The property has received mixed reviews, with several guests noting cleanliness issues, including dirty rooms and unpleasant odors. Many reported poor service, with extra charges and unresponsive staff. While some mentioned decent staff behavior, others highlighted inadequate facilities like a non-functioning lift and poor breakfast quality. The location was considered accessible, but hygiene and maintenance have been pointed out as areas needing improvement. Overall, guests felt it didn't match the areas billed or expectations set by photos.