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Review Of Hotel Edassery Mansion , Ernakulam0123401234

Thammanam, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    60 Ratings, 13 Reviews

    excellent
    18%
    very good
    28%
    average
    28%
    poor
    10%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 2
    • 3
    • 4
    • 1
    • 3
    • 5
    • 3

    Rating Categories

    • Location2.7
    • Cleanliness2.8
    • Room2.3
    • Value For Money3.3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has mixed reviews with guests noting both good and bad experiences. While some appreciated the great location, spacious and clean rooms, and friendly staff, others highlighted major issues like unhelpful reception, unpleasant odors, and noisy surroundings due to drunken crowds. Maintenance concerns were raised, with comments on cracked toilet seats and dirty washrooms. Families were advised to reconsider due to safety and comfort issues. The overall service received a lukewarm response.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    very bad experience. not clean no hot water full cocroches

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Okay experience

    esha k.couple

    The room had an odd smell which was unsettling. The size of the bed was fine but the pillows were not comfortable at all. overall okay experience.

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    horrible experience

    preetha s.loyalty-iconfamily

    Terribly bad!! Not for family stay!! Wanted to checkout but since there was no refund forced to stay!! Full of drunken men and other things!! Families please don’t go!

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    anand g.loyalty-icon

    I had a very bad experience right from checking in. Reception staffs are not at all welcoming or helpful. Inf-act they were rude towards me and my friend.

    Travel Month: Nov 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    indian p.

    excellent

    Travel Month: Jul 2024

    Room: Deluxe Room

    4.0

    Spacious and clean, but the building had a lea

    vineet r.group

    Really nice stay. Rooms were spacious and neat. But overall the building had a lean. The management should look into this immediately for safety reasons.

    Travel Month: Jul 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Drunken peoples are roaming around in the reception not advisable to stayi

    vishnu g.couple

    Bar working in the same block and during late night drunken peoples are roaming around and reception staffs are also support-inf them. No proper checkin process and please don't stay with family

    Travel Month: Jun 2024

    Room: Deluxe Room

    4.0

    Good Stay

    maneesh p.

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

    Travel Month: Jun 2024

    Room: Deluxe Room

    5.0

    Very good hotel

    anantha s.business

    Friendly staff good and staff hotel in neet and clean it's great and very good experience in this hotel i am regularly choosing this hotel when i am reach cochin and ref-fer to my friends to visit this hotel when they are visiting the city

    Travel Month: May 2023

    Room: Deluxe Room

    3.0

    Few hours stay at Edassery Mansion

    rajagopal s.couple

    The receptionist was fast asleep when we reached at 03:30 hour. He got up and did his job of booking us in. No bellboy. Room was fairly ok. The toilet seat cover was cracked. No tissue rolls. No water. No tea or sugar sachets. When asked it was not available. Totally unprofessional.

    Travel Month: Dec 2019

    Room: Twin Room

    Hotel Edassery Mansion , Ernakulam has replied on Fri Jan 17 13:54:07 IST 2020

    Sorry for the happening here in our Hotel premises works going on.

    1.0

    Terrible Stay

    anwar h.business

    Dirty rooms and washroom. Many of the small cockroaches are there. Very noisy, because of there is progressing their hotel renovation.

    Travel Month: Aug 2019

    Room: Family Room

    4.0

    Value for money

    prabir k.family

    Rooms are good and spacious but not very well maintained. Mostly managed by women, the staff members are very cooperative and helpful but not well aware of the services and places of tourist attraction. Food is good, not very palatable.

    Travel Month: Oct 2018

    Room: Deluxe Room

    1.0

    Terrible Stay

    sobhan r.

    Very poor service. Not at all preferred for MakeMyTrip.

    Travel Month: Aug 2018

    Room: Deluxe Room

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