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Review Of Hotel Devi Grand, Katra0123401234

Asia Chowk, Katra | 1.1 km drive to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    30 Ratings, 9 Reviews

    excellent
    27%
    very good
    37%
    average
    13%
    poor
    13%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 4
    • 2
    • 3
    • 5
    • 1
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness3.7
    • Value For Money3.4
    • Child Friendliness3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guest reviews highlight the property's good staff behavior, beautiful valley views, and peaceful location. Guests appreciated the friendly and supportive staff, spacious rooms, and delicious food. However, some guests mentioned issues with cleanliness, maintenance, and amenities like the swimming pool. Overall, the property seems to offer a mixed experience with room for improvement in certain areas.

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    Positive first
    2.0

    Poor Stay

    pawan a.family

    Bathroom is not Cover fm Outside With Curtain All isVisible fm Outside.property Look Into The Matte Bathroom is not Cover fm Outside With Curtain All isVisible fm Outside.property Look Into The Matter

    Travel Month: Jul 2025

    Room: Hibis Executive Room

    3.0

    not good

    pooja s.couple

    notgood not bad hotel things write on booking time not given proper6 breakfast also not good so no dryer 1 day no ac room

    Travel Month: Jul 2025

    Room: Hibis Executive Room

    1.0

    Very bad experience

    family with 1 kid

    Very terrible smell all around the hotel. Wifi connection was poor Swimming pool was dirty Attended are cheating if you take tour from them to Kashmir. Food was pathetic. Chairs in the lawn not comfortable

    Travel Month: Jul 2025

    Room: Hibis Executive Room

    4.0

    Overall great except one thing

    hardeep s.solo

    So stayed here for 2 nights Location - best amazing view from window will attach some photos of view also. Amenities - Everything was good just television had very few channels unlocked and it was not smart tv so didn't have a choice. Booked this hotel specially for the Swimming pool but my bad luck on both my days the swimming pool was under maintenance and cleaning. Services - Services were great, greetings and behaviour was good. Food - Everything else was great but food quality needs an upgrade rest assured everything was great, just needs an upgrade for food quality specially chinese section. Overall it was a great experience. I will rate it 4/5 stars.

    Travel Month: Jul 2025

    Room: Hibis Executive Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    priyanshu t.

    Excellent experience I have whatever hotels i have booked great service

    Travel Month: Jun 2025

    Room: Hibis Executive Room

    Hotel Devi Grand, Katra has replied on Mon Jun 23 03:43:40 IST 2025

    Dear Priyanshu, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed your stay and received excellent service. We look forward to welcoming you back in the future! Warm Regards, Hotel Devi Grand, Katra

    4.0

    Comfortable stay

    family with 3 kids

    The hotel is at a very good location . Rooms are comfortable with clean washrooms. Food was average.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Hibis Executive Room

    • user photos
    • user photos

    Hotel Devi Grand, Katra has replied on Tue Jun 24 18:37:16 IST 2025

    Dear Guest, Thank you for sharing your experience! We're glad to hear you enjoyed the comfortable stay and appreciated the location. Your feedback about the food is valuable, and we'll take it into consideration for future improvements. We hope to welcome you back soon! Warm Regards, Hotel Devi Grand, Katra

    5.0

    Excellent Stay

    family

    location is too good, Food is very good, Amenties and service is excellent. Support Staff are very nice, polite.

    Travel Month: Jun 2025

    Room: Hibis Executive Room

    • user photos
    • user photos
    • user photos

    Hotel Devi Grand, Katra has replied on Sun Jun 08 20:23:02 IST 2025

    Dear Guest, Thank you for your wonderful feedback! It's fantastic to hear that you enjoyed your stay and found the location, food, amenities, and service to be excellent. We take pride in our support staff, and it’s great to know they made a positive impact during your visit. We look forward to welcoming you back in the future! Warm Regards, Hotel Devi Grand, Katra

    4.0

    Good Stay

    himanshu s.family with 2 kids

    good neat clean. hotel has to work more on room services like slipper provide food and breakfast items and taste . swimming pool needs to be well maintained for both bigger ones and no water in kids pool . but overall all things good as per price .

    Travel Month: May 2025

    Room: Hibis Executive Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    arun c.family with 2 kids

    Property is conveniently located, hardly 1 km from the Ticket / pass counter. The food was freshy prepared and taste was fine. However, the room conditions was not good. The rooms were smelly. The curtains were visibly dirty. The hotel had adequate parking space.

    Travel Month: Apr 2025

    Room: Hibis Executive Room

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