The property boasts a prime location near the Matheran railway station and main market, making it convenient for guests. Cleanliness and good food are consistent highlights, with many praising the vegetarian options and entertainment activities like magic shows and DJ nights. However, there are recurring complaints about room maintenance, hygiene issues, and poor service. Guests also noted limited hot water availability and the presence of monkeys around the property, requiring caution. Overall, it's a budget-friendly choice for families and groups looking for activities and decent meals.