The property offers a budget-friendly stay with a prime location in Palakkad, close to business areas and transport. Guests have noted decent service and good food, particularly praising the variety in the restaurant. However, common complaints include poor housekeeping, issues with air conditioning, and untidy bathrooms. Some guests had difficulty with early check-in and parking during events. Overall, the property has potential for a comfortable stay but needs improvements in cleanliness and maintenance.