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Edapalaiyam, Chennai | 8 minutes walk to Chennai Central Railway Station
335 Ratings, 174 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property is conveniently located just a short walk from Chennai Central Railway Station, making it ideal for those on a quick trip. Guests appreciate the friendly and cooperative staff and decent cleanliness in rooms. However, recurring issues include small room sizes and inconsistent maintenance, like malfunctioning TVs and bathrooms needing attention. The breakfast offerings also leave room for improvement.
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Average Stay
Average lodge. Costly for the room size, amenities provided. not suitable for family Average lodge. Costly for the room size, amenities provided. not suitable for family.
Room: Premium AC Room
Terrible Stay
Behavior is so bad. Flash spray not working, the they’re not resolving it. Tv is also not working. Totally waste of money
Room: Deluxe A/c Room
Santhi Bhavan Central has replied on Sat Feb 22 17:50:29 IST 2025
Thanks for your rating and review. We deeply regret for the inconvenience you have faced during your stay with us. We shall look into the matter seriously. We enquired and found that there was a cable problem, hence the tv was not working for sometime and it got rectified too. Since you were given the room in the 3rd floor, the pressure of the water is less, hence you faced the health faucet not working. We look forward towards your next visit in the near future and we ensure of our best services.
Excellent Stay
Good staff and good taking and near by waking location a nearby railway station. Comfortable stay and good service
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Sat Feb 22 17:51:52 IST 2025
Thanks for your rating and review. We look forward towards your next visit in the near future
Amenities and services
Pathetic rooms and services. Water seepage on walls, no ventilation and smelly washroom. Value for money is nil. Not recommended to visit
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Sat Feb 22 17:55:42 IST 2025
Thanks for your rating and review. All rooms are air conditioned, so we do not have ventilation in the rooms. Since during rainy days, the walls in the rooms happen to be like seepage, but its not actually seepage, but due to the climate.
Excellent Stay
5. 5
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Mon Oct 14 11:09:55 IST 2024
Thanks for your rating and review Mr. Mihir Joshi. We look forward towards your next visit in the near future.
Memorable stay
businessProperty walking distance from the railway station. Rooms are neat and clean. Staff are very co operative plus food served was good.
Room: Premium AC Room
Santhi Bhavan Central has replied on Mon Oct 14 11:08:44 IST 2024
Thanks for your rating and review Mr. Sanjay Kaul. We look fowrad towards your next visit in the near future.
Terrible Stay
Very bad experience, there's no internet in their wifi, room cleaning is not proper, complimentary water is only half litre
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Mon Oct 14 11:07:34 IST 2024
Dear Arun Jose, Thanks for your rating and review. 1. The internet connect was not available during your stay as the internet line was disconnected by the Airtel. Hence the wifi was not working. Its working fine now. 2. With regard to room cleaning, if you request or provide the room key at the reception, we will do the service. 3. We provide only 500 ml of mineral water as complimentary per person per day (24 hrs. We shall necessary steps to keep you satisfied during your next visit in the near future. Thanks & Regards,
Terrible Stay
businessHotel staff was not friendly. Intercom was not working and didn't repair even after informing them. Tv was not working and got fixed after informing. The tv remotes were in pathetic condition. They said hot water will be available after 7am but there was no hot water, had to manage bath with cold water. This hotel is utter waste for the price they are charging.
Room: Deluxe A/c Room
Santhi Bhavan Central has replied on Mon Oct 14 11:01:26 IST 2024
Thanks for your rating and review. We have taken your review seriously and we deeply regret for the inconvenience you have faced during your stay with us. We assure you of our best services during you next visit in the near future.
Average Stay
Not expectations as per cost, cost is high, not well cleaned. Not providing water, towels sopes and hot water
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Mon Oct 14 10:59:05 IST 2024
Thanks for your rating and review. Soaps, water and towels are already placed in the rooms at the time of arrival. You booking was a non ac room that's why ac room was not provided which was the difference of opinion at the time of check in at the front desk. Anyhow, we will take care of the same. We look forward towards your next visit in the near future.
Poor Stay
The hotel room was unclean, there was a stench in the room and no exhaust in the bathroom. Moreover, no water was given in the room to drink. The next morning, in the name of complimentary breakfast, they served roadside food packed in plastic and paper! against all politeness and courtesy, the hotel staff was rude. The moment we checked in, late at night, we were told to vacate the room the next morning at 10 am as if we were not aware of it.
Room: Deluxe A/c Room
Santhi Bhavan Central has replied on Tue Mar 12 19:51:27 IST 2024
Thanks for your rating and review. We deeply regret for the inconveniences. We shall take necessary actions to rectify the same. We assure you of our best services during your next visit in the near future.
