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You are booking hotel for more than 30 days

Review Of Hotel Ambarish Grand Residency0123401234

Guwahati, Guwahati | 4 minutes walk to ASTC Bus Terminus

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    341 Ratings, 249 Reviews

    excellent
    13%
    very good
    22%
    average
    21%
    poor
    20%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 3
    • 1
    • 5
    • 4
    • 2
    • 1
    • 1
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.1
    • Room3.2
    • Food3.2
    • Hospitality3.5
    • Value For Money3.0
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    Reviews Summary

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    Guest reviews indicate significant drawbacks at this property, highlighting unclean rooms and bathrooms with poor maintenance. Many guests experienced issues with broken amenities like AC and TVs, and inadequate service, including delayed breakfast orders. Staff responsiveness was often lacking, and basic provisions, such as towels and toiletries, were frequently missing. While the property enjoys a prime location near the railway station, the overall experience left guests disappointed, calling into question its value for money.

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    Positive first
    2.0

    Poor Stay

    rohan k.

    Working stafff is not good … he is lair… I booked ac rooom but he say ac room is not avilable

    Travel Month: Jul 2025

    Room: Executive AC Room

    Hotel Ambarish Grand Residency has replied on Sun Sep 07 15:16:53 IST 2025

    Dear Rohan Kumar, Thank you for your feedback. We're truly sorry to hear about your recent experience and any inconvenience caused. Please accept our sincere apologies for the confusion regarding your AC room booking. We take all guest concerns seriously and will be looking into this matter with our team to ensure it doesn’t happen again. Your comfort is very important to us, and we’re committed to improving our service. If there’s anything we can do to make this right or assist further, please don’t hesitate to contact us directly. Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    3.0

    Average Stay

    pragati c.

    Lift not working but overall staying experience is good.

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Ambarish Grand Residency has replied on Mon Aug 04 19:32:08 IST 2025

    Dear Pragati Choudhary, Thank you for your valuable feedback. We're delighted to hear that you had an overall enjoyable stay with us. We sincerely apologize for the inconvenience caused by the lift not working during your visit. Please be assured that we are actively working to resolve this issue as a priority. Your comfort is very important to us, and we truly appreciate your understanding. We hope to welcome you back soon for an even better experience. Warm regards, Shrawan Today Hospitality Pvt. Ltd.

    1.0

    Terrible Stay

    biswajit p.

    There Facilities are totally disgusting. And on the first morning I told them to clean up the room and even I was provide the room key to reception but when I beck to the room it’s totally mashed up..

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Ambarish Grand Residency has replied on Mon Aug 04 19:34:49 IST 2025

    Dear Biswajit Paul, Thank you for sharing your experience with us. We are truly sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for the condition of the facilities and the inconvenience caused by the lack of proper housekeeping, despite your clear instructions and cooperation. This is certainly not the level of service we aim to provide, and we take your feedback seriously. We are addressing this matter with our housekeeping and front desk teams to ensure such incidents do not happen again. We value your feedback as it helps us improve, and we hope you might consider giving us another opportunity in the future to provide you with the experience you rightfully expect. Kind regards, Shrawan Today Hospitality Pvt. Ltd.

    1.0

    Terrible Stay

    sandip d.loyalty-iconfamily

    Rooms and service have been terribly disappointing, the bathrooms were not cleaned properly and the beds were unclean too. Definitely not the best choice for a hotel in guwahati. Oh yeah, the ac was broken.

    Travel Month: Oct 2024

    Room: Executive Room

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    Hotel Ambarish Grand Residency has replied on Mon Aug 04 19:43:07 IST 2025

    Dear Sandip Das, Thank you for taking the time to share your experience. We are very sorry to hear that your stay did not meet expectations, and we sincerely apologize for the cleanliness and maintenance issues you encountered, including the condition of the bathroom, bedding, and air conditioning. This is certainly not the standard we strive to uphold, and we have already shared your feedback with our housekeeping and maintenance teams to ensure immediate corrective action. Your comments are extremely valuable to us and will help us improve our services moving forward. We truly regret the inconvenience caused and hope you might give us a chance in the future to provide a much better experience. Kind regards, Shrawan Today Hospitality Pvt. ltd

    3.0

    Average Stay

    avishek.business

    Entire experience was pathetic. 1. Rooms were decorated but never cleaned. Carpets are like never treated or cleaned in last 10 years. 2. Rooms were so dirty you can't walk bare foot. 3. Toilet were dirty. Comod was totally yellow, some part of bathroom were broken from celling. 4. Bath tub were never cleaned and no curtain was there while having bath. 5. Room intercom were disconnected. So calling them from personal phone, but not a single no was reachable. 6. After checking in asked for breakfast, they said someone will come and take the order. So i have waited for 2 hrs but no one came. I went to reception to place order, they accepted it but not foods were not delivered. Later on i came down to reception and asked them to cancel order, came to who had taken the order didn't placed it to kitchen. From reception another direct calling no provided to me for calling. 7. Next day tried for more than 30 mins to call on that no for breakfast order, but no one was bothered to pick up the call. So i had no other option and had breakfast outside the hotel. For me this is 1st and last time i stayed in this hotel.

