Hotel staff is very uncooperative. Even they have not allowed check in 1 hour earlier Even for 1 room whereas we had booking for 3 rooms. Instead they were trying to avoid check in so that they can cancel or change our rooms and allott to walk in guests on higher amount because there were rush for stay in the area looking to a grand function of Arya Samaj.
Any how, they have allotted the rooms which are so filthy, linen was not changed before check in, there were no soap, no towels, no drinking water provided without complaints. Pillow covers were dirty which they not changed even after complaints. Broken Mirrors were placed in washroom, toilets were dirty. For breakfast, they served only one grilled sandwich that too without any requests at 7 am only when we all were resting. As in the night there were too much noise in the hotel by other guests and hotel staff couldn't bother to stop this.
Now onwards, I will never book hotel from Make my Trip or Fab Hotel. I will also deinstall your app and not going to avail any services you are providing. This time it's bitter experience.