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You are booking hotel for more than 30 days
Norbulingka, Dharamshala | 6.5 km from city centre
15 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests highlight the property’s clean rooms, fast service, and spacious leisure facilities like a swimming pool and garden. While the staff received praise for their friendliness and support, there were complaints about slow service and high food prices, with many items unavailable. The location is noted for its tranquility, but it's far from the city, leading to concerns about accessibility. Overall, the experience feels average, with mixed feelings on cleanliness and privacy.
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Terrible Stay
Not a good property no ac no room clean pool water is also bad I think it’s my bad experience so terrible
Room: Deluxe Room
Highland Village Resort has replied on Wed Sep 17 10:25:01 IST 2025
Dear Valued Guest, Thank you for taking the time to share your experience . We are always looking forward to read about our guests and their stays in our hotel. We are very grateful to you for appreciating us and rated. Our sincere apologies for not reaching upto your satisfaction. Firstly, the room which booked was non ac. Secondly, you were well aware of that our pool is outdoor and surrounded by trees. The weather was rainy during that time due to that wasn't possible to maintain it. We have noted and taken appropriate action so that in future such incident may not happen. However we have taken consideration of your feedback. We look forward to the opportunity of serving you again in the future. Warm regards.
Good Stay
Overall stay was pleasant. Food, location and facilities were excellent.
Room: Standard Room
Highland Village Resort has replied on Fri Sep 19 09:40:46 IST 2025
Dear Amandeep, thanks for taking the time to share your experience on go-mmt. Our team is always ready to serve the customer with highest standards of service as well as the quality. We look forward to the opportunity of serving you again in the future. Warm regards.
Good Stay
Nice property with swimming pool and restaurant facility. Bar is also there. Location is good. Had a comfortable stay.
Room: Standard Room
Highland Village Resort has replied on Mon Jun 09 20:23:29 IST 2025
Dear Guest, Thank you to share a positive review of your experience.
good service
good service and great hotel, very nice food service.rooms are very clean and room service is very good, staff very good
Room: Deluxe Room
Highland Village Resort has replied on Tue Apr 15 11:06:22 IST 2025
Dear Akash, thanks for taking the time to share your experience on go-mmt. Our team is always ready to serve the customer with highest standards of service as well as the quality. We look forward to the opportunity of serving you again in the future. Warm regards
Poor Stay
we booked for early checkin,after argument he allowed that.receptionist was not helpful.despite written already for heater it is chargeable.they only provide room service for their hotel.they won't help you get food or anything on online order.their menu price is overrated and food too is not of that quality.most of the things in the menu was unavailable.it was just an average experience.if you are only in desperate needs,than only book this property.
Room: Standard Room
Highland Village Resort has replied on Fri Sep 19 09:24:43 IST 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are always looking forward to read about our guests and their stays in our hotel. We are very grateful to you for appreciating us and rated. Our sincere apologies for not reaching up to your satisfaction. Firstly, early check in is subject to availability. Heater was not part of booking which you made. Secondly, we have our restaurant so we don't allow outside food. If a guest doesn’t want to dine with us then there are plenty of restaurants within 10 to 100 mtr distance. Our menu price is the best among the other units and competitive enough. We Many thanks for appreciating staff and food. We have noted and taken appropriate action so that in future such incident may not happen. However we have taken consideration of your feedback. We look forward to the opportunity of serving you again in the future. Warm regards.
Excellent Stay
we had a wonderful stay at highland village resort. the hospitality here is exceptional—everyone is very kind, supportive, and always willing to help. a special thanks to neelam for her thoughtfulness and assistance throughout our stay. the rooms are spacious, well-ventilated, and comfortable. i traveled with my parents and son, and they thoroughly enjoyed the extra leisure facilities such as the pool table, swimming pool, and the beautifully maintained garden space, which was a definite plus. since we traveled by car, we were pleased to find ample parking available on-site. my dad especially loved the breakfast, which felt like a warm, homely meal. overall, it was a pleasant and memorable experience. we look forward to visiting again!
Room: Standard Room
Highland Village Resort has replied on Tue Apr 15 11:05:53 IST 2025
Dear Indu, thanks for taking the time to share your experience on go-mmt. Our team is always ready to serve the customer with highest standards of service as well as the quality. We look forward to the opportunity of serving you again in the future. Warm regards
Excellent Stay
Hotel staff is really good and also service is very nice and fast & all over room is good
Room: Standard Room
Highland Village Resort has replied on Thu Feb 13 09:52:54 IST 2025
Dear Suraj, thanks for taking the time to share your experience on go-mmt. Our team is always ready to serve the customer with highest standards of service as well as the quality. We look forward to the opportunity of serving you again in the future. Warm regards
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