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Review Of Super Townhouse Kachnar House Vikas Nagar0123401234

Vikas Nagar, Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    90 Ratings, 32 Reviews

    excellent
    27%
    very good
    21%
    average
    27%
    poor
    4%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 5
    • 4
    • 3
    • 3
    • 3
    • 4
    • 1
    • 4

    Rating Categories

    • Location3.2
    • Cleanliness3.3
    • Room2.8
    • Food3.0
    • Value For Money3.3
    • Facilities2.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property is located in a peaceful area, close to the highway, making it convenient. Guests appreciate the clean rooms and the cooperative staff, but some face issues with basic amenities like toiletries and room size. While many enjoyed the simple food, some reported delays in service. Overall, it’s budget-friendly but could use improvement in cleanliness and customer service.

    Sort by:

    Positive first
    4.0

    Nice stay at Kavhnar

    vikal r.solo

    The property is at good location, peaceful neighbourhood and close to the highway. Staff is also good but they neglect some customer requirements like they didn't provided soap and body wash. Rooms were clean and hassle-free check in and check out.

    Travel Month: Jun 2025

    Room: Deluxe

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    4.0

    Good..........

    amit m.family

    staffs are not professional, room is small. complimentary is poha and tea...... Improvements are needed.

    Travel Month: May 2025

    Room: Classic

    4.0

    holiday

    sachin j.loyalty-iconsolo

    Nice and comfortable stay . The surrounding area is good and the food was nice and simple. Service too was ok

    Travel Month: Oct 2024

    Room: Deluxe

    5.0

    Excellent Stay

    ajit k.solo

    I had a tight budget when I scheduled this trip, and this location was a great fit. The fact that all of the amenities were available at such low costs truly shocked me.

    Travel Month: Jul 2024

    Room: Classic

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    1.0

    Terrible Stay

    vinay v.

    Very bad experience, room cleanness is very bad, no tv remote in room, ac not, working, no towel no hand shop, and room tariff is 1550, totel waste of money, we husband and wife checkout this property within hours, nd then book another property, i suggest to guests plz of u want a good stay then this property never choose

    Travel Month: Sep 2024

    Room: Deluxe

    5.0

    Scenic view

    abdul.

    The room i got was soo nice that i enjoyed the beauty of outer scenes from my room itself. The location was soo beautiful.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Friendly staff

    gulshan.

    It was easy to access the booking, the staff helped us with all the local tourist options, offering great insights.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Beautifully maintained room

    pooran c.

    The room actually was clean and tidy, and the bedroom was well-organized with a comfortable bed and fresh blankets and bed sheets.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Very nice place

    badshya.

    The hotel gave me a very nice room and the staff assistance was commendable. Good staff here very impressed. I have rated the place 5 star for i did not find any fault througout. Our stay

    Travel Month: Jul 2024

    Room: Deluxe

    1.0

    Terrible Stay

    praveen p.loyalty-icon

    . included breakfast after adding amount of rs 300... I paid that amount but hotel denied for breakfast... also didn't refunded the breakfast amount..

    Travel Month: May 2024

    Room: Classic

    5.0

    Fantastic stay

    rohan.

    Had a fantastic stay! everything was wonderful. Great place to stay.

    Travel Month: May 2024

    Room: Deluxe

    1.0

    Not safe for females/ boys were roaming ar

    abhinay s.

    I am not happy with my previous stay with kachnar house. Boys were roaming around with no privacy at all, no water bottle provided from the hotel, extra charge for everything, not safe for females. I will not recommend it for couples i would request hotel management please take care,

    Travel Month: Mar 2024

    Room: Deluxe

    4.0

    Good hotel

    sushant r.

    Nice for short time stay. Rooms are ckean and hygienic and also not much exoensive. Only problem is limited wifi data. Also food not allowed from outside and their food price is very high.

    Travel Month: Aug 2023

    Room: Deluxe

    1.0

    Worst stay, not safe for girl at all

    deepika c.

    1- room were having used condoms and checkin time was 12 and they gave room at 4pm and on top of that they gave free condom in cupboard and used one too and when we complained they were not having any answers, men are roaming 24 hour around your so there’s no privacy at all and it’s not safe for a girl at all, stay away couples and girls for sure otherwise you will risk yourself

    Travel Month: Jun 2023

    Room: Deluxe

    1.0

    Don't book they are cheaters

    mehulkumar p.business

    They deny all the vouchers like my booking was for all meal plans which includes breakfast, lunch and dinner, they denied everything to give, also the rooms are dirty and shabby for stay, mosquitoes in room, ac not working, dirty washrooms, and what not. Smelling room, stain marks of what not on linens and i can surely say that this is not hotel but a place where people book for few hours and you got it what i want to say,

    Travel Month: Apr 2023

    Room: Classic

    Super Townhouse Kachnar House Vikas Nagar has replied on Wed May 31 16:12:16 IST 2023

    Hi, Mehulkumar Patel! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa

    1.0

    Terrible Stay

    nitish g.

    Worst bookings made with makemytrip. Second time experiencing this chaos. When we reach the property, they say makemytrip has not confirmed your stay, and we haven't received your booking. Very disappointed with this app. The hotel did not confirm our stay, we spoke to the customer care executive, who held us on call for 45 mins. After that, he said he'll give us a booking in some other booking 5 kms away. We had to cancel our booking at that point. Very bad experience.

    Travel Month: Feb 2023

    Room: Deluxe

    1.0

    Very bad customer service

    pankaj d.loyalty-iconfamily

    The hotel guys refused to accept the bookings done. For a confirmed booking, they refused to allot a room. And when we called to confirm, they said they don’t accept online bookings. Am not sure if they will even read this review as they don’t hon-our online portals.

    Travel Month: Feb 2023 (5-Night Stay)

    Room: Deluxe

    1.0

    Worst

    badarul.business

    First he asked me how did you get such a booking. We are not available for that much. After many requests and arguments they agreed to accept my booking. And says we don't provide breakfast. Which is included in my booking i have paid for that but they are no provide me anything. Even towle. And the room was dirty bathroom also not clean geyser not working its totally disgusting.

    Travel Month: Nov 2022

    Room: Deluxe

    5.0

    Excellent Stay

    alok j.

    The location is good. Best part they are having cafeteria with very good quality food. Staff is very cordial and cooperative. I enjoyed my stay and i can recommend others also to stay at low cost with best facilities.

    Travel Month: Nov 2022

    Room: Classic

    Super Townhouse Kachnar House Vikas Nagar has replied on Mon Nov 14 06:58:40 IST 2022

    Glad to see that you have rated us positively, alok jagbharia! we will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, rachit

    2.0

    Worst experience

    anshul g.couple

    There is no proper service in hotel. To was not working, bucket in the bathroom was broken, the door of bathroom was not close. Asked two times for water but they don’t even bother to provide the basic amenities.

    Travel Month: Aug 2022

    Room: Classic

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