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Review Of Gruparsad cottage

Kasturba Road, Matheran | About a minute walk to Matheran Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.8
    Average

    10 Ratings

    excellent
    0%
    very good
    40%
    average
    20%
    poor
    10%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 3
    • 3
    • 2
    • 4
    • 1
    • 1
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.0
    • Facilities2.0
    3.0

    Average stay experience

    rajiv.family

    The caretaker was very helpful and co-operative. The rooms and the cleanliness were well maintained there. The location was the biggest problem there. It is located in a remote area and even mobile networks were not working there.

    Travel Month: Dec 2019

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:24:36 IST 2021

    Thank you sir

    3.0

    Nice trip

    bhagyshree k.couple

    Hotel stay was nice, hotel service was good.

    Travel Month: Dec 2019

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:24:55 IST 2021

    Thank you sir

    2.0

    Not Worth it

    vamsi p.

    There is no food provided in the hotel, we need to have it outside. Room cost is too high and we don't have WiFi and hot water all times. It's better you can take a room there once you reach Matheran station because there are ample amount of rooms around hill station.
    Room is quite clean but they money we spend for a day is too high. In Matheran we are getting same room with extra services like WiFi and hot water for charged but this one charged too much without WiFi and hot water. Matheran is a place where we don't get mobile network and WiFi is mandate but we didn't get that service.

    Travel Month: Dec 2018

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:25:43 IST 2021

    Sorry sir next time proper service

    4.0

    Good Stay

    bhavesh n.

    Overall it was good, the owner was very cooperative and was available whenever we needed him.
    The owner was very humble and kind.

    Travel Month: Nov 2018

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:26:17 IST 2021

    Thank you sir feedback

    1.0

    Pathetic experience and service with zero responsibility

    sudhakar m.

    Stay was really pathetic. Spoiled the overall experience of Matheran. Smelly bed sheets. No room cleaning, no working of geyser, bad jet spray, less water in bathroom, at time overflows of the water. Had to wait outside one night for almost 45 minute and screamed and shouted to open the door in the middle of night. No one to attend. Television with no functions and no channels.
    We were stocked outside the hotel while returning back from having dinner at night. We had no one to attend the door bell. Me and my wife waited for almost 45 minutes outside the hotel in dark and in cold and she got severe stomach pain too. Also we had constant random guest knocking the door, also the bathroom had water overflows as the caretaker forgot to shut the water motor. We faced lot of noise issue from surroundings.

    Travel Month: Nov 2018

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:27:43 IST 2021

    Sorry sir next time proper service

    1.0

    Matheran

    vishnu n.

    Location good but hotel location stay not satisfied.
    Location not good. Power connectivity, fan etc not properly working.

    Travel Month: Nov 2018

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:28:15 IST 2021

    Sorry sir next time proper service

    4.0

    Stay was awesome

    anil s.

    Room was very clean. Space was good. Location is very close to market and room service was nice and i hope next time stay in this cottage.

    Travel Month: Oct 2018

    Room: Couple Room

    Gruparsad cottage has replied on Tue Dec 21 12:27:04 IST 2021

    Thank you sir

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