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Lachit Nagar, Guwahati | 10 minutes walk to Nemcare Super Speciality Hospital
83 Ratings, 27 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciated the good location of the property and noted that it's convenient for work. However, many expressed dissatisfaction with the service, cleanliness, and the state of amenities. Issues like malfunctioning AC, unclean rooms, and poor breakfast options were frequently mentioned. While some enjoyed their stay and found the staff polite, the overall sentiment leans heavily towards disappointment due to the lack of proper housekeeping and management responsiveness.
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Poor Stay
Current went off (backup came post 30 mins) mosquitoes were there...hardly anyone recieve intercom call..picture and hotel do not match at all..
Room: Deluxe Room
Treebo Park Palace has replied on Sat Oct 25 19:10:09 IST 2025
Dear indrila mitra, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concerns highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Poor Stay
Approach to hotel embarrassing, ambience of hotel and room shabby, room service and staff bad. Not at all worthy of staying. Never ever. My poor judgement
Room: Deluxe Room
Treebo Park Palace has replied on Sat Oct 25 19:11:19 IST 2025
Dear MANU RISHI, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concerns highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Average rating hotel
The room was okay but the AC was not working properly. The complementary breakfast was very bad. Good Location.
Room: Economy Room
Treebo Park Palace has replied on Thu Oct 02 13:06:35 IST 2025
Dear SURJADOY HAZRA, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addressing the issue highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Location Matters and Hygien
Location was at Prime Place of Guwahati but one thing that disappoint me was that the house keeping is not cleaning properly . I ve got hair of girls in my bed
Room: Economy Room
Treebo Park Palace has replied on Tue Aug 12 16:21:10 IST 2025
Dear Forhad Khan, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad you found the location convenient. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Quality to be improved
My booking was for 2 nights 18.07.2025 and 19.07.2025. The room was ok but service was below average. During my check in no water was provided which was provided only after I informed. In the room, no towel was provided, no toiletories was provided. Hand wash jar was empty, no soap or other thing was given. Handle of wardrobe was broken. I think this min requirement was supposed to be provided and that too when I was booking
Room: Standard Room
Treebo Park Palace has replied on Mon Aug 04 17:10:58 IST 2025
Dear Panna Das, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Excellent Stay
very Happy to stay here.. location is perfect for working.. food quality is excellent with very reasonable price. Everyone is very polite and helpful.
Room: Standard Room
worest
worest service food is vv bad and no power hole nite the cannot on the generater in this hotel particular VV bad experience.
Room: Economy Room
Treebo Park Palace has replied on Wed May 21 20:33:49 IST 2025
Dear Gopala Raju, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Good Stay
Everything fine except the Breakfast timing. I was 8nformed that I can get at 8 AM, but cannot get even at 8:25 Am and I have to leave the Hotel without taking Breakfast!
Room: Deluxe Room
Treebo Park Palace has replied on Thu Apr 24 23:33:09 IST 2025
Dear Remlalmuana, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
Had a truly wonderful stay great service, clean rooms, and relaxing ambiance.
Room: Economy Room
Treebo Park Palace has replied on Wed Apr 16 13:20:09 IST 2025
Dear Kunal Medhi, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our service and the rooms. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Good Service
It was an excellent stay..Property is easily located with rickshaw service..had all the amenities and food was good too..staff was helpful
Room: Standard Room
Treebo Park Palace has replied on Wed Apr 16 13:20:42 IST 2025
Dear Neeraj Rawat, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating our staff, food, and amenities. We look forward to having you back soon. Best Wishes, Treebo Hotels
Good Stay
Everything is good and food needs to be improved and staff is not Okok. Overall it was a good experience. Enjoyed bit
Room: Standard Room
Treebo Park Palace has replied on Thu Apr 10 22:58:10 IST 2025
Dear Vijay Prince, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely look into the improvement areas highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Worst Hotel ever visited
THE STAFF BEHAVIOUR IS SOO WORST. THEY PROVIDED AN UNCLEANED ROOM WITH MALFUNCTIONED AC and TV. The room was very conjusted and small as They provided a standard room instead of the Deluxe room which we booked. The room didn't have any calling bells. The room landline phone was also not working. The bedsheets and comforter were uncleaned. They didn't even provided any electric kettle. Moreover the room which was allotted to us didn't have any room number even. When I complained at the reception to change the room he shouted at me saying it's not their concern since we booked from a third party app. Overall we are unhappy with our booking.
Room: Deluxe Room
Treebo Park Palace has replied on Sat Mar 22 16:11:49 IST 2025
Dear Satarupa, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
can book
businessA good stay. Rooms are okay. Location is fine. Food can get better.
Room: Deluxe Room
Treebo Park Palace has replied on Sat Mar 22 16:11:52 IST 2025
Dear Guest, Thank you for sharing your feedback. We are glad that you enjoyed your stay with us. We will look into the concerns you have highlighted. We look forward to hosting you better next time.
Terrible Stay
The hotel provided a small room and charged us for the delux room saying that they now didn't have any deluxe room available.
Room: Standard Room
Treebo Park Palace has replied on Sat Mar 22 16:11:57 IST 2025
Dear Satarupa, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concern with our team. We regret falling short and hope to serve you better next time.
Terrible Stay
Breakfast was included but it was all finished when we reached. Also staff behaviour very rude.
Room: Standard Room
Treebo Park Palace has replied on Sat Mar 22 16:12:03 IST 2025
Dear Sukti Das, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Good Stay
It was decent
Room: Economy Room
Treebo Park Palace has replied on Sat Mar 22 16:12:17 IST 2025
Dear Amitava Ghosh, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo
Average Stay
The bedsheets were not cleaned everyday and they asked for rupees 500 because i was not getting an uber for a distance that was showing 120 on uber for cab, that too for an auto. Quite unethical.
Room: Deluxe Room
Bang for bucks
coupleThe stay was nice and the breakfast was also very good. The rooms were clean and the management was also good
Room: Standard Room
Treebo Park Palace has replied on Sun Nov 17 13:11:13 IST 2024
Dear Kunal Das, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff, rooms, and breakfast. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Excellent Stay
soloWonderful experience staffs are very friendly. Will highly recommend to all for stay and enjoy the experience
Room: Standard Room
Treebo Park Palace has replied on Sun Nov 17 13:11:42 IST 2024
Dear Chittaranjan Hidam, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating our staff. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hotels
Clean environment everywhere
soloGood location, responsive room service, clean and comfortable room, fast check out. It was an excellent stay. Room design is contemporary and i like it a lot.
Room: Deluxe Room
Treebo Park Palace has replied on Tue Jul 30 12:36:36 IST 2024
Dear Ashish Biswas, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hotels
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