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Review Of Hotel Crystal Park

Anna Salai, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    598 Ratings, 264 Reviews

    excellent
    32%
    very good
    34%
    average
    20%
    poor
    8%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 3
    • 5
    • 2
    • 3
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room3.9
    • Value For Money3.5
    • Food3.3
    • Security3.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is appreciated for its super convenient location just across the US Consulate, making it ideal for visa appointments. Guests highlight the friendly staff and decent cleanliness, with basic amenities available. However, the breakfast options receive mixed reviews, with many noting it lacks variety and quality. Some users mention issues with room hygiene and outdated furnishings.

    Sort by:

    Positive first
    4.0

    Good Stay

    ajay c.solo

    it was neat and tidy, had a good experience. complimentary breakfast is also provided.

    Travel Month: Nov 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Tue Nov 11 12:26:18 IST 2025

    DEAR Mr. AJAY CS, GREETINGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATING. WE ASSURE OUR SERVICE ALWAYS - THANKS SYED HOTEL CRYSTAL PARK

    3.0

    embassy visit stay at hotel

    somali j.family with 1 kid

    The room has dampening smell the sheets also not look fresh. The service was good. Reception person very friendly

    Travel Month: Nov 2025

    Room: Park Suite Premium Ac

    Hotel Crystal Park

    DEAR Mr. MINESH PATEL, GREETINGS FROM HOTEL CRYSTAL PARK. WE PROVIDE DAILY HOUSE KEEPING SERVICE. AND PERFECT CLEANING IN ALL ROOM EVERY DAY . EVERYDAY NEW LINEN AND TOWEL , PILLOW COVER NEWLY WASHED AND CHANGED. THANKS . WE ASSURE OUR BEST SERVEICE ALWAYS . THANKS - HOTEL CRYSTAL PARK

    2.0

    poor expiriance

    minesh p.family

    Breakfast I don’t like and also liquor was not allowed in hotel. Also hot water was not coming from shower

    Travel Month: Nov 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park

    DEAR Mr. MINESH PATEL, GREETINGS FROM HOTEL CRYSTAL PARK. WE PROVIDE BREAK FAST IDLY , POORI, DOSA, BREAD , JAM, BREAD OMLETTE, BUTTER, TEA, COFFEE, MILK, JUICE. EVERY THREE DAYS MENU CHANGED. HERE NON ALCOHOLIC HOTEL. 24 HOURS SOLAR SYSTEM HOT WATER SERVCE.THANKS . WE ASSURE OUR BEST SERVEICE ALWAYS . THANKS - HOTEL CRYSTAL PARK

    5.0

    good

    jaykishan p.business

    Good service. Good food. Good location. Good staff. Good rates. I will return.

    Travel Month: Oct 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Sun Nov 02 08:58:30 IST 2025

    DEAR Mr. JAYKISHAN PANDYA, GREETINGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR COMMENTS AND RATING. WE ASSURE OUR BEST SERVEICE ALWAYS . THANKS SYED - HOTEL CRYSTAL PARK

    4.0

    Good Stay

    sudhanshu d.solo

    Practical option, no-frills stay for US Visa appointments. Location: Super convenient, right across the street from the US Consulate. Subway crossing gets you right to where the queue begins. About a 20 minute walk from the Thousand Lights metro station (blue line), which you can use to get to/from the airport. I couldn't find a decent convenience/ general store within walking distance, but there are a few good restaurants within a 10 minute walk, such as Sangeetha on Greams Rd. Uber/Olas are easily available. Rooms: A little outdated versus what the pictures on Google indicate, but very clean and convenient. They provide 2 bottles of water complimentary. Breakfast: Basic options of idlis and poori-kurma served at 8am. No complaints, decent food. Staff: Prompt and very supportive. Azhar & the people at the front desk actually care about making your stay convenient. Overall, an excellent practical choice for a quick overnight stay. Good value for the money you pay in the area.

    Travel Month: Oct 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Mon Oct 20 10:39:58 IST 2025

    DEAR Mr. SUDHANSHU DESHPANDE , GREETINGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR COMMENTS AND RATING. WE ASSURE OUR BEST SERVEICE ALWAYS . THANKS - HOTEL CRYSTAL PARK

    2.0

    Poor Stay

    harsh d.business

    Everything is very good, but the breakfast is soo . They are not preparing breakfast by themselves, its like they are buying from outside that too very bad.

    Travel Month: Oct 2025 (12-Night Stay)

    Room: Park Suite Premium Ac

    4.0

    Good hospitality and worth the price

    avinish v.couple

    Well maintained property with absolute focus on hospitality, cleanliness and friendly environment. The stay is worth the price based on location and requirement. Would definitely recommend.

