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Review Of Hotel Afsha

New Market Area, Kolkata | 1.5 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    2.5
    Average

    24 Ratings, 9 Reviews

    excellent
    8%
    very good
    17%
    average
    21%
    poor
    29%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 1
    • 2
    • 1
    • 1
    • 3
    • 2
    • 2

    Rating Categories

    • Cleanliness2.9
    • Room2.2
    • Value For Money2.6

    Sort by:

    Positive first
    4.0

    Good Stay

    shaquib k.family

    best hotel for family stay there was best location and nearest every type of food available you can easily eat for own choice best location

    Travel Month: Jun 2025

    Room: Normal AC Room

    1.0

    Terrible Stay

    anagha m.family

    Stayed here for two nights with my family. I had called the hotel a day before our arrival to ensure everything would be comfortable. The staff on the call was polite and encouraged me to trust their hospitality, even mentioning that many of the negative reviews were from guests who didn’t get discounts. I decided to give them a chance. The biggest plus is the location—it’s in a prime area, with easy access to major attractions, shops, and taxis. Very convenient, especially for tourists. The hospitality was also genuinely good. The reception and service staff were helpful, friendly, and responsive. When we asked for a late checkout due to a late-night flight, they allowed it smoothly with a ₹3000 fee, which we appreciated. That said, the rooms were disappointing. We booked two rooms, and both were extremely small—barely any space to walk around. The property is old, and the rooms showed clear signs of neglect. They weren’t soundproof, and worst of all, they were very dusty and unclean when we checked in. We found hair on the bed and floor, stained bedsheets, dirty flooring, and a dusty fridge. Despite informing them in advance, the rooms weren’t ready. To their credit, once we complained, a staff member promptly came, changed the bedding, and dusted the room. They even offered to clean it the next day, but we declined, knowing it wouldn't make much difference. I chose this hotel only because I needed an Indian-style toilet for my parents—something hard to find in other hotels. So I can't entirely complain, but I wouldn't return unless absolutely necessary. If you're traveling solo and on a tight budget, this might work for a quick stay. But for families or those expecting basic cleanliness, I wouldn’t recommend it. The service is excellent, but the cleanliness and value for money are major letdowns. Rating: Service – ★★★★★ Cleanliness – ★☆☆☆☆ Location/Accessibility – ★★★★★ Value for Money – ★☆☆☆☆

    Travel Month: Apr 2025

    Room: Standard AC Room

    1.0

    bad experience

    mohammed f.loyalty-iconsolo

    very durty mous kito to much bad experience owner rudely and 😞

    Travel Month: Dec 2024

    Room: Standard Non AC Room

    • user photos
    • user photos
    • user photos
    2.0

    Very tiny room for couple

    rezwan b.couple

    Room space and size is not enough and bathroom is not very hygienic but location is very good.

    Travel Month: Jun 2022

    Room: Ac Room

    Hotel Afsha has replied on Sun Sep 04 20:01:42 IST 2022

    Sorry for the inconvenience but we have different categories rooms as per rate plan kindly select higher category rooms for bigger size you'll surely like it thank hou

    3.0

    Location is good

    mohammed m.loyalty-iconsolo

    But thier room is very small in size where as the rent is very high compare to other properties. So it should be cheaper and have to improve the standard. Lastly hotel staffs are not professional specially manger.

    Travel Month: Mar 2022

    Room: NON Ac Room

    • user photos

    Hotel Afsha has replied on Sat Apr 16 23:13:55 IST 2022

    Sorry for the inconvenience will make sure you wont suffer any problem in you near stays thank you

    3.0

    Not good.

    soumyadip m.solo

    Accha nah i hai. Ab kaya karur rahana toh padega.

    Travel Month: Mar 2021

    Room: NON Ac Room

    Hotel Afsha has replied on Fri Aug 20 01:12:56 IST 2021

    Sorry for the inconvenience but if you didn't like the room you should have told us we never force our customers to stay at our property

    3.0

    Good behavior

    mohammed m.loyalty-iconbusiness

    Good location and flooding facilities beside the hotel is good
    Ok

    Travel Month: Nov 2020

    Room: NON Ac Room

    Hotel Afsha has replied on Thu Jan 07 12:48:04 IST 2021

    Thank you so much for your feedback it matters ! we will be more than happy to serve you again 😇

    1.0

    Very bad hotel as a safety standard

    md s.business

    Not good to stay here. Specially hotel staff attitude is very bad and they don't know to talk with coustumer.

    Travel Month: Nov 2020

    Room: NON Ac Room

    Hotel Afsha has replied on Sat Dec 05 00:47:00 IST 2020

    We are extremely sorry for the inconvenience may i know the reason why you said very bad hotel as safety standard ? let us know so that we make sure no one else face the same issues thank you

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