience with hotel.

    Travel Month: Oct 2018

    Room: Deluxe Room

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