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Near Ujjain Train Station, Ujjain | 1.3 km drive to Mahakaleshwar Jyotirlinga
284 Ratings, 197 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a convenient location near the railway station and Mahakaleshwar temple, which guests appreciate. Many have found the staff to be friendly and helpful. However, it falls short in cleanliness and room maintenance, with numerous complaints about small, dirty rooms and unkempt bathrooms. Amenities like Wi-Fi and on-site dining reveal inconsistency, often leading to disappointment.
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Terrible Stay
Third class hotel atlast
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Mon Sep 01 11:34:45 IST 2025
We regret that your experience at Hotel Atlas Palace did not meet expectations. Your feedback is valuable, and we will work on improving our services. We hope to welcome you again for a much-improved stay. Hotel Atlas Palace, Near Ujjain Railway Station. Warm regards, Management Team.
nice experience with family staying
one day staying at hotel is too good, staffs are very friendly n warm co operative. easily located kind taking caring staff
Room: Standard
Hotel Atlas Palace
Hi YogeshWe're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay Thankyou
Small rooms
Rooms were small, hi-tel premise not properly cleaned. Kitchen was dirty. Staff not professional. Extra mattress was very hard. They charged 400 inr extra for changing room.
Room: Standard
Hotel Atlas Palace has replied on Fri Jul 04 12:54:07 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. We're sorry to hear that the room size, cleanliness of the premises and kitchen, staff behavior, and the condition of the extra mattress did not meet your expectations. Additionally, we regret any misunderstanding or discomfort caused regarding the room change and related charges. Your feedback has been shared with the concerned departments, and we are taking immediate steps to improve our service standards and guest experience. Thank you for bringing these issues to our attention. We truly value your input and hope you will consider visiting us again, allowing us the opportunity to serve you better. Warm regards, Hotel Atlas Palace Kommal J. Shivhare Management Team
Terrible Stay
familyProperty not recommended for family. Very unhygienic conditions of washroom Rooms maintainace is required and also the Amenities mentioned is not fulfilled. outside noise will come to rooms as it's on road.
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Fri Jul 04 12:55:16 IST 2025
Dear Guest, We’re truly sorry to hear that your stay did not meet your expectations. We sincerely apologize for the unhygienic condition of the washroom, maintenance issues, unfulfilled amenities, and noise disturbances due to the roadside location. This is not the experience we strive to offer, and we take your feedback seriously. Our team has been informed, and necessary improvements are being initiated to ensure a more comfortable and family-friendly environment. Thank you for bringing these matters to our attention. We hope you will give us another chance in the future to serve you with a better experience. Warm regards, Hotel Atlas Palace Kommal J. Shivhare Management Team
Not recommended.
I don’t know where to start from. The services were pathetic. Lift was not working properly. We had to call every then and now for AC, TV, Water supply and even lights. The rooms are way too small. The staff was not professional. The price of room was not justifying the services. nothing was complimentary. Not even water. No washroom kits were there. Even for cleaning we had to tell them, they didn’t do it on their own. Overall, their quality has degraded with time. Not recommended.
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 16:30:30 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
Terrible Stay
Property is very old and we booked good room but when time of checking theg offer us dirty and very small room jn which you even can't stand. We booked with breakfast but we didn't have as kitchen also found dirt and have insect on bed. Please don't book this hotel. I stayed with wife and 2 kids.
Room: Standard
Hotel Atlas Palace has replied on Fri Jul 04 12:58:16 IST 2025
Dear Guest, We are truly sorry to hear about your unpleasant experience during your stay with your family. Please accept our sincere apologies for the condition of the room, cleanliness issues, and the disappointment regarding the breakfast and kitchen hygiene. This is not the standard we aim to deliver, and we deeply regret that you felt let down, especially while traveling with your wife and children. We take your feedback very seriously and have already informed the concerned teams to investigate the matter and take immediate corrective action. We understand your frustration and truly appreciate you bringing this to our attention. We hope you might consider giving us another opportunity in the future to provide you with a far better and more comfortable experience. Warm regards, Hotel Atlas Palace Kommal J. Shivhare Management Team
Terrible Stay
Hotel service very bad online show other hotel but after booking and payment room provide very small and dirty make my trip service very good for hotel
Room: Standard
Hotel Atlas Palace has replied on Thu Dec 12 16:33:55 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
Poor Stay
Poor room sarvice, but near railway station, food qwality is not good, brekfast fast and dinner not good
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 17:02:42 IST 2024
We regret to learn that your experience with us fell short of your expectations, as indicated by your rating. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide. thankyou
Terrible Stay
familyBasic requirement of any hotel is clean water they don’t have that, in water small small bacteria was there and lots of dust. After completing 2 times issue was not resolved.
