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You are booking hotel for more than 30 days

Review Of FabExpress Mayank Palace0123401234

Sector 45, Chandigarh | 2.9 km drive to Sector 35 Market

    User Rating & Reviews

    • everyone
    • solo
    2.8
    Average

    24 Ratings, 11 Reviews

    excellent
    29%
    very good
    4%
    average
    21%
    poor
    13%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 3
    • 1
    • 3
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    • 1
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    • 5
    • 5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has received mixed feedback from guests, highlighting significant concerns. Cleanliness issues were a major drawback, with reports of dirty rooms and common areas, including unhygienic bathrooms. Many guests faced service problems, including unhelpful staff and a lack of essential amenities like functioning locks and clean drinking water. Additionally, the environment was often described as unpleasant, with pest issues and power outages further adding to the dissatisfaction. Overall, many guests felt the experience fell short of their expectations.

    Sort by:

    Positive first
    1.0

    Worst environment & waste of money

    hari k.solo

    "My recent stay at this hotel was unfortunately disappointing. I encountered several issues that significantly impacted my experience. Specifically: * Cleanliness was a major concern. The rooms and common areas did not meet expected hygiene standards. For example, wastebaskets were not properly cleaned. * Pest control was inadequate. Even without using the air conditioning overnight, I experienced problems with mosquitoes, indicating a lack of effective pest management. * The overall environment was unpleasant. An offensive odor forced a member of my party to leave prematurely. * These issues combined to create a poor sleeping environment. * As a result, I feel the cost of this stay was not justified. I would appreciate the opportunity to discuss these concerns further and explore potential solutions." "I checked out before 5 hours & i stayed there from 9pm to 1am only.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    1.0

    Terrible Stay

    ishdeep g.

    Pathetic service by the hotelier, there was no water in the hotel, the rooms were too squeezed and narrow, light went off ten times, the bathroom was not at all clean, had smear marks on the wash basin and comode, the people in control of the hotel were disinterested in helping me out, the drinking water provided was filled up using wash basin water, it was no less than hell. I would never ever wish to book a room here

    Travel Month: Feb 2025

    Room: Premium Room

    FabExpress Mayank Palace has replied on Thu Feb 13 15:17:53 IST 2025

    We sincerely regret the experience you had during your stay. Your concerns regarding water availability, room conditions, cleanliness, and service have been noted, and we will address them with the hotel team. This is not the standard we aim to provide, and we appreciate your feedback as we work towards improvements.

    5.0

    Excellent Stay

    ankit k.

    Nice stay, cleaned room, helpful staff & very nearby sector 43 chandigarh.

    Travel Month: Jan 2025

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Thu Feb 27 17:39:03 IST 2025

    Thank you for your feedback! We're glad you had a nice stay and found the rooms clean and the staff helpful. Looking forward to hosting you again!

    5.0

    Excellent Stay

    sameer g.

    Very neat and clean room. The staff is very helpful. The location is very good hotel food is also good and tasty

    Travel Month: Jan 2025

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Fri Feb 28 16:22:59 IST 2025

    Thank you for your feedback. We're glad you enjoyed the clean rooms, helpful staff, and good location. Looking forward to your next stay!

    5.0

    Excellent Stay

    jai p.

    The checking experience was perfect. The cleanliness level with maintained rooms and common are. Hotel staff was very helflpful

    Travel Month: Jan 2025

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Sat Mar 01 12:32:20 IST 2025

    Thank you for your feedback! We're happy to hear that you had a perfect check-in experience and enjoyed the cleanliness and helpful staff. We look forward to welcoming you back soon!

    5.0

    Excellent Stay

    kishan k.

    Very good hotel, hotel staff is very humble and helpful. Food is tasty. Room is very neat and clean

    Travel Month: Jan 2025

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Wed Feb 26 17:36:24 IST 2025

    Thank you for your kind words! We're delighted that you had a great stay and appreciated our humble staff, tasty food, and clean rooms. Looking forward to hosting you again!

