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You are booking hotel for more than 30 days
Andheri East, Mumbai | 2.2 km drive to T2 - Chhatrapati Shivaji Airport
123 Ratings, 48 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the property's friendly staff and great location, which provides easy access to metro and key areas. They mention clean rooms and beautiful surroundings, along with good food from the restaurant. However, there are several concerns about cleanliness, with complaints about dirty linens, cockroaches, and poor service quality. Breakfast offerings were often unsatisfactory and not as expected. Overall, the stay had mixed reviews with some positive highlights amidst significant areas for improvement.
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Average Stay
I booked 2 rooms including breakfast for all 5 person (3 adult + 2 kids) but they refused to serve food for my kids. Also they bought breakfast from the roadside vendors and served food which was not expected. Also Service was very poor.
Room: Deluxe Room
Bad experience
The worst experience I hade ever my stay was in trouble the room dose not have towel, sop, no phone, some insects I face to much of problem
Room: Deluxe Room
FabExpress Empire Suite has replied on Mon Aug 11 18:08:36 IST 2025
We regret the inconvenience you faced during your stay. Providing essential amenities such as towels, soap, and a clean environment is very important to us. We sincerely apologize for the discomfort caused by the insects and lack of facilities in your room. Your feedback has been shared with the hotel team to ensure such issues do not recur. We are continuously working to improve our guest experience and hope to serve you better in the future.
lowel very bad
very dirty room bedsheets smell towel very bad room smell bed is not well very bad experience
Room: Deluxe Room
FabExpress Empire Suite has replied on Sun Aug 31 22:28:36 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
Friendly staff. Clean hotel. Beautiful atmosphere inside and outside around that part of the city...
Room: Deluxe Room
FabExpress Empire Suite has replied on Mon Jun 02 14:00:49 IST 2025
Thank you for choosing FabHotel and sharing your kind feedback. We’re delighted to know you found our staff friendly and the hotel clean. It’s wonderful that you enjoyed the beautiful atmosphere both inside the hotel and in the surrounding area. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay soon.
Excellent Stay
Great location. We really loved the character of the hotel. The restaurant was fantastic and staff was friendly and helpful.
Room: Deluxe Room
FabExpress Empire Suite has replied on Sat May 31 02:37:09 IST 2025
Thank you for the lovely feedback! We're happy to hear you enjoyed the hotel's unique charm, fantastic restaurant, and great location. Delighted our staff made your stay even better. We look forward to hosting you again at FabHotels!
Excellent Stay
The staff at this property are all great! They all go above and beyond to make your stay comfortable
Room: Deluxe Room
FabExpress Empire Suite has replied on Thu May 29 14:49:34 IST 2025
Thank you for your kind words! We're thrilled to hear that our staff made your stay comfortable and went the extra mile to assist you. Your appreciation means a lot to us and motivates the team to continue delivering exceptional service. We look forward to welcoming you back soon!
Average Stay
Exhaust fan is not working in rest room. TV recharge was not done. Room cleaning is moderate. Food is average. Room view towards metro and airport is good.
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Jul 25 16:45:14 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Not recommended this hotel.
Room was not at all clean and cockaroches are everywhere not recommended. I don't prefer this hotel at all
Room: Deluxe Room
FabExpress Empire Suite has replied on Tue Apr 22 15:32:49 IST 2025
We're truly sorry to hear about your experience. This is not the standard we aim to maintain, and your feedback regarding cleanliness and pest control is deeply concerning. We’ll be sharing this with the concerned team for immediate attention and corrective action.
Excellent Stay
"The stay was truly wonderful! The rooms were clean, the staff was friendly, and the service was top-notch. Would highly recommend to anyone!"
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Apr 11 14:23:36 IST 2025
Thank you for the glowing review! We're thrilled to know you enjoyed a clean and comfortable stay with friendly service. Your recommendation means a lot to us. We can’t wait to host you again soon!
Excellent Stay
The food was the highlight of my stay! The service was impeccable, and the cleanliness was top-notch. A must-visit for anyone looking for a great stay.
Room: Deluxe Room
FabExpress Empire Suite has replied on Sat Apr 05 11:59:39 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Excellent Stay
My experience at FabHotel Empire Suite was truly delightful. The rooms were impeccably clean, well-maintained, and equipped with all essential amenities, ensuring a comfortable stay. The staff was courteous, attentive, and always ready to assist with a warm smile. The location is perfect, offering easy access to key areas, making it ideal for both business and leisure travelers. The food served was delicious, adding to the overall experience. I highly recommend FabHotel Empire Suite for anyone looking for a pleasant and hassle-free stay. Looking forward to returning soon!
Room: Deluxe Room
FabExpress Empire Suite has replied on Wed Apr 02 16:58:35 IST 2025
Thank you for your wonderful feedback! We're delighted to hear that you had a delightful stay at FabHotel Empire Suite and appreciated the clean rooms, courteous staff, and convenient location. It’s great to know you enjoyed the food as well. We truly appreciate your recommendation and look forward to welcoming you again soon!
Excellent Stay
Had an exceptional experience at FabHotel Empire Suite! From the moment I arrived, the warm and courteous staff made me feel truly welcome. 🏨 Spacious & Spotless Rooms – The rooms were well-maintained, beautifully designed, and super comfortable. Perfect for a relaxing stay! 🍽 Delicious Food & Great Service – Every meal was fresh, flavorful, and served with care. The hospitality was top-notch! 📍 Convenient Location – The hotel is strategically located, making it easy to explore the city without any hassle. 💯 Outstanding Hospitality – The staff went above and beyond to ensure a smooth and pleasant stay. Overall, FabHotel Empire Suite offers great comfort, excellent service, and great value for money. I highly recommend it and will definitely visit again! 😊🏨✨
Room: Deluxe Room
FabExpress Empire Suite has replied on Wed Apr 02 16:58:00 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
good property
This hotel is nice and staff is also professional and services and amenities are good and overall experience good
Room: Deluxe Room
FabExpress Empire Suite has replied on Wed Apr 02 16:57:28 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
Value for Money – With affordable pricing and high-quality services, offers great value. The in-house dining options were also impressive.
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Mar 28 16:51:57 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent 👍
The staff at FabHotel Empire Suites truly made a difference. Their friendly demeanor and attentive service—from a warm welcome at check-in to the efficient handling of requests—ensured that I felt well taken care of throughout my stay.
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Mar 28 16:51:00 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Value for money
soloThe room is good, location is very good but needs improvement on cleanliness. Breakfast is not satisfactory. Don’t opt for breakfast if you have to pay extra. Other wise it’s a good hotel to stay for short trips and the staff is also friendly.
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Jul 25 16:45:09 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor Stay
Hotel is not clean and the bed sheet and towels are not properly washed. Too false smell. And the ac and all is terrific.
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Jul 25 16:45:06 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
Worst service, unhygienic rooms, food was pathetic.
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Jul 25 16:45:04 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
Room not as per photo
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Jul 25 16:45:03 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
lodge type feeling
it's a lodge...but the staff behaviour was good. surrounding is full of bad smell .
Room: Deluxe Room
FabExpress Empire Suite has replied on Fri Jul 25 16:45:01 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
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