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Dispur, Guwahati
31 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for being family-friendly and suitable for corporate meetings with polite staff who listen attentively to customer issues. However, there are concerns about cleanliness, with many noting dirty linens, small rooms, and inadequate housekeeping. Room facilities like AC and TV faced issues, and the food quality and overall service leave much to be desired. Noise levels also affected sleep quality.
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Excellent Stay
One of the best hotels for a family trip stay , couple friendly, suitable for corporate meets. The staff is very polite, they have the patience to listen to the customer's issue and immediately react to it for resolutions.
Room: Standard Deluxe Room
Average Stay
Housekeeping are not well service
Room: Standard Deluxe Room
Poor Stay
Tv not working ac not cooling food also not good room is very small which i saw in photo and smelling.
Room: Standard Deluxe Room
We were told there was no room
We were advised there was no room
Room: Deluxe Double Room
House keeping not satisfactory
Rooms are not properly cleaned. The bed sheets, pillow covers and quilts are not washed and also quite odd looking.
Room: Deluxe Double Room
Terrible Stay
Truly bad service in entire hotel. No one bothered to serve customer efficiently
Room: Deluxe Double Room
Absolutely pathetic
Please don't stay in this Hotel. Dirty linen. No intercom to call and inform the reception. Room was stinking, had to ask for room freshener. For which they could only provide phenyl.
Room: Deluxe Single Room
Business trip
It's an average Hotel and a small property
Room: Executive Room
Very poor
businessRooms are not good No towels no sleeper No water drinking glasses We are unhappy to stay there
Room: Deluxe Room
Hotel Barak Residency has replied on Fri May 31 18:01:44 IST 2019
Dear valued guest, greetings from Hotel Barak Residency, Guwahati, Assam! Kindly allow me to apologize for the inconvenience caused to you during your recent stay with us. We will definitely work on the needed sections. Your feedback is greatly encouraging and will motivate our team to do even better. Regards Hotel Barak Residency
Poor service and dirty bed
Room is OK but bed is soiled and not comfortable, also breakfast quality very poor.
Bed sheets were dirty and bed very uncomfortable
Room: Deluxe Room
Hotel Barak Residency has replied on Wed Aug 21 16:00:23 IST 2019
Dear valued guest, Greetings from Spring Valley Resort, Guwahati, Assam! Kindly allow me to apologize for the inconvenience caused to you during your recent stay with us. We will definitely work on the needed sections. Your feedback is greatly encouraging and will motivate our team to do even better. warm Regards- Ganga Gautam ( World Choice Hotel Private Limited)
Terrible Stay
It was very dirty and too noisy, we could not sleep properly.
Room: Deluxe Room
Hotel Barak Residency has replied on Wed Aug 21 16:00:53 IST 2019
Dear valued guest, Greetings from Spring Valley Resort, Guwahati, Assam! Kindly allow me to apologize for the inconvenience caused to you during your recent stay with us. We will definitely work on the needed sections. Your feedback is greatly encouraging and will motivate our team to do even better. warm Regards- Ganga Gautam ( World Choice Hotels Private Limited)
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