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 16:34:27 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
Terrible Stay
Hospitality was worst
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 16:34:57 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
Pols beware don’t waste your money
Worst experience geyser not working limit on breakfast that you cannot take more than one paratha one person as complementary i am sure my has to review as value stay don’t advise anyone to stay here worst experience
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 16:36:24 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
It's not 3 star 0 star hotel in ujjain
Worst hotel in ujjain no staff no cleanliness price high
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Fri Jul 04 13:07:50 IST 2025
Dear Guest, We’re truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the issues related to cleanliness, staff availability, and pricing. Your concerns have been noted, and we are taking corrective steps to address them promptly. We appreciate your feedback and hope you might consider giving us another opportunity to serve you better in the future. Warm regards, Hotel Atlas Palace Kommal J. Shivhare Management Team
Average Stay
Not a worth of the price of room dark rooms drinking water not available toile accessories not available towels and soap are provided on request only complimentary breakfast is very limited other hotels at same price are available with good amenities
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 17:19:32 IST 2024
We regret to learn that your experience with us fell short of your expectations, as indicated by your rating. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide. Thankyou
Good to support nearest location at ujjain great employee support but time
Great environment and supportive employee good to support nearest location at ujjain great employeek
Room: Standard
Hotel Atlas Palace has replied on Thu Dec 12 19:36:13 IST 2024
Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town
Not worth of mone
The room doesn't have a proper door lock, we are at the mercy of the hotel safety for our belongings when we step out for dinner. The complimentary breakfast is not even sufficient for my kid. The towels has to be requested, after much discussions we got 2 towels for 3 people. A 1 ltr water bottle is also not provided. Overall not worth the money we paid.
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 17:04:34 IST 2024
We regret to learn that your experience with us fell short of your expectations, as indicated by your rating. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide. Thankyou
Terrible
No hygiene at all, water problem in room even rate is much higher as compared to pricing amenities also not available.
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 16:37:07 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
Very bad experienc
Location is good but the room was terrible. I paid around rs 2200 for the room but it was not of worth rs 500. Room is very small. Totally unmaintained property. Paint of the room is like 10 years old. When we entered the room curtain was found to be dropped on the floor with the rod rooms gate cannot be closed. Closet was also not maintained. Bathroom was in terrible condition. Overall i suggest please do not book the property at this price. Only book if available around rs 500-600 for standard room.
Room: Standard
Hotel Atlas Palace has replied on Thu Dec 12 16:40:15 IST 2024
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Please reach out to us
Very bad
familyVery bad experience this rooms are dirty & staff behaviour very cheap & make may trip it's very cheater company no supported me this time, i was 100 times call but company is no response
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 17:03:44 IST 2024
We regret to learn that your experience with us fell short of your expectations, as indicated by your rating. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide. Thankyou
This hotel is old. Smelly rooms, spoiled charging points but it's clo
businessThis hotel is old. Smelly rooms, spoiled charging points but it's close to station. I would not recommend it.
Room: Standard
Hotel Atlas Palace has replied on Thu Dec 12 17:05:43 IST 2024
We regret to learn that your experience with us fell short of your expectations, as indicated by your rating. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide. Thankyou
Poor Stay
The food was not up to the mark had very limited variety of food options and the room was not exactly like the pictures the ac was not working but i kept quite because no immediate alternative.
Room: Deluxe AC Room
Hotel Atlas Palace has replied on Thu Dec 12 17:05:00 IST 2024
We regret to learn that your experience with us fell short of your expectations, as indicated by your rating. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide. Thankyou
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