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Bhupatwala, Haridwar | 2.8 km drive to Har Ki Pauri
67 Ratings, 20 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is perfect for a delightful stay. Guests rave about the spacious, clean rooms and friendly staff, making for a cozy atmosphere. It's conveniently located near Har Ki Pauri, though it's a bit of a walk. While some found the breakfast lacking, the ambiance and service shine through. The property offers a peaceful environment, ideal for family getaways. Additionally, parking and lift facilities are available for added convenience. Overall, a great spot for relaxation!
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poor room service
1- When we reached the hotel, there was a seating area with some hotel staff already sitting there. We were all tired—especially the kids and the ladies—but no one offered us a seat. There was no one at the reception to assist us, and when someone finally showed up, they also didn’t ask us to sit down. We were all left standing, waiting for our room keys. 2-Third-class room service. No one checked on us even once to ask if we needed anything. It felt like they just converted a house into a hotel and have no idea how to host guests. 3-In my room, there was no soap or shampoo in the washroom. Even the hand wash dispenser was empty after just 2–3 uses. They didn’t even provide a toothbrush or toothpaste. 4-Food service was unavailable. We had to go outside in the summer heat to arrange food ourselves. There was no one at the reception to help or guide us. 1- When we reached the hotel, there was a seating area with some hotel staff already sitting there. We were all tired—especially the kids and the ladies—but no one offered us a seat. There was no one at the reception to assist us, and when someone finally showed up, they also didn’t ask us to sit down. We were all left standing, waiting for our room keys. 2-Third-class room service. No one checked on us even once to ask if we needed anything. It felt like they just converted a house into a hotel and have no idea how to host guests. 3-In my room, there was no soap or shampoo in the washroom. Even the hand wash dispenser was empty after just 2–3 uses. They didn’t even provide a toothbrush or toothpaste. 4-Food service was unavailable. We had to go outside in the summer heat to arrange food ourselves. There was no one at the reception to help or guide us.
Room: Premium Room|Deluxe Room
FabHotel Relax Inn Palace has replied on Fri Jun 27 13:24:34 IST 2025
We deeply regret the disappointing experience you and your family faced during your stay. The lack of basic hospitality, poor service, missing amenities, and unavailability of food are far from the standards we aim to deliver. Your concerns have been taken seriously and escalated to the property team for immediate corrective action. *The issue has now been resolved.*
Excellent Stay
The location of the property is easy to access. Food was also Good. Hotel owner was very nice. Overall experience to stay in the hotel was very Good. Can be recommend for the Stay.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 11:57:43 IST 2025
Thank you for your wonderful feedback! We’re glad you enjoyed the location, food, and hospitality. Delighted to know you’d recommend us, and we look forward to hosting you again.
Excellent Stay
Sure
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 11:57:56 IST 2025
Thank you! We’re happy to know you had a pleasant experience. Looking forward to welcoming you again soon for another comfortable stay.
property closed
when i reached the property it was closed and i was not able to check in. and now make my trip is also not. refunding my money
Room: Deluxe Rooms
FabHotel Relax Inn Palace
We sincerely regret the inconvenience you faced. We’ll escalate this issue with the concerned team and ensure better coordination. Sorry for the trouble with your booking and refund.
Pleasant sta
familyThe stay was good the rooms were spacious and it was quite close to hear ki pauri. The breakfast was also good
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 11:58:23 IST 2025
Thank you for your kind feedback! We’re glad you enjoyed the spacious rooms, good breakfast, and convenient location near Har Ki Pauri. We look forward to hosting you again.
Average Stay
Stay and service was quite good, hv to wait for the water supply, finding as per mmt location was hectic, and timing was inconvenient, we booked for 23 hrs and availed only for 3/4 hrs, they also denied extension for a bit.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 11:59:16 IST 2025
Thank you for your feedback! We’re glad you liked the stay and service. We regret the inconvenience with water, location, and booking timing. Your concerns are noted for improvement.
Good stay / nyc property but worst food sarso ke tel ka parantha
Stay was good but do not opt for breakfast option. Worst experience in terms of food. Not his own kitchen
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Thu Nov 07 17:19:27 IST 2024
Thank you for sharing your feedback. We're glad to hear that your stay was good overall, but we sincerely apologize for the disappointing breakfast experience. Your comments are valuable, and we'll certainly take them into consideration to improve the food offerings. We hope to provide a better experience during your next visit.
I can't again avoid booking this hotel. Because breakfast also not good.
