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Review Of Hotel Ambica Empire0123401234

Vadapalani, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    1419 Ratings, 857 Reviews

    excellent
    27%
    very good
    35%
    average
    21%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 4
    • 5
    • 2
    • 5
    • 4
    • 4
    • 2

    Rating Categories

    • Location4.2
    • Cleanliness3.7
    • Room3.6
    • Food3.8
    • Hospitality3.8
    • Value For Money3.7
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    Reviews Summary

    Powered by Myra.AI

    The property is located in a convenient area with good access to public transport, making it ideal for travelers. Guests appreciate the friendly staff and decent food quality. However, there are consistent complaints about the cleanliness and maintenance of rooms, as well as slow service, particularly with room requests and check-in processes. Overall, the location and hospitality are highlights, but there’s a clear need for improvement in hygiene and service efficiency.

    Sort by:

    Positive first
    2.0

    Poor Stay

    chandramohan t.solo

    The actual plan was to stay 3 days... and we shifted to porur stay of Agoda

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Perfect Stay

    gaurav d.solo

    Perfect stay. Very pleasant stay. Front office to housekeeping to restaurant all arr very good staff.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Heritage

    5.0

    Courteous & Warm Stay

    manju n.solo

    Had an excellent experience staying at this property, the food was delicious & the front desk representatives were warm & welcome. Will continue to stay here for my future stays at Chennai.

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    Good Stay

    rajashekar s.solo

    Good stay. Breakfast was good and staff are cooperative. overall good stay.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Business Club

    5.0

    Excellent Stay

    saroj k.solo

    good experience nd staff also very good ,service really awesome .Food taste also loves it.

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Feedback on Service Quality

    girisha d.business

    The service is absolutely pathetic. I requested a water bottle at 10:00 PM and received it only at 12:45 AM after multiple follow-ups. Nothing gets done without continuous chasing — it takes at least 5–6 reminders for even the simplest requests. This level of negligence and poor service is unacceptable and reflects a complete lack of accountability.

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    Good Stay

    vaithiyanathan a.business

    Food and room is excellent. But need to House keeping service. This time really I am not satisfied.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    ponnusamy k.business

    🌟 Excellent Stay at Hotel Ambica Empire! I had a wonderful experience staying at Hotel Ambica Empire. The staff were extremely courteous and helpful throughout my stay, making sure every detail was taken care of. The rooms were clean, comfortable, and well-maintained, offering a relaxing atmosphere after a long day. The highlight was definitely the food — the buffet breakfast had a great variety of delicious dishes, especially the South Indian options. The hotel’s interiors are elegant and give a classic, luxurious feel. Location-wise, it’s perfect — easy to access and close to many parts of the city. Overall, I would highly recommend Hotel Ambica Empire to anyone visiting Chennai. It offers great value for money, warm hospitality, and a truly comfortable stay. ⭐⭐⭐⭐⭐

    Travel Month: Oct 2025

    Room: Heritage

    5.0

    Excellent Stay

    thomas t.group

    The stay was so good, we had a great time here and the food was good, all over it was nice

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    christopher m.group

    The staff and the food and the overall ambience of the hotel is excellent and very homely. A special mention of the staff at the front desk, especially Bharti and Divya need Kudos for their warmth and hospitality. We wish Ambika Empire and the entire staff many many more years of excellence in the industry. Thank you very much 👍

    Travel Month: Oct 2025

    Room: Business Club

    5.0

    good

    srisj g.family

    stay was good excellent service is good nice hotel . rooms are neat and clean front office staffs are polite and good caring

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    decent stay

    ravi m.family with 1 kid

    Decent hotel and friendly staff. Room service was prompt and the food was tasty. Front office was very polite and helpful too

    Travel Month: Sep 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    moin p.group

    The bed quality was terrible, as shown in the photo, and despite repeated requests, the staff and management did nothing to address it. For the high charges per night, the comfort and service were far below expectations. For the amount I paid for two nights, I could have stayed in a five-star property. This was a very poor experience

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    worst hotel at Chennai

    sutanu d.solo

    Pathetic horrible experience, unhygienic, unprofessional, the worst hotel I have experienced in Chennai

    Travel Month: Sep 2025

    Room: Heritage

    3.0

    Average Stay

    sumit c.group

    The rooms were not equipped with basics such as cups, glasses , towels. We had to request for towels.

    Travel Month: Sep 2025

    Room: Deluxe Room|Heritage

    4.0

    Good Stay

    ps r.solo

    Stay was good ,food good,location near to airport and busstand, facility awasome

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    himanshu p.

    It was a good stay. The rooms were cleaned. Ambiance was good and breakfast was also good.

    Travel Month: Aug 2025

    Room: Heritage

    2.0

    Poor staff

    hemant r.solo

    Not worth the money. The rooms were below expectations — broken chair, faulty taps, and poor maintenance. There were even mosquitoes in the room. Overall, cleanliness and upkeep need serious improvement. Only food is good

    Travel Month: Jul 2025

    Room: Heritage

    5.0

    Excellent Stay

    akshay k.

    nice rooms and good location.. Food at the restaurant is of quality.. Mohan and Bharathi at the reception desk are of great help. nice rooms and good location.. Food at the restaurant is of quality.. Mohan and Bharathi at the reception desk are of great help..

    Travel Month: Jul 2025

    Room: Heritage

    4.0

    Good

    babu a.solo

    Location, Food and Room is excellent, FO need to improve their response on GST Bill provision, in case of room booked through MMT.

    Travel Month: Jul 2025

    Room: Business Club

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