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Review Of Four seasons

Main Road, Velankanni | 7 minutes walk to Velankanni Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    377 Ratings, 196 Reviews

    excellent
    23%
    very good
    23%
    average
    24%
    poor
    11%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 4
    • 1
    • 2
    • 5
    • 3
    • 3
    • 4
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness3.7
    • Room4.2
    • Value For Money3.3
    • Food3.0
    • Facilities3.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's prime location, just a short walk from the church, making it convenient for pilgrims. Some mention spacious, clean rooms and helpful staff. However, many express concerns about poor service, high prices, and basic amenities like cleanliness and food options. While the restaurant is noted for good food, guests often face issues with room standards, maintenance, and overall hospitality.

    Sort by:

    Positive first
    4.0

    Good Stay

    anto x.group

    Room was good but was very costly. Location is nearer to the church. There was no free breakfast. Coffee powder milk powder not provided. Restaurant was not functioning.

    Travel Month: Oct 2025

    Room: Deluxe Double Bed AC|Luxury Family Triple Bed

    1.0

    Horrible experience, unclean

    anitha d.family

    Very worst, never stay here, highly inefficient staff, very poor service, restaurant is closed, untidy, leaky taps

    Travel Month: Oct 2025

    Room: Luxury Family Triple Bed

    3.0

    Average Stay

    karimulla s.

    This hotel's food is not a tasting and not a every day cleaning and hot water is not a in time

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Luxury Family Triple Bed

    3.0

    Average Stay

    prathish p.family with 4 kids

    Too costly for the kind of rooms and restaurant they have . Service is average Restaurant is very costly. Compared to other hotels in the vicinity

    Travel Month: Oct 2025

    Room: Luxury Family Triple Bed|Deluxe Double Bed AC

    1.0

    Terrible Stay

    nancy k.group

    The linen was dirty and it had spots. Upon requesting for a change of sheets they denied. There was no tea/ coffee supplies. Only kettle was available. They did not provide any room service stating that they dont have staff. It was a terrible experience. The drainage pipe at the facade was leaking and the dirty seepage water fell on my head.

    Travel Month: Oct 2025

    Room: Luxury Family Room 4 Bedded

    4.0

    decent stat in vellankanni

    santhana j.family with 2 kids

    Neat n clean……

    Travel Month: Sep 2025

    Room: Deluxe Double Bed AC|Luxury Family Room 4 Bedded

    5.0

    best place to stay

    rahul p.family with 1 kid

    it was pilgrim voyage, it was the best location to attend the ceremony which was next to the hotel

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Double Bed AC

    5.0

    Excellent Stay

    remki.group

    Over all everything was good staff was helpful and service was good 👍 👌

    Travel Month: Aug 2025

    Room: Luxury Family Room 4 Bedded

    2.0

    issue with mattress

    haja s.family

    While the rooms were good, spacious, and clean, the problem was with the mattress and the pillows. Too soft and sagging. We ended up struggling with sleep and body pain. The hotel is in a good place- and in general was hygenic - room, bathroom etc. The problem was only with the mattresses which were bad - and sagged. We woke up with a severe backache. Otherwise, service etc. is good.

    Travel Month: Aug 2025

    Room: Luxury Family Room 4 Bedded

    4.0

    Good peaceful place

    binil v.family

    comfortable room, good staff, overall good experience. Hotel also has a restaurant at ground floo comfortable room, good staff, overall good experience. Hotel also has a restaurant at ground floor

    Travel Month: Aug 2025

    Room: Luxury Family Triple Bed

    4.0

    decent stay

    hari p.family with 2 kids

    The location is good. But pricy may be due to holiday or season. I paid over 7k for room only without breakfast. If it was including breakfast the price is nominal

    Travel Month: Aug 2025

    Room: Luxury Family Room 4 Bedded

    1.0

    Ruined our trip

    preeti p.family with 1 kid

    I stayed at Four Seasons in Velankanni and had a very disappointing experience. The hotel does not have a proper restaurant, and room service is almost non-existent. Calls to the reception go unanswered most of the time. The rooms were not cleaned daily, and the washroom was in very poor condition with water leakage and lack of cleanliness. Overall, the basic standards of hospitality and maintenance were completely missing. I would not recommend this place to anyone looking for a comfortable stay.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Double Bed AC

    3.0

    Average Stay

    f d.family

    Not worth for the room rates they charge. Location is fine, no restaurant, they don’t provide room cleaning and water bottles for the 2nd of stay. TV size is very small. Mini refrigerator not available. Hangers not available, locker not available. For such rates these amenities are necessary.

    Travel Month: Aug 2025

    Room: Luxury Family Triple Bed|Deluxe Double Bed AC

    3.0

    Average Stay

    rajiv r.family with 2 kids

    Not worth the money they are charging in weekend. Restaurant under maintenance and parking on weekend is really conjusted. Only location was good

    Travel Month: Aug 2025

    Room: Luxury Family Triple Bed

    1.0

    Terrible Stay

    jose t.family with 2 kids

    overall very bad experience....... They are not providing basic things like tea bag, milk powder etc... The front office service was terrible. No food the restaurant was closed..... we paid 6000 rs for the room... they provide only half litre bottle drinking water. The manger behaviour was they provided our stay for free..... overall very bad experience......

    Travel Month: Aug 2025

    Room: Luxury Family Triple Bed

    5.0

    Excellent Stay

    veloosureshshiva k.family

    Nice and clean toilets, very clean sheets and bed. Awesome place and it's near toall the best places Nice and clean toilets, very clean sheets and bed. Awesome place and it's near toall the best places.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Luxury Family Triple Bed

    1.0

    Hospitality

    binu c.family with 1 kid

    No service. No food in the premises. Location very close to church. Decent room. But don't expect anything else.

    Travel Month: Jul 2025

    Room: Luxury Family Triple Bed

    5.0

    Excellent Stay

    couple

    The overall experience was good Would recommend it to friends and families.

    Travel Month: May 2025

    Room: Deluxe Double Bed AC

    1.0

    Terrible Stay

    sennimon c.family with 2 kids

    Restaurant is not functioning

    Travel Month: May 2025

    Room: Luxury Family Room 4 Bedded

    4.0

    Good Stay

    preethy f.

    Plug points were not working

    Travel Month: May 2025

    Room: Luxury Family Room 4 Bedded

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