Hotel royal imperia is relatively a new hotel. It's well maintained but lacks professionalism. We booked a room for three adults, which was confirmed by them, and we made the payment accordingly. However we were allotted a room for two. And they informed that for the third person they will put a mattress on floor, which is really embarassing. The hotel is clean, spacious, located on the outskirts of indore city. Our experience was not satisfactory, and i feel there is scope for whole lot of improvement.