    1.0

    "Unclean, Unsafe, and Disappointing Stay"

    arnav b.business

    My stay at this property was an extremely disappointing experience. From the moment we arrived, there were numerous issues that made it clear that staying here was a mistake. First, it took the staff almost 1.5 hours just to locate a room for us that met even basic standards. The first room we were assigned lacked essential amenities, and we eventually settled into a room that at least had functioning lights, a fan, an exhaust fan in the bathroom, and a working air conditioner. However, even this room was far from clean, with dust on the furniture and visible stains. It was frustrating to see the lack of care and maintenance, making it difficult to feel comfortable in the space. The bedding situation was another disappointment. The pillows provided were extremely thin, almost non-existent, making it hard to get a good night’s sleep. Additionally, the drinking water had a strong chlorine smell, making it unpleasant and unsafe to drink without concerns. Perhaps the most concerning aspect of our stay was the security of the room itself. Shockingly, the door didn’t have a lock. This forced us to leave our belongings in an open room every time we stepped out. The lack of basic security is unacceptable, and while we were fortunate that nothing was stolen, it made us feel constantly uneasy and unsafe. Overall, the experience was terrible, and the surrounding neighborhood only added to our dissatisfaction. The hotel’s location was not at all as expected, and it was far from any conveniences, leaving us feeling isolated. Admittedly, we should have researched the area more thoroughly, but the combination of the hotel’s poor upkeep and undesirable location made for a thoroughly negative stay. In summary, I would not recommend this property due to its poor cleanliness, lack of basic amenities, security concerns, and disappointing location.

    Travel Month: Nov 2024

    Room: Deluxe Room

    1.0

    Terrible stay!

    yash b.solo

    Everything written about the hotel was a lie. My room door didn't have a lock. There was no telephone in the room. The water they provided was not mineral water, it was the same water coming from the taps and tasted terrible. There was no wifi, no. Power back up. On the first night of my stay, electricity went down for most of the night and i had to sleep without any ac or fan. The bedsheets were not clean. No food options were available. In short everything written in the description is a lie. Avoid this hotel!

    Travel Month: Aug 2024

    Room: Deluxe Room

    3.0

    Average Stay

    surender.

    Hari Residency hotels staff copreteble , Room clean. But Make my trip ki Service achhi nhi h.1st & 2nd Hotel... FB express Mayank place & FB Chandigarh in Hotel refused Booking from make my trip.. 3. hari residency hotels staff copreteble , room clean. but service achhi nhi h.1st & 2nd hotel... fb express mayank place & fb chandigarh in hotel refused booking from make my trip.

    Travel Month: Jun 2024

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Thu Jun 27 20:19:01 IST 2024

    Hi Surender, thank you for taking the time to share your experience with us. We value your feedback regarding the hotel staff and cleanliness. We apologize for the inconvenience faced with the booking service via MakeMyTrip. Your insights help us enhance our services. If you have more details to share, please feel free to do so. Best Regards, FabHotels

    5.0

    safe for solo travellers

    shweta t.solo

    The hotel is safe for solo travellers and rooms were cozy and comfortable. I really like their services , they ensured my room was immaculate and the receptionist was very humble and helpful. I would definitely recommend this property with 5 star ⭐️ rating.

    Travel Month: Jun 2024

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Fri Jun 21 13:55:01 IST 2024

    Hi Shweta, we appreciate your kind words about our hotel being a safe choice for solo travelers and the cozy, comfortable rooms. Your positive feedback on our services and staff is truly heartwarming. Thank you for the 5-star rating and for recommending us. We can't wait to welcome you back soon for another exceptional stay! Best Regards, FabHotels

    1.0

    Terrible Stay

    kalyan n.

    I have lodge a complaint also against this property, they have the dirtiest room with no toiletries & towel. Even asking for they didn't give the same. Have a nightmare to spend 6 hrs there in night. Reached hotel at 11 in night & left the hotel at 4. 30 am

    Travel Month: Oct 2023

    Room: Deluxe Room

    FabExpress Mayank Palace has replied on Mon Oct 16 12:11:01 IST 2023

    We apologize for the unpleasant experience you had during your stay. It's unfortunate to hear about the cleanliness and service issues. We have noted your feedback and will work closely with the property to ensure they maintain high standards. We appreciate your patience and hope you will give us another chance to provide you with a better experience in the future.

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