    Travel Month: Oct 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Sat Oct 18 09:20:05 IST 2025

    DEAR Mr. AVINESH VERMA, GREETINGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR COMMENTS AND RATING. WE ASSURE OUR BEST SERVEICE ALWAYS . THANKS - SYED - HOTEL CRYSTAL PARK

    4.0

    Friendly staff, rooms are okayish maintained

    yash p.solo

    Quick checkin process. Decent breakfast. Rooms were okay with some non maintained areas and a few insects. Friendly staff

    Travel Month: Oct 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Wed Oct 15 20:55:25 IST 2025

    DEAR Mr. YASH PUNGALIYA , GREETIGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATING. WE ASSURE OUR BEST SERVICE ALWAYS. THANKS - TEAM - HOTEL CRYSTAL PARK

    5.0

    good place to stay with family

    ajay s.family with 2 kids

    it's a good place to stay with family, Stops are very supportive and caring for you if there is any demand .

    Travel Month: Sep 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Tue Sep 30 15:43:57 IST 2025

    DEAR Mr. AJAY SINGH, GREETINGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR COMMENTS AND RATING. WE ASSURE OUR BEST SERVEICE ALWAYS . THANKS - SYED - HOTEL CRYSTAL PARK

    4.0

    Good Stay

    ravindranath t.solo

    Hotel stay was good. Room was decent enough. Food was not that good. They were getting it from outside and serving. Otherwise Hotel is good.

    Travel Month: Sep 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Sat Sep 20 11:51:32 IST 2025

    DEAR Mr. RAVINDRANATH T , GREETIGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATING. WE ASSURE OUR BEST SERVICE ALWAYS. THANKS - TEAM - HOTEL CRYSTAL PARK

    1.0

    dirty linen

    jacob m.family

    room was neat at all. linens not changed.. service for money spent not received

    Travel Month: Sep 2025

    Room: Park Suite Premium Ac

    Hotel Crystal Park has replied on Mon Sep 22 07:08:53 IST 2025

    SORRY SIR FOR INCONVENIENCE.ACTUALLY WE ARE BEDMAKED CLEANED LINEN, EVERYDAY LAUNDRY COMING ,WE ARE USING CLEANED LINENS ONLY AND CHANGING EVERYDAY. YOU NOT COMPALINT OR INFORMED THE RESEPTION YOUR STAYTIME. ONCE AGAIN WE ARE SORRY ,WE EXPECT YOUR SUPPORT FURTHER. BY TEAME CRYSTAL PARK

    1.0

    Terrible experience and unhygienic

    ashok r.solo

    There was a scorpion in one room and overall the hygiene is terrible and there are bed bugs and couldn’t sleep at all. The width of the bed is so small, I can’t even adjust my body freely. Suggest strongly against staying in this hotel.

    Travel Month: Sep 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Mon Sep 22 07:27:42 IST 2025

    SORRY SIR IT'S HAPPENED .SCORPION COMING FROME OUTSIDE OTHER GUST THINGS. WE ASSURANCE NO BED BUGS. THIS HOTEL WORKED PAST TWENTY TWO YEARS. SORRY SIR YOUR DISCOMFORT. BY TEAM CRYSTAL PARK.

    5.0

    Excellent Stay

    ramesh v.solo

    Overall very good stay , near by restaurants are good, hospitality is very good, very good in giving guidance about the city

    Travel Month: Aug 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Wed Aug 27 15:27:45 IST 2025

    DEAR Mr. RAMESH VB , GREETIGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATING. WE ASSURE OUR BEST SERVICE ALWAYS. THANKS - TEAM - HOTEL CRYSTAL PARK

    5.0

    Convenient Stay Near US Consulate

    mehvish h.solo

    The hotel is very conveniently located near the US Consulate, with a subway nearby to cross the road. The staff were helpful, and all the in-room facilities worked as expected. Breakfast was good, with options like idli, poori, and coffee. Overall, I had a comfortable stay and would definitely recommend this place to anyone visiting this part of Chennai.

    Travel Month: Aug 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Tue Aug 19 14:28:37 IST 2025

    DEAR Miss. MEHVISH HAFIZ , GREETIGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATING. WE ASSURE OUR BEST SERVICE ALWAYS. THANKS - SYED- HOTEL CRYSTAL PARK

    5.0

    Excellent Stay

    anuj b.family

    rooms are good, they have all basic necessities, the staff was friendly. location is convenient, overall wonderful experience

    Travel Month: Aug 2025

    Room: Park Executive (Premium, A/c)|Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Sat Aug 16 20:28:23 IST 2025

    DEAR Mr. ANUJ BEN ROY, GREETIGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATING. WE ASSURE OUR BEST SERVICE ALWAYS. THANKS - TEAM - HOTEL CRYSTAL PARK

    3.0

    Average Stay

    debabrata d.

