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Review Of HimCasa A Unit of Hotel Vikrant

Ram Bazar, Shimla | 9 minutes walk to The Ridge of Shimla

    User Rating & Reviews

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    • group
    • couple
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    4.1
    Very Good

    32 Ratings, 13 Reviews

    excellent
    38%
    very good
    41%
    average
    16%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 5
    • 5
    • 4
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    • 5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the excellent location of this property, just a short stroll from Mall Road, with clean and comfortable rooms offering amazing mountain views. The staff is friendly and supportive, providing good room service and tasty food at reasonable prices. A few reviews mention the absence of a lift, but overall, it's a nice experience with great hospitality.

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    Positive first
    4.0

    Good Stay

    kaustubh b.

    Property location was good it was near mall road and at walking distance. Staff was polite and helpful. Room was nice spacious and extra blanket pillow were provided at once when asked. Bathroom was clean . Overall nice experience .. recommend others to stay here also

    Travel Month: Nov 2025

    Room: Deluxe

    5.0

    HimCASA excellent stay in Shimla

    sunil k.group

    Excellent location and staff was very helpful I would recommend to everyone to plan to stay. Bus stand is very near and walkable distance to Mall Road

    Travel Month: Oct 2025

    Room: Deluxe

    4.0

    VERY GOOD LOCATION

    gourav s.family

    staffs were nice and very good location. rooms very clean and good view of road recommended food also good but bit costly

    Travel Month: Oct 2025

    Room: Premium Rooms

    5.0

    great experience

    chayan g.family with 2 kids

    Hotel is neat and clean.. its center in the city. Shimla mal road is 10 mins walking distance. Room service also very good

    Travel Month: Sep 2025

    Room: Deluxe

    4.0

    Good Stay

    satyanarayana g.solo

    Rooms are very good Attached ground floor hotel good Price are very cheap Dis advantage No Lift Reception weak

    Travel Month: Sep 2025

    Room: Deluxe

    4.0

    GOOD EXPERIENCE

    sujal.couple

    Everything was good. As expected. We had a great stay at the hotel. Everything was just as expected, and the service was smooth throughout. We stayed in the premium room, which was comfortable and well-maintained. Overall, a very good experience!

    Travel Month: Sep 2025

    Room: Premium Rooms

    • user photos
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    3.0

    Average Stay

    nathaniel ..solo

    no stairs , no food , when rent a car through them they charge much and show less places . not very courteous .

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe

    • user photos
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    3.0

    Average Stay

    sandeep k.

    I stayed with my wife at this property for 2N. The location of this property is near the mall road. The room was very comfortable and the view of the mountain from the window was amazing. The hotel staff was very polite and supportive. The food was very tasty at a reasonable price.

    Travel Month: May 2025

    Room: Deluxe

    2.0

    Not worth the money paid

    sayan b.couple

    I stayed with my wife at this property for 1 night(20th April). I arrived early as per HRTC bus timings and requested to check in early. At first the 2 reception boys mentioned that there are no vacant rooms until someone checks out at 12. We roamed around the mall from 6.30am till 10am, and came back to the property. I again asked both the reception boys if rooms are vacant, but they again denied. While sitting in the reception area, my wife dozed off. Seeing the same, one of the elderly member of the hotel(not sure if he was the owner or staff) instructed the reception boys to move us to a room temporarily. I highly thank that person for this kind gesture, but really disturbed by the way we both have been treated by those 2 reception boys. We have been repeatedly asking them to allot us a temporary room, but they have been denying the request since 6am. Also to add, the room service is not upto the mark. No one answers the call at the reception. The TV in the room is only a smart tv with no cable/dth network. The internet speed is extremely slow, making the smart tv completely unsmart and nothing is viewable with that extremely slow speed. Compared to the room charge, you do not even get a pair of slippers, no electric kettle, no tea kit. When asked the reception boys, they simply said these amenities are not provided in their hotel. I ordered for 2 cups of tea at 8am, but the reception informed that the kitchen is not operational at 8. Very strange! Even though the hotel is located at a very good location and the view is great, but one has to climb steep steps to reach the reception, followed by the rooms. To be honest, they lack very basic amenities that is provided even in economic hotels. I would definitely NOT opt for this hotel during my next visit.

    Travel Month: Apr 2025

    Room: Deluxe

    3.0

    Average Stay

    t r.

    Food is not good because it tastes less and the room size is small.

    Travel Month: Mar 2025

    Room: Deluxe

    1.0

    Terrible Stay

    I booked the hotel and made the payment online but the manager of the hotel asked me to cancel the booking because there were no rooms available , so i need the refund of my payment

    Travel Month: Mar 2025

    Room: Deluxe

    5.0

    Good place

    umang s.family

    nice place nice people clean room nice experience nice food nice location near old bus stand near lift to mall road

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Deluxe

    5.0

    A pleasant day at shimla

    saurabh y.group

    Hotel rooms were comfertable and the view of the mountains from the rooms window was amazing 😍. The food was very tasty and prices were also very reasonable, you can’t find such quality of food with the reasonable rate.

    Travel Month: Feb 2025

    Room: Deluxe

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