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Review Of Hotel Horn Bill

Paltan Bazaar, Guwahati | 6 minutes walk to ASTC Bus Terminus

    User Rating & Reviews

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    2.1
    Average

    305 Ratings, 218 Reviews

    excellent
    6%
    very good
    11%
    average
    17%
    poor
    24%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location3.7
    • Cleanliness2.6
    • Room2.7
    • Food2.2
    • Hospitality2.8
    • Value For Money2.4
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    Review Summary

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    Based on guest feedback, this property has significant issues that guests appreciate. Many mentioned severe cleanliness problems, with dirty rooms and bathrooms being a common complaint. Lack of basic amenities like towels, hot water, and functioning AC units frustrated guests. Staff behavior was frequently noted as unprofessional, contributing to a disappointing experience. Despite a good location near the railway station, overall service and room conditions were widely criticized, detracting from the stay.

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    Positive first
    2.0

    Poor Stay

    nitin g.

    management system very bad 🙂 room not clean properly

    Travel Month: Oct 2025

    Room: Super Luxury

    1.0

    one horrible night @Hornbill hotel guwahati

    kaustov g.family

    one horrible night with my famil ....info provided by the management...infact there is no management only ..no tv ,no swich,no house keeping ,no receptionist, no lift .... disgusting...in fact no water bottel no plate no food ..nothing all zero actually Lake of Maintenance.. one horrible night with my family ....

    Travel Month: Aug 2025

    Room: super deluxe room

    1.0

    The hotel was so much teriable

    vivek g.group

    I have search in MakeMyTrip Maine Makemytrip mein Yeh Hotel Dekha Tha jaane Ke baad mein Dekha Itna Hotel ka condition already Maine book kar Diya Tha mujhe ni pata Hai room Aisa hoga aur aur Yeh reception mein Jo manager Tha Usne sabse Pehle kiya ki Aapka koi booking Nahi Hai aur baad mein Humne Jab ko Jab kisko Dekha Hamara trip Maine Jo kiya baad mein Usne Phir Humne Ke liye Maine book kiya Tha Usne Usne Bhola ki Yeto Doi Hai Aapko Ekka extra Pe Karna padega already Jo ki Maine already pay kar Chuka Tha Maine MakeMyTrip mein trip

    Travel Month: Jun 2025

    Room: Deluxe AC Room

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    1.0

    Worst hotel I have stayed ever

    ujjwal k.family with 2 kids

    Hotel room was too dark. there was not enough lights in the room.All the lights were either fused or uninstalled. Bathroom was very dirty. Hotel management was completely unaware about my booking. I booked this hotel through MMT It was not worthy for 2700 Rs/day in a city like Guwahati. I was traveling with my family and I feel ashamed for this hotel in front of them. I am feeling cheated. I am attaching some photographs

    Travel Month: May 2025

    Room: Super Luxury

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    1.0

    worst hotel anyone can stay spending one thousand five hundred

    kiningbuibe j.solo

    terrible service will rate Less than zero if possible washroom WOW terrible room, washroom, no late check out

    Travel Month: May 2025

    Room: Super Luxury

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    3.0

    Average Stay

    rostom h.solo

    I booked AC Dulux room , it was good but the window has no grilled and cannot lock it, not safe to keep your belongings while going out . the door lock also not functioning properly.

    Travel Month: Mar 2025

    Room: Deluxe AC Room

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    2.0

    Room quality very poor hotel is not clear ekdm bkwass hotel tha me bilkul bi

    kuldeep j.group

    Room bilkul bhi acha nhi tha hotel bhi mera acha nhi tha sb kuch ekdm bkwass jo hotel mene book kiya tha wo mujhe nhi mila uske badle me dusra hotel diya jo ki ekdm bkwass tha

    Travel Month: Mar 2025

    Room: super deluxe room|Deluxe Double Room

    1.0

    Terrible Stay

    biki c.business

    Worst hotel in guwahati, staffs are useless behaves rudely and all the staffs should be attested by police and the hotel should be closed by the administration.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    arunabha c.family

    We have not stayed in hotel. Pathetic experience. I have paid full amount. Hotel was horrible. Can't be stayed.

    Travel Month: Dec 2024

    Room: super deluxe room

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    1.0

    Terrible Stay

    smita s.

    Hotel was pathetic, there were endless problems like no electricity, no water, toilet was very dirty, window lock was broken, no safety, bed sheets were dirty etc i would not recommend any one to this hotel. I changed the hotel the same day. Wasteage of money.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    Hotel Horn Bill has replied on Fri Dec 06 09:57:14 IST 2024

    sorry for your inconvenience. Actually our hotel is under renovation.

    2.0

    Poor Stay

    brij p.family

    Poor condition of toilet & room condition & no water available to drink so i m disappointed for the hotel room

    Travel Month: Nov 2024

    Room: super deluxe room

    1.0

    Horrible experience

    sujoy g.business

    Very very bad experience, never book hotels or flights, worst of money, make my trip should be looking this kind of chiting of hotels and should also refund full amount

    Travel Month: Nov 2024

    Room: super deluxe room

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    1.0

    Terrible Stay

    parwinder s.

    V bad service, no water at room 8hour and water is v bad quality fully black.

    Travel Month: Oct 2024

    Room: Deluxe AC Room

    1.0

    Very bad

    rahul d.loyalty-iconbusiness

    The rooms were sooo filthy stinking, i would never suggest anyone to stay in there, the picture they show is just the opposite when u actually visit, wasted my money

    Travel Month: Oct 2024

    Room: Deluxe AC Room

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    1.0

    Terrible Stay

    bomkar b.

    Worst hotel. Old and dirtiest hotel. No repair wall. Linens were dirty n smells like rotten

    Travel Month: Sep 2024

    Room: super deluxe room

    1.0

    Terrible Stay

    rajib l.loyalty-iconsolo

    The room is not cleaned, the bathroom fittings are broken, the room picture & the actual room are different, very bad service, food not available, cold breakfast given. Overall very bad experience, do not book this hotel.

    Travel Month: Aug 2024

    Room: super deluxe room

    1.0

    Terrible Stay

    samuel l.loyalty-iconfamily

    Toilets were not clean the ac/ fan was not cooling the room bedsheets were dirty there were no attendants however the receptionist (only one guy) was helpful and not rude

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe AC Room

    1.0

    Worst hotel of guwa

    kajal d.family

    One of the most worst hotel in entire north east india also in guwahati so dirty room dirty toilet dirty bed sheet pillow room. Dirty bad condition of room no response from staff bad hospitality services bad this hotel will bad impact

    Travel Month: Jul 2024

    Room: Deluxe AC Room

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    2.0

    Hotel should take a repairing step in all aspects.

    kamalesh k.family

    Uncleanliness, toilet flash not working, doors lock not working properly, breakfast quality is very poor

    Travel Month: Jul 2024 (3-Night Stay)

    Room: super deluxe room

    2.0

    I will never ever stay in this hotel in my life

    khangembam p.business

    Amenities in this hotel are a total fail. The toilets are very dirty and the water tap is not working and leakage and water was wasted and no exhaust fan is in my room, the tv and local cable network is available there but they do not have an adapter for the set of box in my room and lots of mosquitoes also there in my room. I myself buy a good-knight liquid from the market to stay overnight.

    Travel Month: Jul 2024

    Room: Deluxe AC Room

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