Need improvement
Place is for one day only, no proper services, hotel worth was only of 600 rs per room staff was good at reception food was also good only room condition was not as per expectation and also washroom was not much clean
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Tue Feb 27 09:02:57 IST 2024
Thanks for your rating and review. We deeply regret for the inconvenience. We shall look into your review in depth and do the needful. We look forward towards your next visit in the near future and assure you of our best services.
Average Stay
Hotel is very conveniently located very near to chennai central. Best location. Room is ok, furniture looks old. Bathroom hygiene conditions are not satisfactory. A/c was working well but after it was stopped, water leakage started from a/c. Food was ok. Fresh bed sheets was not provided. For one night stay it is ok.
Room: Premium AC Room
Santhi Bhavan Central has replied on Mon Jan 15 14:38:32 IST 2024
Dear Mr. Balasubramanian Venkatadri, Thanks for your rating and review. We are on the process of some room maintenance works. We look forward towards your next visit in the near future and assure you of our best services. With kind regards
Poor Stay
Very slow service especially check in, no water supply for one hour after check in, all services provided are late
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Thu Jan 11 14:45:07 IST 2024
Dear Mr. Md. Ameen, Thanks for your rating and review. We deeply regret for the delayed services which you have brought us to note. We assure you of our best services during your next visit in the near future.
Comfort for purchase area.
Near by central and hot of the down. Comfort to reach par-is and near by places. Room size is very smaller. Thats an issue.
Room: Premium AC Room
Santhi Bhavan Central has replied on Fri Dec 29 11:55:26 IST 2023
Thanks for your rating and review. Premium rooms are small. Please book deluxe room if you require a bigger room. We look forward towards your next visit in the near future.
Wrong plac
Room size is equal to rest room and bath room is toilet size. Most expensive stay for 5. 15 to 7 paid.
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Fri Dec 29 11:42:35 IST 2023
Dear Mr. Sharma, Thanks for your rating and review. The size of the room is already mentioned in the site. If you prefer for a bigger room, please book for a deluxe room next time. Even though you checked in @ 5.15 am, we have blocked the room for you from the previous day 12 noon itself as its a prepaid guaranteed booking. Hope to look forward towards your next visit in the near future.
Santhi bhavan is very bud-gent freindl
familyThe place is very near to central station. The managaer at reception is very pleasant and very cooperative. The sevices at hotel are fine we love to stay. Thank you so much
Room: Premium AC Room
Santhi Bhavan Central has replied on Thu Nov 30 06:05:37 IST 2023
Dear Gosi Nagaraju, Thanks for your rating and review. We look forward towards your next visit in the near future.
Staying
Good and near to station for your staying all most all staffs are good and supportive to the new comers
Room: Premium Non AC ROOM
Santhi Bhavan Central has replied on Mon Nov 27 08:15:39 IST 2023
Dear Krushna Chandra Parida, Thanks for your rating and review. We look forward towards your next visit in the near future.
Terrible Stay
My most terrible experience ever, i travel a lot but this hotel is extremely terrible in terms of infrastructure and staff.
Room: Deluxe A/c Room
Santhi Bhavan Central has replied on Sat Nov 11 14:20:24 IST 2023
Dear Mr. Mridul Jain, Thanks for your rating and get. We deeply regret for the inconvenience you have faced during your stay with us. We shall look in the matter seriously and do the necessary actions to rectify the same. We once again apologize and look forward towards your next visit in the near future.
Terrible Stay
Hotel is very old and not maintained at all. Services are very poor, i requested thrice for door issue however no one responded. Morning breakfast was also average. Hotel is not providing single bottle of drinking water complimentary.
Room: Premium AC Room
Santhi Bhavan Central has replied on Fri Nov 03 12:27:47 IST 2023
Dear Mr. Vishal Barve, Thanks for your rating and review, We deeply regret for the inconvenience you have faced during your stay with us. We have noted and made arrangements to rectify all those issues you have mentioned in your review. We look forward towards your next visit in the near future and assure you of our best services at all times.
Air conditioner
I phone got damaged with water , leakage in Ac ,experience is pathetic
Room: Premium AC Room
Santhi Bhavan Central has replied on Sat Jul 15 08:24:52 IST 2023
Dear Mr. Tarun Goyal, Thanks for your rating and review. We deeply regret for the inconvenience. In order to reduce the temperature of the ac, you have switched off the fan mode in ac which led to ice formation and leakage. ISince you were not aware about the ac, you could have called us to control the same Our front desk is open 24 hrs We have showed you the same when you have informed us at the time of check out. We once again regret for the same and we look forward towards your next visit in the near future.
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