I am writing to express my extreme dissatisfaction with my recent stay at your hotel in Pune. The conditions were unacceptable, with uncleaned beds, rooms, toilets, washrooms, and tables. I also noticed fungal growth on the walls. Throughout the night, I was bitten by mosquitoes and bed bugs, and the room felt suffocating. Additionally, the air conditioning was not working, and there was no Bisleri or filtered water available for drinking. The overall lack of cleanliness and basic amenities made my stay very uncomfortable.