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Mahalakshmi Nagar, Indore
11 Ratings, 5 Reviews
Last 10 Customer Ratings (Latest First)
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good experience
I had a wonderful stay at this hotel! The rooms were clean, spacious, and well-maintained. The staff was extremely polite and helpful, always ready to assist with a smile. The food at the restaurant was delicious, and the breakfast spread had plenty of options. The location is convenient, close to major attractions, yet peaceful. Overall, a great experience — I would highly recommend this hotel to anyone looking for comfort and good service.
Room: Deluxe Room
FabHotel New Krishna Palace has replied on Thu Oct 30 15:47:33 IST 2025
Thank you for choosing FabHotels and for sharing such a wonderful review. We are thrilled to know that you had an enjoyable stay and appreciated our clean, spacious, and well-maintained rooms. It’s great to hear that our polite and helpful staff made a positive impression and enhanced your overall experience. We are glad that you enjoyed our restaurant offerings and breakfast spread, as well as the convenient yet peaceful location of the hotel. At FabHotels, we strive to provide every guest with comfort, excellent service, and a memorable stay. Your recommendation means a lot to us and encourages our team to continue delivering high standards of hospitality and care. We look forward to welcoming you again for another delightful and hassle-free experience with FabHotels. Warm regards, Team FabHotels
Terrible Stay
It is not a hotel. It is a brothel. Whole night men and women keep coming going. Could hear them shouting, laughing, doors shutting opening whole night. Couldn't dare to open doors. In the morning when we left. The corridors were stinking of alcohol. Room was not that clean. Leaking bathroom. Dirty toilet seat. Uncomfortable bed and pillow. No full mirror to get ready. Horrible experience i had.
Room: Deluxe Room
FabHotel New Krishna Palace has replied on Fri Oct 31 15:55:56 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Terrible Stay
V. Bad experince. Bad rooms/bathrooms, no towels, no staff, while booking they said the price inculdes breakfast but it has no restaurent in it. The rooms gives negative vibes overall.
Room: Deluxe Room
FabHotel New Krishna Palace has replied on Tue Jul 30 13:10:32 IST 2024
Dear Mr. Jain, Thank you for taking the time to share your feedback. I sincerely apologize for the experience you had during your stay. We are committed to providing our guests with a comfortable and pleasant experience, and I am disappointed to hear that we fell short of your expectations. I am sorry for the issues you encountered with the room and bathroom conditions, as well as the absence of towels and staff support. Your comments regarding the breakfast and restaurant situation are also noted, and I understand how this added to your frustration. Please be assured that we are addressing these concerns with our team to ensure such issues do not occur in the future. We value your feedback and would appreciate the opportunity to make things right. If you would be open to discussing this further or have any additional suggestions, please feel free to contact me directly. Thank you once again for bringing these matters to our attention. Best regards, Dipa Sireswal Revenue Manager Hotel Western Arc, Indore
Poor Stay
businessLocation is well accessible, maintenance to get zero number. Very small room, don't entertain makemytrip customer properly. They will keep your id proof digitally as well as photography, no significant reason for this. Very small room, you will get damaged lights, ac, open wares, poor quality of washroom.
Room: Premium Room
FabHotel New Krishna Palace has replied on Wed Jul 31 18:57:10 IST 2024
Dear Mr. Pradhan, Thank you for your feedback. We apologize for the issues you encountered during your stay. Your comments have been noted, and we are addressing them promptly. We hope to improve and provide a better experience on your next visit. Best regards, Team Hotel Western Arc, Indore
Very bad
Room bathroom bedsheet was not clean, every room was dirty. It's has been a very bad experience never visit again this hotel.
Room: Deluxe Room
FabHotel New Krishna Palace has replied on Tue Jul 02 16:39:08 IST 2024
Dear Guest, We apologize for the cleanliness issues you experienced. Your feedback is important, and we have addressed these concerns with our housekeeping team. Please give us another chance to provide you with a better experience. Thank you, Dipa Sireswal Revenue Manager Hotel Western Arc, Indore
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