The property boasts a prime location near Matheran railway station, making it convenient for exploring local sights. Guests appreciated the helpfulness and politeness of the staff, particularly the owner, Khalid, who offers excellent hospitality. The view from some rooms is also a highlight, with glimpses of the mountains. However, several reviews mention cleanliness issues and maintenance concerns, including poorly maintained amenities and unclean linens. While many found it a budget-friendly option, some guests expressed dissatisfaction with the overall quality.