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Review Of Hotel Best Inn

New Market Area, Kolkata | 7 minutes walk to US Embassy Kolkata

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.5
    Average

    305 Ratings, 205 Reviews

    excellent
    14%
    very good
    19%
    average
    15%
    poor
    16%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness2.7
    • Room2.6
    • Value For Money2.9
    • Food2.4
    • Security3.7
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    Reviews Summary

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    This property is located on the 3rd floor of an old building without a lift, making it a hassle for those with heavy luggage or mobility issues. Guests have reported poor room conditions, including uncleanliness, moldy walls, and broken amenities like AC and TV. While the staff was noted to be friendly, the general sentiment is one of disappointment, with multiple mentions of watered-down services and breakfast that doesn't meet expectations. Despite its central location, many guests advise against staying here due to the lack of maintenance and hygiene.

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