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Review Of Hotel Gazala0123401234

Koppam, Palakkad | 10 minutes walk to Palakkad Town Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    100 Ratings, 54 Reviews

    excellent
    27%
    very good
    29%
    average
    17%
    poor
    17%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 5
    • 2
    • 3
    • 4
    • 3
    • 4
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness3.5
    • Room3.1
    • Food3.9
    • Hospitality4.3
    • Value For Money3.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the prime location of the property, making it convenient for both business and leisure. The staff members are often noted for their politeness and helpfulness. However, several reviews highlight concerns about cleanliness and maintenance, including issues with old fittings and malfunctioning amenities. Some guests found the rooms cramped and were disappointed by the food variety and quality.

    Sort by:

    Positive first
    2.0

    Poor Stay

    chenthamarakshan p.business

    No space for two accommodation and No Chair and Tables,Fixing and Very old model TV , Room Telephone is not working ,very conjunction space

    Travel Month: Jul 2025

    Room: Economy Room Non AC

    4.0

    Palghat stay

    rajan l.solo

    Location good, not utilised food, amenities & services. Some smell in the room otherwise Rest all ok.

    Travel Month: May 2025

    Room: Economy Ac

    5.0

    Good

    business

    Budget stay, decent amenities. No issues faced. This Reception is at first floor, front end of building is closed. I got confused. Checked with security

    Travel Month: Apr 2025

    Room: Economy Ac

    2.0

    Poor Stay

    pj f.family

    Vey bad house keeping. Ac was out of functioning throughout the night. Room was not ready on our arrival by 230 pm shifted from one room to another. Very poor

    Travel Month: Feb 2025

    Room: Economy Ac

    Hotel Gazala has replied on Thu Feb 20 11:56:19 IST 2025

    Dear sir thank you for your valuable feedback. Valuable comments,

    2.0

    Untidy place.

    p t.family

    The place was untidy and with broken bathroom fittings.

    Travel Month: Jul 2024

    Room: Economy Ac

    Hotel Gazala has replied on Tue Oct 22 16:00:39 IST 2024

    Dear sir thank you for your valuable feedback. Valuable comments,

    2.0

    Disappointed stay

    paval k.loyalty-iconfamily

    No hot water. Despite of complaint not repaired. Though termed as 3star, no basic amenities like tea bags, coffee, kettle. Average experience.

    Travel Month: Dec 2023

    Room: Economy Room Non AC

    Hotel Gazala has replied on Tue Jan 23 10:18:54 IST 2024

    Dear sir thank you for your valuable feedback. Valuable comments,

    2.0

    Poor Stay

    krishna p.family

    Hygiene is very poor. Average food. Bad surroundings. Bathrooms with old fittings, not clean. No parking near hotel.

    Travel Month: Dec 2023

    Room: Economy Room Non AC

    • user photos
    • user photos

    Hotel Gazala has replied on Tue Jan 23 10:20:08 IST 2024

    Dear sir thank you for your valuable feedback. Valuable comments,

    5.0

    Excellent service and stay

    gowri p.loyalty-iconbusiness

    Excellent service, excellent stay, good food and very good hospitality, clean and tidy rooms, safe and secured stay.

    Travel Month: Oct 2023

    Room: Deluxe Room AC

    Hotel Gazala has replied on Tue Jan 23 10:21:13 IST 2024

    Dear sir thank you for your valuable feedback. Valuable comments,

    3.0

    Our stay at hotel gazla

    lsk k.couple

    We checked in to the hotel without much hazle. The room was little cramped with big almirah and an old tv which was occupied much of table space. There wasn't any centre table to keep breakfast or lunch plates. Breakfast was not given to us though walkin booking people were getting breakfast coupons. I stayed for five nights. One. Good. Thimg in the hotel is the linems were fresh and clean.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room AC

    Hotel Gazala has replied on Thu Apr 04 14:36:37 IST 2024

    Dear Sir, We apologize for the inconvenience caused and assure you that you would be taken well care of the next time you visit us.

    4.0

    Good service for everyone

    akshay.couple

    It's a perfect hotel located at centre of the palakkad town, rooms, reception, restaurant everything is fine here but only drawback is you have to pay extra for early check-in.

