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Dhirenpara, Guwahati
93 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its clean rooms, helpful staff, and convenient location near amenities and transport options. Many found the check-in process smooth and the overall atmosphere cozy. However, issues like miscommunication regarding the property's name, inadequate breakfast options, and cleanliness of linens were highlighted by some visitors. Despite these concerns, the service and room quality received positive remarks.
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Good Stay
"Had a comfortable stay at FabHotel Penthouse - A K Dev Road, Guwahati. The amenities were great, and the staff was friendly. Overall, a pleasant experience. Would definitely recommend it to others looking for a cozy stay in Guwahati."
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Sep 23 10:37:56 IST 2025
Thank you so much for your kind words and for giving us a 5-star rating! We're thrilled to know you had a comfortable stay at FabHotel Penthouse.It's great to hear that you appreciated our amenities and the friendliness of our staff. Your recommendation truly means a lot to us. We look forward to welcoming you back on your next visit to Guwahati!
Excellent Stay
Neat and tidy rooms with fast check in, Daily housekeeping was prompt and non intrusive, everything was sm Neat and tidy rooms with fast check in, Daily housekeeping was prompt and non intrusive, everything was smooth
Room: Deluxe Room
Poor Stay
Firstly, the hotel name is different from the website..... We roam for nearly an hour to find the hotel address at night time in heavy traffic. And the mobile numbers are also not working. No one picked up my call to assist. We booked a room for a family which consists of 4 persons.... But the hotel staff made some issues at the time of check in. Nearly after 20-25 minutes of arguments we got our room keys.... The hotel room is not sufficient for a family. And they don't provide complimentary breakfast also. We paid 380/- for breakfast. We don't even get a water bottle either. Really a terrific stay. Very disgusting.
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Wed Aug 20 16:06:57 IST 2025
Dear Guest, we sincerely regret the difficulties you faced during your stay. We apologize for the confusion regarding the hotel name and contact details, which caused inconvenience in locating the property. We also regret the delay at check-in, the room size issue, and the inconvenience caused regarding breakfast and water. This experience does not reflect the standards we strive to deliver. Your feedback has been shared with the concerned team to ensure such lapses are not repeated. Issues have now been addressed for future guests.
Excellent Stay
good room and service......transport is available.....food is available in the hotel only....or you can eat outside also...so many resturants are there....location is very good
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Wed Aug 13 18:44:26 IST 2025
Thank you for your feedback! We’re glad you enjoyed the room, service, location, and food options. Looking forward to hosting you again.
The exact name Hi City Inn should appear in the website
Location is great, but very difficult to find out using Google Map. Because the hotel's name is Hi City Inn. When we put Fabhotel Penthouse, it takes us to Gorchuk Cjariali, but we had hard to find out the hotet. We had to ask many people and finally got there. The exact hotel's name should appear in the booking. Room was large enough but hotel could have provided some basic things such as electrical kettle etc.
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Sat Aug 09 11:23:05 IST 2025
Thank you for sharing your feedback. We’re glad you appreciated the location and spacious room. We have noted your concerns regarding the listing name and basic amenities, and will work on improving them for a smoother experience in the future.
good Restaurants and clean hygiene
Excellent service as hotel staff is good
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road
Thank you for appreciating our service! 😊 We’re glad you found our staff to be good and helpful. Looking forward to welcoming you again for another pleasant stay! 🌟
me and my family had great time
it was a good experience for me and my family we ennjoy very much the staff was good and friendly it was nice experience booking a hotel from MakeMyTrip and also next time I will book hotel fromMakeMyTrip
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road
We’re delighted to know you and your family had a great experience! 😊 It’s wonderful that you enjoyed our friendly staff and had a pleasant stay. We look forward to hosting you again soon, and we’re glad MakeMyTrip made your booking experience smooth! 🌟
Terrible Stay
No signboard on hotel very hard to find property. No on picking up the call on number provided.no staff was there to assist..poor breakfast quality
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road
We sincerely apologize for the inconvenience faced during your stay. We regret the difficulty in locating the property, unresponsive contact numbers, lack of on-ground assistance, and the poor breakfast experience. This is certainly not the standard we aim to deliver. Your concerns have been shared with the concerned teams, and necessary improvements have been made. Issues have been resolved now to ensure better visibility, responsiveness, and service quality for all future guests.
