No lift, room service very very slow, took 1 hour to serve tea after reminding 3 times. Food quality is also poor. Washroom comod leakage room no 103. Staff behavior is good, but do not response immediately. In future i will not book this property and nor suggest any body.
Taj Haveli Agra - Walkable Distance From Taj Mahal has replied on Tue Sep 03 14:32:29 IST 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Taj Haveli - Agra. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater care will be taken on your future stay with us. I request you to give us another opportunity to serve and i am confident that you will have a marked improvement on your next stay with us. I look forward to hearing from you, until then i remain at your service.