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Sultanpur, Delhi
53 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cozy and clean rooms at this property, noting the friendly and helpful staff who create a welcoming atmosphere. The location is convenient for work-related stays, with polite service and decent amenities. Many mention the strong Wi-Fi and comfortable beds, although the breakfast options could be better. Overall, it's a solid choice for budget travelers.
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Hotel for work & stay
This Hotel is good for a working person who is looking to stay for any work purpose. In-house breakfast is not available, and whatever they arrange was very poor. overall good
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Tue Oct 07 15:16:07 IST 2025
Thank you for sharing your feedback! We’re glad to know that you found our hotel suitable for work stays. We regret to hear about your experience with the breakfast arrangement and will share your feedback with the concerned team for improvement. We appreciate your honest review and hope to serve you even better on your next visit.
Average Stay
This day felt a little unprofessional because I was ordering water and towels, and they were not able to deliver it in like three hours and I had to call three times or four times to the reception, so that was a little of putting, but overall it was a nice day for the price I paided.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Thu Oct 09 16:53:59 IST 2025
Thank you for sharing your feedback. We sincerely apologize for the delay in delivering water and towels, and for the inconvenience caused by multiple follow-ups. Your concerns regarding service efficiency have been shared with the property team to ensure such delays do not occur in the future. We’re glad to know that overall you found your stay satisfactory and felt it offered value for the price. We hope to provide a smoother and more seamless experience on your next visit. Issues have now been resolved.
Average Stay
Hotel is good but location is not good, service needs improvement
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Mon Sep 29 14:12:37 IST 2025
Thank you for sharing your feedback. We’re glad to know you found the hotel good. However, we regret that the location and service did not meet your expectations. Your comments have been shared with the concerned team to ensure better service delivery and overall guest satisfaction in the future. We appreciate your valuable input and look forward to hosting you again with an improved experience.
bad service in hotel
Not good staff and service was worst not up to mark i called more the 4 time for water still not responding.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Mon Sep 29 14:11:02 IST 2025
We sincerely apologize for the inconvenience caused during your stay. We regret that the water request was delayed despite multiple follow-ups and that our service did not meet your expectations. Your feedback has been shared with the hotel management to improve responsiveness and ensure such issues do not recur. We appreciate your patience, and the issues have now been resolved.
Excellent Stay
The property is very good, all the staff are very polite and good behaviour. Room is very clean with all amenities.
Room: Premium Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Wed Sep 24 19:19:09 IST 2025
Thank you for your wonderful feedback. We are delighted to know that you had a pleasant experience at FabHotel. It is great to hear that you found the property well-maintained and the room very clean with all the required amenities for a comfortable stay. We truly appreciate your kind words for our staff, and we are glad their polite and courteous behavior added to your overall experience. Your appreciation motivates us to keep delivering the best service to our guests. We look forward to welcoming you again at FabHotels for another comfortable and enjoyable stay.
Excellent Stay
Good hotel with comfortable rooms and service was too quick and staff behaviour is also good and humble.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Thu Sep 18 16:47:30 IST 2025
Thank you for your kind words. We’re glad you enjoyed the comfortable rooms, quick service, and humble staff. We look forward to hosting you again for another pleasant stay.
Excellent Stay
This budget hotel in India is a hidden gem! The room was well-maintained and cozy. The staff were always ready to help with anything I needed. I was pleasantly surprised by the cleanliness and the overall comfort. It was the perfect base for my short trip. Excellent value for the price!
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Thu Sep 18 16:47:55 IST 2025
Thank you for your wonderful feedback. We’re delighted you found our hotel a hidden gem with cozy rooms, helpful staff, and great cleanliness. Happy to know your stay was excellent value for money.
Excellent Stay
I was pleasantly surprised by the cleanliness and comfort at this budget hotel. The room had all the basic amenities, including air conditioning and Wi-Fi, which made my stay even more enjoyable. The hotel is located in a central area, making it easy to explore the city. Definitely worth the money!
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Thu Sep 18 16:48:32 IST 2025
Thank you for your kind words. We’re glad you enjoyed the clean, comfortable rooms, reliable amenities, and central location. Happy to know you found your stay worth the money.
