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You are booking hotel for more than 30 days
Fatehabad Road, Agra | 2.6 km drive to Taj Mahal
75 Ratings, 53 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near Taj Mahal, making it a strategic choice for tourists. While some rooms are clean and staff have been cooperative, numerous reviews highlight poor cleanliness and inconsistent service. Many guests faced issues with amenities like breakfast and hot water. Food quality seems hit or miss, and there’s a notable absence of professionalism in staff behavior. Overall, it offers value but requires significant improvements in upkeep and service reliability.
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Excellent Stay
Very well maintained & clean hotel. Really loved my stay. the food was good - the taste was nice too.
Room: Deluxe Room
Good Stay
Property location is very Good and Near to Taj Mahal . Customer service is very good. FOOD QUALITY IS FINE. ROOM IS VERY NEAT AND CLEAN. BATHROOM SIZE IS SUFFICIENT.
Room: Deluxe Room
Terrible Stay
Not cleaned room
Room: Deluxe Room
Good
That is need for improvement at hotel
Room: Deluxe Room
Terrible Stay
I don't need 6% but you should always have hotels on your list which has basic amenities fulfilled like food, warm water, etc. It was a terrible experience, even the tidiness was not maintained. I will make sure that i don't use make my trip for my further bookings
Room: Family Room
Please dont take hotel
Room not clean also bathroom staff behave notgood
Room: Deluxe Room
They are fraud
The staff was rude and they charged money for breakfast of third guest despite advance payment by us
Room: Deluxe Room
Hotel Ashish Palace has replied on Mon Jun 20 15:58:25 IST 2022
Dear sir/madam, we are sorry to note that your were charged for breakfast for the third person. You are right, the booking was with breakfast and it is the fault of our restaurant staff who charged for the third person. We apologize for the same and please provide us your account details, we will refund the money.
Grate
Awesome, food, staff and rooms
Room: Deluxe Room
Hotel Ashish Palace has replied on Mon May 02 14:23:11 IST 2022
Thanks mr. Bhardwaj for your review.
Service is poor
Service is worst in this corona situation
We got the very poor service in terms of food facilities cleanliness. They said no for everything we ask
Room: Deluxe Room
Hotel Ashish Palace has replied on Mon May 02 14:28:10 IST 2022
Dear jyoti singh, thanks for your review and we are sorry for the inconvenience caused to you. We shall definitely look upon the shortcomings and see that this doe snot happen in future.
Worst hotel
Absolutely pathetic hotel. Worst food service, dirty toilets.
Absolutely pathetic hotel stay. Dirty toilets, no room service, ac not working properly, remote not working, tatasky balance exhausted and not recharged. Complimentary breakfast was being charged, but we fought and then they waived it off. Absolutely waste of money.
Room: Deluxe Room
They should improve their service
Room was clean, staff behavior was cooperative. But service was not good. They have a shortage of manpower on that day.
Room: Deluxe Room
Agra stay
Very good support by MMT.
Room: Deluxe Room
Hotel Ashish Palace has replied on Tue Aug 27 12:34:51 IST 2019
Dear Mr. Anjani Kumar Singh, thanks for your review and we value it. It is our endeavour to make all efforts and provide best possible service to our guests.
Agra stay
Barring rooms nothing is good. Food and even tea of below par quality.
Room: Deluxe Room
Hotel Ashish Palace has replied on Tue Aug 27 12:33:01 IST 2019
Dear Mr. Manoj Kumar, we have gone through your review and noted about your concerns. Thanks for the review and we will make all efforts to improve the shortcomings mentioned by you.
Terrible Stay
Very poor service dirty bathroom no water in flash and shower cockroaches were travelling in room
Room: Deluxe Room
Hotel Ashish Palace has replied on Sat Jul 27 13:11:02 IST 2019
Dear Mr. Manish Arora. We expected the same review from your Side. You asked waiters to provide the things which are illegal and no Hotel would like to have guests like you.
Pathetic stay with hotel
Hotel is location is good and one thing that when I was entering the room there is stick smell in washroom and no complementary water bottle in room.
Room: Deluxe Room
Hotel Ashish Palace has replied on Mon Feb 18 12:04:46 IST 2019
Dear guest, Thanks for your review and we value the same. We have noted your comments and will manage to rectify the short-comings. Regards.
Bad service providing
Breakfast not ready on time. Due to this we got late for our plan and we had to cancel our visit to Fatehpuri.
Room: Family Room
Hotel Ashish Palace has replied on Wed Feb 13 14:46:59 IST 2019
Dear guest, We are very sorry for the inconvenience caused to you due to a little late in the breakfast. We apologize for the same and will make a point that such things do not repeat in future.
Terrible Stay
Nice view, supportive staff and also good food.
Totally satisfied for that hotel.
Room: Family Room
Hotel Ashish Palace has replied on Tue Feb 12 15:34:35 IST 2019
Dear guest, Gone through your comments. However, rated 1/5. What went wrong?
Terrible Stay
Very bad hotel to stay in Agra.
Very bad experience in this hotel.
Room: Deluxe Room
Hotel Ashish Palace has replied on Sat May 04 15:22:46 IST 2019
Sorry for the inconvenience.
Average Stay
Not good in cleaning facility.
Room: Deluxe Room
Hotel Ashish Palace has replied on Sat May 04 15:23:55 IST 2019
Sorry for the inconvenience.
Average Stay
Food was tasty. Room service also good.
Everything was OK, except bathroom. Bathroom was stinking badly.
Room: Family Room
Hotel Ashish Palace has replied on Sat May 04 15:30:07 IST 2019
Dear sir, thanks for the review and thanks for your stay sir. We will check the bathroom and hope you will never feel any inconvenience during your next visit in our Hotel.
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