    The location of this hotel is very good. It is very near to Thousand Lights metro station. Apollo Main Hospital is just a 5-minute drive - 1.5 km. This hotel doesn't have restaurant facilities. In fact, this hotel has no other facilities except lodging. For food, either you can order on Swiggy or you can order their service boy to bring it from a nearby restaurant. Room service was poor. The room was clean, but the bed cover, pillow covers, towels had issues with cleanliness and quality. This is the quality of the suite room. Complementary 500x2 ml water bottles were provided, but no complementary tea bags and coffee were provided with the room. I checked in the hotel at 10:00 pm. I requested them for late checkout (3:00 pm instead of their standard checkout 11:00 am). They charged me 1000/- extra for this late checkout. Overall, it was an average stay.

    Travel Month: Aug 2025

    Room: Park Suite Premium Ac

    Hotel Crystal Park

    DEAR Mr. DEBABATA DAS , GREETIGS FROM HOTEL CRYSTAL PARK. WE HAVE CLOUD KITCHEN. SO BREAKFAST ONLY COMPLEMENTARY. COMPLEMENTARY EVERYDAY 2 BOTTILE WE GIVE EACH ROOM. AND AS PER BOOKING CHICK IN TIME 12PM AFTERNOON ONWARDS ANY TIME. C.OUT TIME NEXT DAY MORNING 11AM. DEPENDIN ON AVAILABLITY WE GIVE EARLY C.IN AND LATE C.OUT ( IF POSSIBLE) WE GIVE. WE ASSURE OUR BEST SERVICE ALWAYS. THANKS - TEAM - HOTEL CRYSTAL PARK

    3.0

    Average Stay

    chandra m.couple

    Location was good. Only local channels were there on tv. Ac was not working properly Location was good. Only local channels were there on tv. Ac was not working properly.

    Travel Month: Aug 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Fri Aug 08 20:59:18 IST 2025

    Dear Chandra Mayya Greetings from Hotel Crystal Park .Thank you for taking the time to share your feedback! We are delighted to hear that you had a good hospitality at Hotel Crystal Park . Our team strives to provide exceptional service and your grievances noted . we assure you best service and We hope to welcome you back soon for another memorable stay experience at Hotel Crystal Park

    3.0

    Average Stay

    jithin p.family with 1 kid

    Food choice was very less. Properties are very old. Need to change. Pillow. Bed sheets., towels, and blankets. Room service was good

    Travel Month: Jul 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Mon Aug 04 00:25:35 IST 2025

    Dear Jithin Philip John Greetings From CRYSTAL PARK HOTEL and we thank you for taking the time to share your feedback. We are Sorry that your experience did not match with your expectations, we have made note of your feedback and assure you that we will strive harder to make your next stay better

    3.0

    Average Stay

    atul v.

    Hotel Crystal Park is a decent budget option conveniently located near the U.S. Consulate in Chennai, making it practical for visa applicants and business travelers. The hotel’s central location is a definite advantage with easy access to key areas. Rooms are reasonably spacious and offer basic amenities like air conditioning and Wi-Fi. However, cleanliness could be improved—some guests have mentioned outdated furnishings and linens. The complimentary breakfast is a nice perk, though it lacks variety and consistent quality. While senior staff tend to be courteous and helpful, the behavior of some younger staff members can come across as indifferent or even rude, which takes away from the overall experience. Service responsiveness also fluctuates during busy periods. All in all, Hotel Crystal Park delivers acceptable value for short stays near the consulate, but don’t expect a polished or consistently professional experience.

    Travel Month: Jun 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Sun Jul 13 09:33:37 IST 2025

    Dear Mr. ATUL V PATIL, Greetings From CRYSTAL PARK HOTEL and we thank you for taking the time to share your feedback. We are Sorry that your experience did not match with your expectations, we have made note of your feedback and assure you that we will strive harder to make your next stay better.

    5.0

    Excellent Stay

    sajith v.

    👍🏼

    Travel Month: Jun 2025

    Room: Park Deluxe (Premium, A/c)

    Hotel Crystal Park has replied on Sun Jun 22 09:20:18 IST 2025

    DEAR SUAJITH V, GREETINGS FROM HOTEL CRYSTAL PARK. THANKS FOR YOUR REVIEW AND RATEING WE ASSURE OUR BEST SERVICE ALWAYS - THANKS HOTEL CRYSTAL PARK

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