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You are booking hotel for more than 30 days

Review Of Hotel O Hill View Residency near ACA Stadium0123401234

Kala Pahar, Guwahati | 1.3 km drive to ACA Stadium Guwahati

    User Rating & Reviews

    • everyone
    • group
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    2.8
    Average

    105 Ratings, 61 Reviews

    excellent
    26%
    very good
    13%
    average
    14%
    poor
    10%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 1
    • 5
    • 2
    • 2
    • 3
    • 2
    • 1

    Rating Categories

    • Location2.9
    • Cleanliness3.3
    • Room2.7
    • Food3.3
    • Hospitality3.5
    • Value For Money2.4
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    Reviews Summary

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    The property has received a mixed response from guests. Key highlights include issues like overbooking, demanding extra charges, and unclean conditions with cockroaches, which have frustrated many. While some guests appreciated the friendly staff and great views from the terrace, others reported poor maintenance and lack of basic amenities like water and WiFi. Location seems to be another concern, with guests mentioning that it's quite far from the city center. Overall, the experience varies significantly.

    Sort by:

    Positive first
    1.0

    Fraud in booki

    rajib b.couple

    They said the hottle is already full and could not give any room. Although they have managed is in another nearby hotel but took extra 500 rs more. This is a terrible hotel and you should remove it from your list. They were taking advantage of the arijit singh concert organized nearby and we're charging 3000 rs. For a room. And all the other consumers that have booked the hotel previously were told that the room were full. And merely asking everyone to call the customer care and ask for refund. Please do check the background of all such matter before confirming a booking. I am very disappointed about your customer service as well as the hotel.

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Rubbish

    raj a.family

    W erst experience ever, bedroom and bathroom toilet are in very bad connection and smells like hell. Their kitchen totally messed, they charged extra for room upgration and again i experience the same. Zero management, zero care, zero hospitality. Tottaly rubbish hotel.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Classic

    2.0

    Poor Stay

    nameeb s.loyalty-icon

    I had done this booking as the original booking i made happened to be. At this property, first thing was that they refused entry stating we need to pay extra. I paid 2000- extra as i had 4 women with me and did not have the time or temperament to argue. The receptionist and room boys were willing to help in every way possible but the property itself was filthy and infested with cockroaches. The taps were leaking and one of the bathrooms had waterlogging. Do not have images handy. Sorry

    Travel Month: Apr 2023

    Room: Classic

    Hotel O Hill View Residency near ACA Stadium has replied on Wed May 31 16:12:15 IST 2023

    Hi, Nameeb! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

    5.0

    Excellent Stay

    gobind s.

    Good place to visit. Well mannered staff and manger too. Satisfied with their work. 10/10

    Travel Month: Apr 2023

    Room: Saver Double

    Hotel O Hill View Residency near ACA Stadium has replied on Sat Apr 22 05:13:53 IST 2023

    Hey gob-ind sarma, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon ) regards, sagar

    1.0

    Terrible Stay

    chiranjeev d.family

    I didn't stayed there because hotel was asking for extra money

    Travel Month: Mar 2023

    Room: Saver Double

    Hotel O Hill View Residency near ACA Stadium has replied on Wed May 31 15:59:32 IST 2023

    Sorry for the inconvenience, Chiranjeev! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Vijay

    1.0

    Hospitality

    rupjyoti r.couple

    Very bad staff and unprofessional room floor are so dirty. Water is not available for 6 hours. Never go on this hotel. Bad behaviour

    Travel Month: Mar 2023

    Room: Saver Double

    1.0

    Pathetic

    rajendra p.solo

    Very bad experience, denied cheking, asked for rs 500 more amount before checking or else checking was denied. A

    Travel Month: Mar 2023

    Room: Classic

    1.0

    Location is too far from city

    krisanu s.business

    It's a far from the city, within 1 km of this hotel nothing is there, if you want to smoke then also you have to travel or walk at least 1 km. And the staff behaviour is also not good, the hotel charge me extra 500 per day saying that they don't have any room left in my booking rate and they denied booking, at that time i have to pay another rs 500 extra for the room, this is a pathetic experience with mmt, so the rating is 1, this hotel don't even deserve 1 star.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    gaurav d.family