    Travel Month: Jul 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    sanjay c.solo

    First time i ll stay this type horrible hotel. Telephone not working, tv not working, only. Ghesher not working. Only 2/3 staff work in this hotel. If any one offer to stay in free i dint like this hotel.

    Travel Month: Jul 2024

    Room: Deluxe Room

    Hotel Ambarish Grand Residency has replied on Mon Aug 04 19:48:50 IST 2025

    Dear Sanjay Chaurasia, We’re truly sorry to hear that your stay was so disappointing. Please accept our sincere apologies for the inconvenience you faced with the room facilities, lack of working amenities, and limited staff support. Your experience is clearly far from what we aim to provide. We are currently reviewing all the issues you've mentioned and taking corrective steps to improve our service and facility management. Your feedback is extremely valuable, and we are committed to making necessary changes to ensure this does not happen again. Thank you for bringing these matters to our attention. Warm regards, Shrawan Today Hospitality Pvt. Ltd.

    1.0

    Horrible & haras full

    joydip p.loyalty-iconbusiness

    Most ever bad experience in a hotel stay at Guwahati. The amenities and services are the most horrible, which I have never experienced .

    Travel Month: Jul 2024

    Room: Executive Room

    2.0

    Poor Stay

    poomani m.

    2

    Travel Month: Jun 2024

    Room: Executive Room

    1.0

    Scam!

    arpanjyoti g.solo

    Really not good. I went for a good package plan with advance booking, unfortunately while checking in they denied my booking. After countess argument for an hour we finally could check in. Even then they gave md a horrible room. They even don’t look at pure request made by guest. No amunities, complementary breakfast is a scam. If you value the money have stated in a better place earlier, kindly go for a different. I recommend mayur

    Travel Month: Jul 2024

    Room: Executive Room

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    1.0

    Terrible

    utpal n.family

    Hotel staff is totally rough, no proper way to contact them, bathroom dirty. No co operation from staff

    Travel Month: Jul 2024

    Room: Executive Room

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    2.0

    All is not wel

    darry k.family

    We had booked the hotel last minute and the hotel seems decent enough for my family to stay for one night, but it turn out wrong. The reception staff was helpful, but apart from that everything is a mess. Right from allotting a room and made as changed rooms twice, once a room where someone was already staying had been allotted to us and few minutes after we were asked to leave the room and that they have given us another one. The rooms were dirty, the bathroom was dirty the ac was a problem.

    Travel Month: Jun 2024

    Room: Executive Room

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    2.0

    Poor Stay

    jiveshwar h.couple

    Lack of proper room cleanliness, bathroom (basic amenities, no recharge of set top box (tv is for show off, no telephone to contact room service, and other things

    Travel Month: Jun 2024

    Room: Executive Room

    2.0

    Very poor

    george l.loyalty-iconcouple

    Hospitality very bad and unwell maintain of room with stinky bathroom. Their services from the beginning till the end very very lazy with staff. No wifi no iron and limited food menu

    Travel Month: Jun 2024

    Room: Deluxe Room

    2.0

    Not at all worth it to stay. If you want to stay prior to check it out.

    ayan d.solo

    They are not maintaining protocol, food quality very bad, unhygienic. Tv set not working. Man power are not trained, they have not any curses.

    Travel Month: May 2024

    Room: Executive Room

    3.0

    Average Stay

    niloy s.family

    Room and washroom was good. But the service is not as good. Tv is not working and we almost called 5-6 times and at the last moment they made the tv at working condition. Free breakfast is also not good.

    Travel Month: May 2024

    Room: Executive Room

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    1.0

    its very poor experience of Hotel.

    himanshu b.loyalty-iconbusiness

    Hotel rooms are very poor / AC not working, bathroom are very dirty compared second class waiting room.food is pathetic. Smell from bed , no one can give reply for any thing. No staff available for listening…

    Travel Month: May 2024

    Room: Deluxe Room

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    1.0

    Terrible Stay

    premjit s.family

    Worst, they didn't care for those who booked a room online. Very very bad experience, no drinking water given, told us to buy from outside. No soap, no towels, no slippers. Pathetic service and behaviour of the staff. I had to check out and stayed in a different hotel.

    Travel Month: Apr 2024

    Room: Deluxe Room

    3.0

    My experience

    saugata c.loyalty-iconbusiness

    Good. Staff behaviour is very good. Food are spicy. They are trying to improve. Location is very good.

    Travel Month: Mar 2024

    Room: Executive Room

    1.0

    Terrible Stay

    manjinder s.business

    Dirty rooms & washrooms. No room service at all. No one cares about guest. Rooms are really very dirty.

    Travel Month: Mar 2024

    Room: Executive Room

    Hotel Ambarish Grand Residency has replied on Tue Apr 02 16:54:32 IST 2024

    thak you your valuable comment. But sir you did not inform that you require occupied service or not even you complain to shift your room.

    1.0

    Terrible Stay

    diksha b.business

    The hotel only in the picture looks good but after i took up a room i saw it was very very dirty room and worst washroom stinking. They never clear the washroom n food was horrible. Just couldn't eat. I have booked the hotel for 3 days but i vacated the very next day. It's a waste of money.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Executive Room

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