Stay was really pathetic. Spoiled the overall experience of Matheran. Smelly bed sheets. No room cleaning, no working of geyser, bad jet spray, less water in bathroom, at time overflows of the water. Had to wait outside one night for almost 45 minute and screamed and shouted to open the door in the middle of night. No one to attend. Television with no functions and no channels.
We were stocked outside the hotel while returning back from having dinner at night. We had no one to attend the door bell. Me and my wife waited for almost 45 minutes outside the hotel in dark and in cold and she got severe stomach pain too. Also we had constant random guest knocking the door, also the bathroom had water overflows as the caretaker forgot to shut the water motor. We faced lot of noise issue from surroundings.