    To be honest, it was one of the worst experience I had ever encountered. When we reached the Property and went to the reception counter, They told me OYO had overbooked. As there was only 20 rooms in the property, OYO had overbooked to 40 rooms. as after I paid my whole amount, I couldn't get any rooms in this property and I had to face lots of problems while looking for hotels at specific time and had to pay extra. Thank you 🙏🏼🙏🏼

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Very bed response

    dipankar.group

    Very bed hotel. I will never want to go at that hotel

    Travel Month: Oct 2022

    Room: Classic

    1.0

    After booking extra money given to the reception boy

    monowar h.business

    After booking & online payment the reception boy want extra money others wise no any room to stay

    Travel Month: Oct 2022

    Room: Classic

    • user photos
    1.0

    1000 extra taken from me and not provide bill

    subrata d.

    1000 rs paid 6 extra to the hotel as instructed by mm t help line to refund the extra amount. Hotel's manager still not provided the bill to me after asking several times. Please do something on priority

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Terrible Stay

    rebika l.solo

    Worst hotel. I highly recommend not to stay in this hotel.

    Travel Month: Jun 2022

    Room: Saver Double

    1.0

    Disgusting place

    reynith a.solo

    It was of the worst place i’ve ever booked, if you’re a clean freak never go to this place, such a nasty and pathetic conditions of furniture and if you’re a solo traveler, you’re not alone there you have to spend the night with lizards and cockroaches.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Classic

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    1.0

    Worst experience

    piyush m.solo

    Worst facility. There were no water in the bathroom and insects were there in the room and bathroom. Room was very dirty. Even after contacting them multiple times they haven’t cleaned the room and nobody came for the room service. Bedsheet mattress everything was dirty. I have got infection on my skin and it’s red. It’s itching very badly!

    Travel Month: Mar 2022 (4-Night Stay)

    Room: Classic (2X)

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    Hotel O Hill View Residency near ACA Stadium has replied on Fri Apr 08 11:50:44 IST 2022

    Hi, piyush! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy

    2.0

    Not for a family stay

    prasanjit b.solo

    I spent a night over there. But the atmosphere i faced not good enough

    Travel Month: Feb 2022

    Room: Classic (2X)

    • user photos

    Hotel O Hill View Residency near ACA Stadium has replied on Fri Apr 08 11:50:45 IST 2022

    Apologies for the problems you had faced, prasanjit! we have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, amelia.

    4.0

    Good place

    vijay r.couple

    The view from the terrace of the hotel is beautiful.

    Travel Month: Feb 2022 (4-Night Stay)

    Room: Saver Double (X)

    Hotel O Hill View Residency near ACA Stadium has replied on Fri Apr 08 11:50:45 IST 2022

    Thank you for rating us highly. We are glad to know that services offered by us meet your expectations and we will endevour to keep it up. Regards, james

    5.0

    Excellent Stay

    mahanth g.solo

    The hotel room walls aren't clean and hot water isn't working. I've changed my room to terrace and it's pretty good and a bit expensive.

    Travel Month: Jan 2022 (4-Night Stay)

    Room: Classic (2X)

    Hotel O Hill View Residency near ACA Stadium has replied on Sat Jan 15 07:49:47 IST 2022

    Hi, mahanth geddam! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, amit

    1.0

    Not as per the pictures shown

    ranjeeth k.family

    Ok type. Tempted as per the pictures shown, but not well maintained. So-rounding area and location of the hotel is not good for visiting purpose.

    Travel Month: Dec 2021

    Room: Classic (2X)

    Hotel O Hill View Residency near ACA Stadium has replied on Thu Feb 03 03:30:41 IST 2022

    Hi ranjeeth kumar arelli, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    1.0

    Terrible Stay

    pubali t.family

    Staff are not good. Dirty, low maintenance

    Travel Month: Nov 2021

    Room: Classic (2X)

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