The bathroom is not properly clean, and there is also a bed area, when i was booking this hotel showing nearby harki pori. But distance is approx 2. 5 km
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Thu Nov 07 17:02:12 IST 2024
We sincerely apologize for the issues you faced during your stay, especially regarding the cleanliness of the bathroom and the breakfast quality. We understand your frustration with the location discrepancy, and we regret that it did not meet your expectations. Your feedback is important, and we will take it into account to improve both the cleanliness and the accuracy of location details for future guests. We appreciate you bringing this to our attention and hope to have an opportunity to provide you with a much better experience next time.
Good Stay
Wonderful and delighted stay. Rooms are clean and well maintained. Location is pretty cool bit outside the city but it give advantage of stay in peaceful manner.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Tue Nov 05 11:30:27 IST 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed a peaceful and wonderful stay with clean, well-maintained rooms. It’s great that the location added to your relaxation. We look forward to welcoming you back soon!
Average Stay
Room is ok for the money paid, but checkin experience was disappointing. Parking is also a challenge, they don’t have dedicated parking, we have to park at nearby road, and i kept thinking if my car is safe there or not. Ac was not working.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 11:59:38 IST 2025
We regret the inconvenience you faced with check-in, parking, and AC. Your concerns are well noted, and we’ll work on improving these areas to provide a smoother experience next time.
Good Stay
family with 1 kidhotel is good in terms of cleanliness, also rooms service is good. The hotel is little bit outside from Har Ki Pouri.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 11:59:48 IST 2025
Thank you for your feedback! We’re glad you appreciated the cleanliness and room service. Noted your point about the location, and we look forward to hosting you again.
Excellent Stay
Great hotel. Good location. Specious room. Luxury feeling. Nice and good behaviour staff. Overall great place to stay in haridwar at affordable price. No image. Thank u
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 12:00:07 IST 2025
Thank you for your wonderful feedback! We’re delighted you enjoyed the spacious rooms, location, and staff hospitality. Happy to know you found great value, and we look forward to hosting you again.
Terrible Stay
First day they did provide us 5 hours stale breakfast, second day they denied breakfast. No hot water for bath. The hotel incharge was very rude to my parents and asked them to leave if they have concerns.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Fri Oct 18 12:34:15 IST 2024
We sincerely apologize for the negative experience you had during your stay. Providing stale breakfast and denying hot water is unacceptable, and we understand how disappointing this must have been for you and your parents. Additionally, the behavior of our staff does not reflect our commitment to excellent service. We appreciate your feedback and will ensure that these issues are addressed promptly to improve our services in the future. Thank you for bringing this to our attention.
Average Stay
Room was nice but the washrooms were not upto the mark.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 12:00:51 IST 2025
Thank you for your feedback! We’re glad you liked the room. Your concern about the washroom is noted, and we’ll work on improving it for a better stay next time.
Terrible Stay
Its not a hotel but dharamshala worst full family members in the hotels like holligans
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 12:01:27 IST 2025
We’re sorry to hear about your experience. Your feedback is noted, and we’ll review this matter seriously to ensure a more comfortable and safe stay for our guests in the future.
All over is goo
Room is very cool and lovely and staff behaviour is very good and room cleaning properly. Ac properly cooling
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 12:01:31 IST 2025
Room is very cool and lovely and staff behaviour is very good and room cleaning properly. Ac properly cooling
Excellent Stay
It was an awesome experience for me and my wife. The hotel is just awesome. The staff was too good and the owner is down to earth. The room is just so beautiful and well built and the parking space is the most important wifi. I loved it.
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 12:02:26 IST 2025
Thank you for your wonderful feedback! We’re delighted you and your wife had an awesome stay. Glad you enjoyed the rooms, staff hospitality, and facilities. Looking forward to welcoming you again.
Excellent Stay
familynice place to stay with family.staff is very polite and helpful.rooms are neat and clean. food was excellent
Room: Deluxe Rooms
FabHotel Relax Inn Palace has replied on Wed Sep 24 12:02:51 IST 2025
Thank you for your kind words! We’re delighted you enjoyed the clean rooms, excellent food, and polite staff. We look forward to welcoming you and your family again.
Good Stay
Hotel is new and well built. Clean, staff are very friendly and helpful. Lift and parking space is available. But their is no restraunt. Near by restraunt is 15 min walking distance.
Room: Deluxe Rooms
FabHotel Relax Inn Palace
Thank you for your valuable feedback! We’re glad you liked our new, clean property and friendly staff. Noted your concern about the restaurant—we’ll work on improving dining convenience.
Good Stay
It’s was great stay with Fab. Hotels …..all services are very good and professional as I can say more about the room is very clean and maintained..
Room: Deluxe Rooms
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