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Review Of Hotel Cliffton Royals

Mall Road, Darjeeling | 700 m drive to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.6
    Very Good

    21 Ratings, 12 Reviews

    excellent
    33%
    very good
    24%
    average
    24%
    poor
    10%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 3
    • 4
    • 3
    • 5
    • 4
    • 5
    • 2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Location is perfect, right opposite Big Bazar.
    • Rooms are spacious, neat, and clean.
    • Staff behavior is polite and helpful.
    • Restaurant service is poor with limited food options and high prices.
    Read more

    Sort by:

    Positive first
    3.0

    Dont select Siffton Royale in Darjee

    shyama p.family with 1 kid

    More or less avarage experience about the hotel no resturant in it this is a negetive side to stay house keeping is not regular i am not satisfied at all

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Superior Queen

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    indranil.loyalty-iconfamily

    The location is in a perfect location. Just opposite big bazar. Room is big and clean. But room service is very poor. Reception people are very unprofessional. Restaurant service is very bad. You won't get food after a limited time. No permanent cook is there.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Superior Queen

    5.0

    Excellent Stay

    pranoy d.family

    The stay was awesome, hotel was very neat and clean, staffs were very much helpful, room was big.

    Travel Month: Nov 2023 (4-Night Stay)

    Room: Executive Room

    Hotel Cliffton Royals has replied on Wed Dec 13 21:44:17 IST 2023

    Dear ,Guest, Your kind words are a testament to the dedication of our team to provide exceptional service and hospitality. We are delighted that you found our hotel to be a visitor's paradise. We are proud of our convenient location. We appreciate your positive feedback about the cleanliness of our rooms and the courteous and helpful service from our entire team. We are committed to providing our guests with a comfortable and welcoming environment, and we are glad to hear that you were impressed with our staff. Regards Hotel Cliffton Royals Darjeeling

    1.0

    Disappointing stay

    sujay r.family

    1. No lift service 2. Excessive costly food they charge 4 dry toast 110 rs 3 they don't have food items that provide lunch at 1. 30 p. M. 4. For towels we have to call 3 times in reception. 5. They provide tea materials after 2 days of stay but not provide a hot water kettle. 6. The service is the worst. 7. They are not cleaning the room daily.

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Superior King

    1.0

    Terrible Stay

    rajiv r.loyalty-icon

    The hotel denied after booking so i was not able to stay at this hotel. Then you all booked me at pineridge. Where the service was pathetic. No room service was provided, no one was bothered to give an extra pillow even after reminding them 4 to 5 times by taking the pain to go to the reception again & again which was about 1 minute walk from my room. Rooms were shabby & toilet was so so. There was no electricity the whole night for which we could not charge our mobile & after repeatedly asking about the power failure in the morning from 7 to 7. 30am without anybody attending to it finally the electricity came automatically.

    Travel Month: Jun 2023

    Room: Superior King

    5.0

    Good staff and amazing stay

    anil b.couple

    The saff were very polite and helpful and the quality of room in this budget was fabulous and the food was also superb

    Travel Month: May 2023

    Room: Superior King

    3.0

    Average Stay

    vikas a.loyalty-icon

    Water supply was not there when it required and also there is no lift to go on third floor

    Travel Month: May 2023

    Room: Superior Queen

    4.0

    Room was excellent

    shailesh s.couple

    Room was very good & small in size, property was newly started. Rooms starts from 3rd floor lift was not installed it was under construction. Nice location opposite u have a mall. Traveler's who prefer to have pure vegetarian restaurant, u have a option of haldirams which was pretty good

    Travel Month: May 2023

    Room: Superior King

    5.0

    Excellent Stay

    portia p.

    The room was very nice, neat and clean. It was enlightened also. We are satisfied. But the problem we faced, as the room given for us was in the 4th floor and there were no lift, it was so painful especially for aged persons. Otherwise it was good in all.

    Travel Month: May 2023

    Room: Superior Queen

    5.0

    Excellent property

    sameek m.loyalty-iconfamily

    Awesome new rooms. 300 mtrs to keventers and mall road. Though being a new property lifts and some other services were not functional. Staff behavior awsome

    Travel Month: Apr 2023

    Room: Superior Non View

    5.0

    New property with awesome rooms

    sameek m.loyalty-iconfamily

    One of the best rooms in darjeeling with very good location with the inox (rink mall) right on the opposite. 5mins from keventers and mall road. All good restaurants within 5mins. Walk. The staff was very well behaved and helpful. Though being new property lift, restaurants and other amenities is still under construction. Also in case of elderly tourists, it may be noted that the hotel starts from 3rd floor and upwards.

    Travel Month: Apr 2023

    Room: Superior Non View

    4.0

    Good Stay

    praveen k.

    4

    Travel Month: Apr 2023

    Room: Superior View

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