Terrible Stay
name difference property name different on location and very unhinged and food very bad property location horrible
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Thu Aug 07 16:39:15 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. We understand your concern regarding the property name and location mismatch, as well as the food quality and overall experience. Your feedback has been shared with the concerned team to ensure such issues do not recur in the future. The issues highlighted have now been resolved.
Excellent Stay
Location wise this hotel is perfect. Finding transportation is super convenient. The service was also very good.
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 22 14:27:23 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Extra Charges
Since we arrived at the hotel in the morning, they charged us extra Rs. 1000 stating it as early check in. I think this is not justifiable.
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 08 14:37:55 IST 2025
We’re sorry for the inconvenience caused. Early check-in charges may apply as per hotel policy, but this should always be communicated clearly at the time of booking. Your feedback has been shared with the concerned team for review to ensure better transparency in the future. **The issue has now been resolved.**
Excellent Stay
This hotel is an example that budget properties can also provide good experiences. I had a very pleasant experience staying in this property. Will definitely book this again!!
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 22 14:27:16 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
One of the best hotels I have stayed at so far in Guwahati. I would score the property 10/10 on location.
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 22 14:27:15 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
very good and relaxing stay on this property. Loved the service and vibe. will definitely visit it again
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 22 14:27:12 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
The room was very neat and clean and the hotel was pretty good. Only the fooding system was trash like literally worst. The booking says breakfast included but it was not mentioned that very limited. We were 7 and the food offered was only seven item including the quantity. Which means you can only 7 items in quantity and not more than that even if you’re hungry, and if you ask for more they will simply charge you. Secondly there was not buffet system, you have to order into your room. I guess the fooding experience was worst other than than room was pretty good.
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road
Thank you for your valuable feedback. We're glad to hear that you found your room neat and clean, contributing to a comfortable stay. We apologize for any inconvenience caused by the breakfast service. Our complimentary breakfast is typically a limited à la carte offering, with a set number of items included per guest. Additional items are available upon request, subject to extra charges. We understand this may not have met your expectations, and we appreciate your understanding. Please note that breakfast policies can vary by property. We recommend checking the specific hotel's details or contacting the property directly for the most accurate information regarding breakfast offerings. We value your feedback and will share it with the concerned team to consider improvements in our breakfast service.
Room bed sheet not clean & Bathroom are very bad , Water are not good .....
Very bad Facility .... Room bed sheet not clean & Bathroom are very bad , Water are not good ..... Room bed sheet not clean & Bathroom are very bad , Water are not good .....
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Sat May 17 16:56:50 IST 2025
We regret to hear about the issues with cleanliness and water quality during your stay. This is below our standard, and we sincerely apologize for the discomfort caused. Your feedback has been shared with the hotel team to ensure immediate improvement in room hygiene and bathroom facilities. We appreciate you bringing this to our attention, as it helps us enhance our services. We hope to have the opportunity to provide you with a better experience in the future.
Excellent Stay
10/10 property in terms of location, infra, staff and food. Best budget hotel one can ask for. Would definitely stay here again
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 22 14:27:09 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Super
The property was really above expectations. The location was perfect and the whole process was smoothly done by the staff. Really good!
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Tue Jul 22 14:27:07 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
I loved the stay at this property. This has to be one of the best budget hotels in Guwahati. Too good
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Wed Aug 20 17:09:47 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
Excellent Stay
Loved the property. The location is superb. All the tourist places and market are nearby. Very good stay at the given price
Room: Deluxe Room
FabHotel Penthouse - A K Dev Road has replied on Wed Aug 20 17:09:51 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
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