    Travel Month: Jun 2023

    Room: Deluxe Room AC

    • user photos
    • user photos
    • user photos

    Hotel Gazala has replied on Wed Jun 21 10:52:26 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    4.0

    My stay at hotel gazala

    lsk k.family

    Neat and clean hotel. Cooperative staff. Bed linen and bathroom were clean. Nice location. Restaurant below is good. Room service is prompt.

    Travel Month: Jun 2023

    Room: Deluxe Room AC

    Hotel Gazala has replied on Wed Jun 21 10:53:40 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    5.0

    Stay was good

    silvister s.business

    Location is perfect. Staffs we’re really helpful. Stay was good. Food was good. City centre. ,

    Travel Month: May 2023

    Room: Premium AC

    • user photos
    • user photos

    Hotel Gazala has replied on Wed Jun 21 10:54:39 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    5.0

    Prime location and good hospitality

    karthik t.loyalty-iconfamily

    Affordable stay at prime location. Rooms maintained well, good room services. Restaurant was good, with variety of items and tastes like home made.

    Travel Month: May 2023

    Room: Deluxe Room AC

    • user photos
    • user photos
    • user photos

    Hotel Gazala has replied on Wed Jun 21 10:55:45 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    1.0

    Ugly room, and very poor service

    mohanan c.family

    Since booking was done we have to compromise on many privileges. If it is booking done over counter by paying 100rs. Extra, we will get 24 hrs check out, complimentary breakfast, neat & bigger room. It's very bad.

    Travel Month: May 2023

    Room: Economy Ac

    Hotel Gazala has replied on Wed Jun 21 10:57:23 IST 2023

    Dear sir thank you for your valuable feedback.

    4.0

    Good stay

    dinesh r.loyalty-iconsolo

    Good rooms and service. But not received a gst bill from reception as confirmed by mmt. Feel a little uncomfortable from response from reception.

    Travel Month: May 2023

    Room: Economy Ac

    Hotel Gazala has replied on Wed Jun 21 10:58:51 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    5.0

    Wow

    achyuth.couple

    It was superb. Nice and clean room. Tv and the service was awesome, we n joyed a lot and the food was on time

    Travel Month: May 2023

    Room: Deluxe Room AC

    Hotel Gazala has replied on Wed May 17 11:00:50 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    2.0

    Bad hygiene of the hotel

    sunil m.family

    This has been a bad experience, hygine is very bad don’t go by the photos given, it is really dirty and smelly rooms, smokes from the restaurant fills the room

    Travel Month: May 2023

    Room: Economy Ac

    Hotel Gazala has replied on Wed May 17 11:05:05 IST 2023

    Dear sir thank you for your valuable feedback.

    5.0

    Excellent Stay

    mathew.loyalty-iconbusiness

    The maintenance is poor from airconditioner the water is leaking the front dest is not pleasant the attitude towards guest is not pleasant

    Travel Month: May 2023

    Room: Deluxe Room AC

    Hotel Gazala has replied on Wed May 17 11:07:04 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    5.0

    Excellent Stay

    agk n.group

    On all counts, our stay was enjoyable. Wr recommend gazala for an enjoyable stay.

    Travel Month: Nov 2022

    Room: Economy Room Non AC

    Hotel Gazala has replied on Thu May 11 17:33:33 IST 2023

    Dear sir thank you for your valuable feedback. Valuable comments, we sincerely thank for your comments

    2.0

    Poor Stay

    ravindran v.

    My experience by booking through make my trip was bad. You collected rs. 1945/ per room, for 2 rooms for 4 days and surprised there was no bf included in that for 4 persons. The hotel said if booked through them it would have cost rs. 2000/ room with bf. The rooms were not exactly a double room, but a single room with a double cot. 1towel, no toilet items, 1 bottle of water etc only provided. It is working as a lodge for long staying office people. Bathroom was slippery. My experience with mmt and hotel were bad in taste. I need compensation for not providing me bf by mmt.

    Travel Month: Oct 2022 (4-Night Stay)

    Room: Deluxe Room AC

    Hotel Gazala has replied on Tue Oct 22 16:01:57 IST 2024

    Dear sir thank you for your valuable feedback. Valuable comments,

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