The rooms were big, the staff was kind enough to always refill water to save plastic. Downsides were many inconveniences, shower not working propely, flush not working properly, no AC display, stained sheets, not changing welcome drink containers after 24 hours, spoiled bananas served for breakfast
If the hotel works on these simple renovations, it will be a really good stay
Grand Legacy Beacon, Dehradun
Dear Mr. Ankit Garg,
Greetings of the day!!
We're sorry to hear about your recent stay with us; your concerns are important to us. We acknowledge your inconvenience during your stay as your shower & flush issues. The condition of the room amenities also deserve our immediate attention. Moreover, we regret that we could not meet your expectations with our food service. Ensuring you the welcome drink will be change every day.
Your comments help us understand what we can improve and we appreciate your praise about the room & water refilled. Your candid feedback will surely guide our actions towards providing an improved hospitality experience for future visits and guests.
Warm regards,
Geeta Negi
Operation Manager