Poor Stay
The bedsheet was soiled. Floor was soiled as well, never mopping was done. Ac wasn't cooling, Toilet seat was spoiled, TV wasn't working, There was no room service. Room smelled worse. No crockery was provided for eating food.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Sat Aug 30 15:31:12 IST 2025
We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the room cleanliness, AC, toilet seat, TV, room service, and amenities has been taken very seriously and shared with the concerned team for immediate corrective measures. At FabHotels, we strive to provide a comfortable and hassle-free experience, and it is disappointing to know that we fell short in meeting your expectations this time. Please be assured that the highlighted issues have now been resolved. We hope you will allow us another opportunity to serve you better in the future.
Excellent Stay
The property felt safe and well maintained. The bed was really comfortable and cozy. worthy to stay here The property felt safe and well maintained. The bed was really comfortable and cozy. worthy to stay here.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Thu Sep 18 16:48:57 IST 2025
Thank you for your feedback. We’re pleased you found the property safe, well maintained, and the bed cozy and comfortable. Happy to know you felt it was worthy to stay.
Excellent Stay
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Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Tue Oct 28 15:19:20 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
comfortable and clean stay with comfortable beds
wi wi-Fi speed was decent for work calls. Staff were polite and helped us with directions. Got early check-in without much hassle. Beds were really comfortable and cozy. Nice interiors and good lighting in the room. Lift and other amenities were well maintained.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Thu Sep 18 16:49:27 IST 2025
Thank you for your detailed feedback. We’re glad you enjoyed the smooth early check-in, comfortable beds, helpful staff, reliable Wi-Fi, and well-maintained amenities. We look forward to hosting you again.
Excellent Stay
I really enjoyed the stay here. The room was neat and clean. I felt it was worth the price . I will come back again. I really enjoyed the stay here. The room was neat and clean. I felt it was worth the price . I will surely come back again.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Wed Aug 27 18:42:35 IST 2025
Thank you for your kind words and appreciation. We are delighted to know that you enjoyed your stay with us and found the room neat, clean, and worth the price. Your satisfaction is our biggest reward, and it motivates us to keep delivering the best experience to our guests. We truly value your loyalty and look forward to welcoming you back soon for another comfortable and memorable stay with FabHotels.
Excellent Stay
Well located and peacefull services was timely would stay again washrooms was clean rooms was clean and clear Well located and peacefull services was timely would stay again washrooms was clean rooms was clean and clear.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Mon Aug 25 17:20:03 IST 2025
Dear Guest, thank you for your feedback. We are glad to know that you enjoyed the peaceful location, timely services, and clean rooms and washrooms. We look forward to hosting you again soon.
Good Stay
Overall experience is good. wifi little slow and food is good. specially tnx to staff.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Sat Aug 23 00:50:32 IST 2025
Thank you for sharing your experience! We’re happy you enjoyed the food and staff service. We’ll work on improving the Wi-Fi.
Good Stay
Everything worked well --- lobby looked good, nothing to worry about. Modern decor with all the essentials in place.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Mon Aug 25 17:18:42 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Excellent Stay
Great hotel with clean rooms and good breakfast. only parking space was limited. over all my experience was good Great hotel with clean rooms and good breakfast. only parking space was limited. over all my experience was good.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station
"Dear Guest, Thank you for your valuable feedback. We’re glad to know you enjoyed your stay, especially the clean rooms and good breakfast. We appreciate your kind words about the overall experience. We have also noted your concern regarding the limited parking space and will work on improving this aspect. Your feedback motivates us to keep enhancing guest experiences. Looking forward to welcoming you again with FabHotels." 🌟
Excellent Stay
Amazing stay. Rooms were spotless, staff was super helpful, and the location was perfct. Amazing stay. Rooms were spotless, staff was super helpful, and the location was perfect.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Mon Aug 25 17:18:14 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Good Stay
Overall a solid experience – food was decent, perfect for a quick trip.
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Mon Aug 25 17:19:10 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
the hotel was great also service was good and on time as well... it was ease to park car there .. the hotel was great also service was good and on time as well... it was ease to park car there ..
Room: Deluxe Room
FabHotel Prime The Aroma - ILBS Hospital/Chattarpur Metro Station has replied on Fri Aug 22 01:01:08 IST 2025
We’re delighted you had a great stay and appreciated our timely service and convenient parking. We look forward to hosting you again.
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Lodhi Road
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Surajkund
Udyog Vihar
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DLF Phase 3
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Karol bagh
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Nehru Place
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Patel Nagar
Hauz Khas
Paharganj
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Chittaranjan Park
Connaught Place
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Okhla
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Vikaspuri
East Delhi
Sector 9 Dwarka
Palam
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Mahipalpur
