The property has a mix of experiences. While the location is appreciated, multiple guests mentioned issues with cleanliness, dirty linen, and staff behaviour being less than welcoming. Many reported the rooms being poorly maintained, with problems like no ventilation and broken bathroom fittings. Amenities are lacking, and food service has faced significant delays. On a positive note, some guests highlighted friendly staff and decent food quality. Overall, guests seem to have had a challenging experience with service consistency and room conditions.